Courier Expert Reviews 

203
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Courier Expert maintain decency while being competitive in Industry. Worked with Courier Expert for a while now and could say that the team is direct enough to deal with/cooperate. App is easy to navi... Toon meer

Beoordeeld met 5 van de 5 sterren

Needed to get a package delivered ASAP same day and after quick Google search came upon Courier Expert website. Very easy to get a quote and to arrange. Notified of all details of driver, vehicle a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First job I was allocated, registered with Courier Expert recently. I received a phone call straight away once I was allocated the job with clear instructions of what I needed to do which was helpful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

All lies been on there since February not managed a single job .all descent jobs you apply are coincidentally allocated.🤔 If you like loosing money sign up you just might secure a job in a year just... Toon meer

Bedrijfsgegevens

  1. Zakelijke diensten

Geschreven door het bedrijf

Need a fast and reliable courier service? We offer sameday direct delivery services across mainland UK, with a trusted network of 1000+ local couriers ready to deliver.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(203)

38 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Rome wasn't built in a day

Despite my initial scepticism, I joined and it seemed like I would never get a job at first, I've now done 7 in less than 2 months(my only real aim is one or two a week). The team are great, as long as you understand what is expected of you, you will make it as a driver.
One thing for certain, you can't make this your full time job there simply is not enough work for that, but it's exciting, you may spend a week bored doing nothing that very next day your on a 250 miles road trip to deliver something that will make someone's day.
Pay isn't great, and the market is competitive, it depends what you want from it. You definitely won't loose money and you definitely won't be scammed.

5 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Trash company

This company doesn’t even warrant one star. Absolute scum driver - dumped the large package by the garage out of sight of the front door, didn’t bother to ring the bell or even come to the front door. If it had been raining the parcel would have been completely ruined. He was spotted and asked to take the parcel to the front door - like any decent person would do but he refused. He couldn’t be arsed!! Don’t touch this company with a barge-pole!

7 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wish I could give half a star

Wish I could give half a star.
This company are there just ripping off driver’s they literally making more from driver’s then the costumers. My experience was horrible and too many horrible deliveries to mention but the one that sticks with me the most is the one if I’m not wrong they called me and asked very nicely if I could do an urgent job, I thought to be on their good books I better not refuse not knowing they have no good book at all. So they told me to pick up a drill head from north London, Tottenham area and I’m from West London, Heathrow. So it took me an hour and half to just get to the pick up address and I was told to deliver it to Brighton. Over 80 miles away, long story short, my pay was £70 lol I can’t remember but if not mistaken I paid £30 petrol.

Just a horrible company, stay away people

9 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM.

SCAM SCAM SCAM.. avoid avoid avoid
I wasted £112 joining up fee nonrefundable and £12 a month subscription fees. in three months I got one job my driver broke down and the delivery was late they refused to pay me £195 during the delivery period I was in constant touch with the customer and he said 830 would be the latest time. It was delivered at 8:30 my driver said they weren’t even waiting for it the box was put on the shelf. Hardly any jobs come up in your area and these are shared between 500 drivers you have more chance of winning the lottery please avoid and do not make the same mistake many others have including me I wish I’d never heard of this company

12 mei 2022
Review zonder uitnodiging
Logo Courier Expert

Antwoord van Courier Expert

Hi Ian Seymour, I've looked into this incident again and I also remember it clearly. The customer said you did not make any arrangement with him to deliver late, in fact, the customer said that you tried to make a private arrangement with the delivery contact (his customer) to deliver the item hours later than it was due. When we allocated this job to you, you agreed to deliver it by 15:00 and there was plenty of time to do this. Instead, you delivered the item at 21:35, which was over 6 and a half hours late. Our customer informed us that he had reason to believe that you were doing another job for someone else at the same time. This was a long-standing customer and ultimately we had no choice but to offer him a full refund. as you did not offer us any reasonable excuse to defend your position. The reason you did not get offered any further jobs, is because we were not able to resolve this matter with you.

Beoordeeld met 4 van de 5 sterren

My collection and delivery worked fine, but...

My collection and delivery worked fine, but the live updates website was always showing wrong information. It would show me that the driver would get to the collection point before 14:12, but when I called Courier Expert and they said their system showed the driver would get there before 15:00. When I placed my collection I warned that the item had to be collected before 15:00 and the driver was late and collected at 15:15. At least that was ok, but it could've not been. Also, when the driver delivered the item he called me and let me know but he didn't confirm it on the system so I had to contact Courier Express and make sure he really had delivered. In the end everything worked fine, but for the price that it is Courier Express should've delivered a stunning job, not a "ok" job.

4 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

All lies been on there since February…

All lies been on there since February not managed a single job .all descent jobs you apply are coincidentally allocated.🤔 If you like loosing money sign up you just might secure a job in a year just .only plus very polite customer service no work just take the money . Please don't do life time membership 300 plus probably take you a life time to make it back. 💯 Percent genuine experience .

28 april 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible experience, total waste of money and time

I live in Kent and contacted Courier Expert for driving work and went with them based on their positive reviews. I paid around £90 to join and then paid for 2 months membership at £10 + VAT. I applied for approximately 40+ jobs that were in my allocated area and was successful in getting just 2. I drove around 600 miles in total and earned a grand total of £179. Take off my membership fee and monthly fees it works out at just under 11p per mile (less than the cost of running the vehicle). I contacted Courier Expert on a few occasions to raise my concerns and got the impression they did not really care and were not bothered at all when that I said in the final week (if the situation doe's not improve) I will cancel my membership and share my negative experiences online. To let you know the minimum commission on each jo (even though you pay a fee to join and a monthly subscription) is 40% (this is what they told me on the phone). I believe that I was unsuccessful on many jobs that I applied for as other drivers must work for an even lower fee. Total waste of time and effort, you will better off with Uber Eats or something like Amazon flex for extra income. Very disappointing experience that I will share as much as possible.

19 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I join with Courrier expats,and payed…£359:00

I join with Courrier expats,and payed £359 but it is been two weeks now I didn’t received any job so far,I think they are scam please please don’t approach them, very very bad company 🚫🚫🚫🚷🇬🇧

1 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just brilliant from start to finish

Just brilliant from start to finish! Arranged a pick up and drop off at very short notice and it all worked exactly as I needed. Communication via online chat was amazing ( and I did need quite a bit of reassurance !) Worth every penny for peace of mind. Would definitely recommend.

18 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service - A*

Delivered a bed ordered from Argos and they were great. Arrived when they said they would, they contacted me up front to tell me exactly when they would be arriving and even rang me for directions when they couldn't find the house (they didn't abandon the delivery like others have done before them). Good job!

13 juni 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Great fast service at fantastic price. The lady on the phone was very polite and helpful, would recommend and use again!

28 oktober 2016
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer