CosmoStore Reviews 

119
TrustScore 1.5 uit 5

1,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered a Cosmo backpack in October with shipment insurance for a 5 to 12 day delivery window. The bag never came. I contacted the company numerous times. It wasn't until I got another company invol... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I placed my order #709432 on June 30th, made a payment the same day. I have received yest a tracking number that even the Logistics Company couldn't find on system. I wrote more than 5 messages th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Day 5 following ordering a bag from them. Emails say they provide automatic tracking. No tracking number provided yet. No phone number, only an email address. Feels like i'll be calling my cred... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I placed my order #706491 on Sep 27th, made a payment the same day. Till now (Oct 6th) the order status is still "processed by manager", I haven't got the confirmation of payment (the amount more th... Toon meer

Bedrijfsgegevens

  1. Cosmetica winkel

Geschreven door het bedrijf

CosmoStore is an online cosmetics store offering a wide selection of high-quality skincare, makeup, and fragrance products. We take pride in providing access to a diverse range of popular cosmetic solutions from leading manufacturers. Our team aims to offer convenience and security in your shopping experience, allowing you to enjoy beauty and self-care with confidence and pleasure. Welcome to the world of cosmetics and beauty with CosmoStore!


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

119 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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1,5

Alle reviews

(119)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent

I ordered Lancôme skin care , the shipment arrived during less than one month , packaging was great and products original .

18 januari 2021
Beoordeeld met 5 van de 5 sterren

Very good

Originally left a bad review because i got mixed up with another company i was also expecting a delivery from! Sorry about that.

Delivered in time in perfect condition, good service!

15 januari 2021
Logo CosmoStore

Antwoord van CosmoStore

Dear Customer.
The parcel for your order has been delivered. Last status: Deliver item (Inb) 14 December 2020 Udhaybah post office. Please contact us if you haven't received your package.

Beoordeeld met 5 van de 5 sterren

I was very skeptical when I ordered my…

I was very skeptical when I ordered my cosmetic products from Comostore in Hong Kong. The Internet page looks as if it could be a scam with the usual spelling errors etc. The confirmation I received via E-mail also looked dodgy. Payment was made via PayPal and credit card combined.
But the product arrived in Luxembourg in prime condition, on time and without ayny custom duties to be paid.
My worries were put to shame.
I can highly recommend Comostore and their products. Shipping costs are more than reasonable and they sell products which it is hard to find anywhere else. I purchased a product from a Canadian manufacturer and it’s exactly like the one I bought in the US.
Thank you for excellent service

14 januari 2021
Logo CosmoStore

Antwoord van CosmoStore

Dear Customer.
Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Everything was superb

Everything was superb! The website, the shipping, the product and the overall experience was beyond satisfaction.

14 januari 2021
Logo CosmoStore

Antwoord van CosmoStore

Dear Customer.
Thank you for your feedback.

Beoordeeld met 1 van de 5 sterren

Horrible service. I have not got the goods yet after 1.5 months

Horrible service! I have not got my item yet even after almost 1.5months..

They claimed they will deliver in 14 to 25 days and it’s past a month the item has not been delivered yet. When I checked now they have changed the delivery time to 45 days with no reason, but repeatedly reply the same message without a proper response. They hardly respond.

I bought this item as a surprise gift and the surprise is ruined. They didn’t give any attention at all. The most pathetic and horrible online purchasing experience ever!!!!

10 januari 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

My first

I placed my order in September and received it on 24th November.

18 november 2020
Review zonder uitnodiging
Logo CosmoStore

Antwoord van CosmoStore

Dear Customer.
Your order was delivered on November 24, 2020 We apologize for the long delivery time due to the pandemic.

Beoordeeld met 5 van de 5 sterren

Hello

Hello, I want to leave here my review on the purchase of cosmetics for my beauty salon. Delivered in 11 days, the package arrived without any dents or damages. The prices are reasonable, but not the lowest, because the cosmetics are of good quality. Visitors to my beauty salon are satisfied

28 juni 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible

Ordered a parcel 3 months ago and still didn't get it to the EU. The company refuses to send a refund.

27 juni 2020
Review zonder uitnodiging
Logo CosmoStore

Antwoord van CosmoStore

Dear client.
We are sorry that your package has not been delivered yet. The parcels are delayed due to quarantine in Singapore and cancellation of flights.  Your order will be delivered. Cancellation of delivery is not possible due to transit. If you receive a parcel, please refuse it and we will perform a full refund. 
We apologise for any inconvenience. 

Beoordeeld met 1 van de 5 sterren

I never received my order

I never received my order, and the company will not give me a refund. Bad customer service.

5 juni 2020
Review zonder uitnodiging
Logo CosmoStore

Antwoord van CosmoStore

Dear client.
We are sorry that your package has not been delivered yet. The parcels are delayed due to quarantine in Singapore and cancellation of flights.  Your order will be delivered. Cancellation of delivery is not possible due to transit. If you receive a parcel, please refuse it and we will perform a full refund. 
We apologise for any inconvenience. 

Beoordeeld met 4 van de 5 sterren

Excellent to deal with.

Have never had a bad experience since using CosmoStore for several years now........go above and beyond to keep their customers happy always.

6 maart 2019
Review zonder uitnodiging
Logo CosmoStore

Antwoord van CosmoStore

Dear client.
Thank you for your feedback. We are happy to do the best service for you.

Beoordeeld met 4 van de 5 sterren

EASY

This is so easy to buy. I love that it only takes a few moments to buy.

5 maart 2019
Review zonder uitnodiging
Logo CosmoStore

Antwoord van CosmoStore

Dear client.
Thank you for your feedback. We are happy to do the best service for you.

Beoordeeld met 5 van de 5 sterren

CosmoStore is totally reliable

"The service at CosmoStore is totally reliable, quick, efficient and I cant find anyone else cheaper.
Been shopping on Cosmoctore for many many years"

3 maart 2019
Review zonder uitnodiging
Logo CosmoStore

Antwoord van CosmoStore

Dear client.
Thank you for your feedback. We are happy to do the best service for you.

Beoordeeld met 5 van de 5 sterren

I love CosmoStore!!

I love this site for shopping for all the luxury items I love at fair prices!
The customer service is great they are quick and efficient to answer all questions.

23 november 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great site

easy to navigate and well set out. Great specials and rewards for returning customers.

22 november 2018
Review zonder uitnodiging

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