I was a bit nervous ordering but it was absolutely fine, I would highly recommend this site
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Lees wat reviewers zeggen
HIDDEN CUSTOM DUTIES! Just a warning that you are invoiced directly from a third party for additional custom & delivery costs. Mine were £80 over and above. There is no warning about this when pu... Toon meer
I am unable to get this product in the UK and this is about the 3rd time I've ordered from cosmetic2go.com. Each time I have received emails updating me on the product's progress and the parcels have... Toon meer
ordered skin sceptical HA intensifier. It was a fake, I've used this product for years and this was watery with a faint smell. Have emailed and am awaiting response, having read these reviews I'm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Rua Almirante Reis nº 34, 2330-099, Entroncamento, Portugal
- +351 913 822 529
- geral@cosmetic2go.com
- cosmetic2go.com
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Quick accurate company
The products get to us in a very fast manner and accurately. We appreciate who you are as a business very much! Thank you
Dulcoease liquid
I am unable to get this product in the UK and this is about the 3rd time I've ordered from cosmetic2go.com. Each time I have received emails updating me on the product's progress and the parcels have always arrived within a week - better than ordering within the UK sometimes! Can't fault them and would highly recommend
Excellent!
Everything went smoothly. My order came right on time. The company were great at informing me on my order and it's status.
I would highly recommend buying from this company again. Very efficient.
I didn’t receive the item was lost in…
I didn’t receive the item was lost in the mail but you trust my words and give me credit for the item I like yours trust
Thank you very much
I have ordered several times and I have…
I have ordered several times and I have no complaint. There was a damage package once and it was handled perfectly.
Be careful where you shipment goes
Was not advised that another tax bill to follow. I thought I was ordering ok uk. Just got another £31.32 to pay . Checked all terms and conditions
These Giuliani Psyllogel fibra packets…
These Giuliani Psyllogel fibra packets work perfectly for my gastrointestinal issues. How do I order five (5) boxes at a time? I take two packets a day and need to order a larger supply.
Thank you!
Excellent service
Excellent service! The website is easy to use and my delivery was well packed and arrived quickly. I would recommend this company.
Thank God for this website it’s the…
Thank God for this website it’s the only place where I can find my son’s baby milk.
Delivery time was fast and ordering…
Delivery time was fast and ordering was easy. The product passival seno was much better price than other outlets.
Il cache des frais de livraison
Il cache des frais de livraison. Je ne recommande à personne de commander à cette endroit.
Misleading Shipping Charges & Hidden Customs Fees – Avoid This Store!
I had a very disappointing experience with Cosmetic2Go.
I placed an order and paid nearly £20 for shipping, assuming that was the full cost. At no point during checkout was I clearly warned that additional customs fees could apply. If I had known, I would never have placed the order.
After paying for my order, I received an unexpected FedEx invoice for almost £29.70 in customs fees. When I contacted the company, they completely shifted the blame to me as the customer, claiming it’s “my responsibility” to be aware of such charges. This is unacceptable. It’s the store’s duty to clearly and prominently inform customers before they commit to buying, not bury this information or leave it out entirely.
Their lack of transparency feels deceptive. This is not about the law — it’s about basic honesty in business. Charging high shipping fees without warning customers of additional possible charges is misleading.
I will never purchase from them again, and I strongly advise others to avoid this company unless you’re willing to risk paying unexpected hidden fees.
Loads of products
I ordered something I couldn’t get in Australia. The price was good and yes it took a while to arrive but it got here. Initially I didn’t receive an email with tracking but when I reached out I received an answer back straight away. Will definitely buy again
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