Love this company, the quality of the nightwear is fabulous. I now have six of the nightdresses, they wash very well, in fact the older they get the softer they become. Beautifully finished with lace,... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Never been so happy to be wearing cotton nighties as this year - all from Cottonreal. I’m getting a little collection and each is as comfortable and delightful to wear as each other. I suppose I’m qu... Toon meer
Bedrijf heeft geantwoord
Superb service - faulty item refunded (with postage) straight away. When I ordered replacement, this was sent out with a complimentary pair of bedsocks. I also got an apologetic phone call. If only... Toon meer
I was very pleased with the Cottonreal pj's I ordered as Birthday & Christmas gifts. They were great quality & good value for money. The website also had lovely designs to choose from. The order took... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
At Cottonreal we know how important your lounge time is – that’s why all of our collection pieces are fashioned in the highest quality fabrics, ensuring you can drift off to sleep blissfully or relax and lounge at your leisure….. Our signature 100% Cotton collection of Victorian inspired yet contemporary sleepwear includes a wide selection of 100% Cotton Nightdresses, Pyjamas, Wraps and Shirts whilst our Cottonreal Boutique offers Cheeky Checks, Tropical Prints in 100% Cotton Batiste & Lawn, Combed Cotton Jersey & soft touch Yarndye inspire confidence, free-spirit and create a zest for life.
Contactgegevens
699 Gladstone Court, Havelock Terrace, Battersea, SW8 4AT, London, Verenigd Koninkrijk
- +44 207 4980616
- customerservice@cottonreal.com
- cottonreal.com
4,8
Uitstekend
230 reviews
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Wonderful quality
Wonderful quality, cleverly cut for flattering fit and so comfortable to wear. I don't think they can be beaten.
11 december 2020
Quality Pyjamas
Order two pairs of pyjamas ...the quality is good lovey fabric and designs
4 december 2020
Beautiful dressing gown
Beautiful dressing gown. I have been looking for a long time for one of these. I can' t use belted ones as one of my arms does not work. Its warm and looks pretty.
4 december 2020
Excellent quality
Excellent quality, and beautifully packaged with a hand written note!
Will definitely order again.
24 november 2020
Superb service
Superb service - faulty item refunded (with postage) straight away. When I ordered replacement, this was sent out with a complimentary pair of bedsocks. I also got an apologetic phone call. If only big companies provided service like this! Thank you Cottonreal for looking after this customer so well.
18 november 2020
This company sells pure cotton…
This company sells pure cotton nightwear. It’s hard to find pretty nightdresses and pyjamas all cotton. I have bought several of these now over the past couple of years and would thoroughly recommend them. They’re not cheap but you get what you pay for.
9 november 2020
I loved the product I ordered and it…
I loved the product I ordered and it was beautifully presented.
28 oktober 2020
Very bad experience...
If you're thinking of buying a Christmas gift from this company, then please look elsewhere. I decided to spend a little extra on a nightdress as a gift for my mother and what I thought would be better quality than the high street shops. However, I was very disappointed with the fabric, it was hard and definitely not worth the money. After emailing customer service, who took a while to get back, they basically didn't want to know and said "we are unable to take this matter any further at this time." I ended up buying a much better quality one from John Lewis for cheaper. Overall a very bad experience.
4 december 2019
Review zonder uitnodiging
Antwoord van Cottonreal
Dear Ms Giles,
We are extremely proud of the quality of our sleepwear along with the customer service that we provide to our UK and Global customers, many of whom have been returning customers of Cottonreal for many years.
As we explained in our reply to your initial Facebook and Google Business posts, whilst we always appreciate constructive criticism, on this occasion we do question your motives for this post which relates to your purchase made 1 year ago in December 2018.
As per our customer service correspondence with you at the time you may recall that "unfortunately we were unable to take this matter further" as you had not adhered to our extended Christmas refund policy by nearly one month.
As we highlighted at the time, we would have been more than happy to assist if you had contacted us within the extended Christmas returns schedule.
Kind regards, Cottonreal Team
Beautiful fabrics and designs
For the past 30 years I’ve been wearing Celestine batiste nightdresses. They are now so expensive that I was thrilled to discover your beautiful products at a fraction of the price. The quality of both fabrics and designs are outstanding. I’ll be buying more as Christmas presents for my girlfriends.
They come up quite large, so it might be worth trying a size smaller than usual.
10 september 2019
Review zonder uitnodiging
A beautiful quality item and I love that it's a sustainable natural fibre
Beautiful quality - I also like that its 100% cotton (a sustainable natural fibre) and you can tell as soon as you wear it. I got the nightdress and robe which has been brilliant in the warmer weather as it breathes and keeps you cool allowing for a better nights sleep. Washes well also.
29 april 2019
Review zonder uitnodiging
Excellent all round!…
The products I ordered arrived punctually (seven days to Italy).
The quality is excellent. The designs of the two nightdresses I ordered are exquisite and just as in the photos.
I will certainly buy again from them.
A nice touch was to find a personal, hand-written thankyou note inside the parcel.
6 juli 2018
Review zonder uitnodiging
Cottonreal.com
DO NOT BUY ANYTHING FROM THIS COMPANY, THE SIZING OF THE CLOTHING ITEMS IS ALL WRONG AND ALL DIFFERENT, WHEN YOU TRY TO RETURN THEM BECAUSE THEY ARE FAULTY SIZED WRONGLY THE COMPANY KEEP YOUR MONEY AND DO NOT DO REFUNDS FOR THEIR FAULTY GOODS. THEY CONNED ME OUT OF £100.00 POUNDS BECAUSE OF THEIR FALSE ADVERTISING SIZED ITEMS, AND REFUSED TO REFUND.
30 november 2016
Review zonder uitnodiging
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