The company responded to an email thoroughly and promptly after I requested customer service help for a monthly charge I didn't request through your account. I needed my subscription cancelled and Eur... Toon meer
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Why do you need my information? You obviously sell everybody’s information. Aura notified me of this. *********** Do not use them unless you want your personal information sold to “data brokers” an... Toon meer
Bedrijf heeft geantwoord
Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Toon meer
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The course was very straight forward and direct. I actually learned things I did not know before taking the course. It was very informative, I wish I had taken it sooner, believe me !! Thanks again... Toon meer
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4,1
Goed
331 reviews
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Canceling was smooth and simple
Canceling was smooth and simple, gal that helped was wonderful.
27 februari 2026
Antwoord van Courtrecords
Hi Joan,
Thank you for your feedback. We're happy you found canceling easy. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Exceptional customer service
Although I cancelled my account after the trial period, I am very impressed by how quickly and efficiently Courtrecords handled my request and the quality of communication. Great customer service!
17 februari 2026
Antwoord van Courtrecords
Hello Laura,
Thank you very much for your 5-star review and for sharing your experience.
While we’re sorry to see you go, we truly appreciate your kind words about our customer service. We’re delighted to hear that your cancellation request was handled quickly and efficiently, and that you were impressed with the quality of our communication. Providing prompt, clear, and professional support — at every stage of the customer journey — is very important to us.
Your feedback means a great deal to our team. Should you decide to use Courtrecords again in the future, we would be more than happy to assist you.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hello Bruce,
Thank you very much for your 5-star review.
We are delighted to hear that you had a very good experience and that you were able to successfully recover information about your personal history. Providing a smooth and helpful service is extremely important to us, so it’s wonderful to know we were able to support you effectively.
We truly appreciate you taking the time to share your feedback. If you ever need any further assistance, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Even though I cancelled my account
Even though I cancelled my account, I was billed for 2 months. However, the matter was quickly resolved through a phone call as my request for cancellation was found.
28 januari 2026
Antwoord van Courtrecords
Hello Kathy,
Thank you for sharing your experience. We’re sorry to hear there was confusion regarding the billing after your cancellation. We understand how concerning that can be. That said, we’re glad the matter was quickly resolved once we were able to locate your cancellation request during the phone call.
We truly appreciate your patience and the opportunity to make things right. If you ever need any further assistance, please don’t hesitate to reach out, as we’re always here to help.
Have a nice day!
Sincerely,
Bianca
Voice Of Customer Specialist
www.goodcar.com
+1 833-922-2315
Lousy-couldn’t even pull up know and…
Lousy-couldn’t even pull up know and seen jail roster and crime.
19 februari 2026
Antwoord van Courtrecords
Hi Scott,
I am sorry to hear about your dissatisfaction with the report you received. We try our best to provide accurate information. However, the records we have are from different public sources and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms.
I can confirm that your account has been canceled, and a refund has been processed. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Difficult and Remains Inactive- Cannot Use
I found it very difficult. I signed up for Pacer yet couldn't search come to find out my account wasn't active. Created an account for sister and hers also inactive. 198 min wait on hold. No instructions how to activate. Frustrating. Can't even cancel it without calling and being on hold for eternity. Horrible. Too complicated. Not easy to understand and not customer friendly. No stats
15 februari 2026
Antwoord van Courtrecords
Hello Theresa,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustrating experience you’ve had. We understand how disappointing it must have been to sign up, only to find your account and your sister’s account inactive, and then experience long hold times with no clear instructions for activation.
We aim to make our service straightforward and customer-friendly, and it’s clear from your experience that we fell short. Your comments regarding account activation, wait times, and clarity of instructions are very important, and we will be reviewing them internally to improve our processes.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
We truly regret the inconvenience and frustration this has caused and appreciate your patience in giving us the opportunity to make things right.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hello Diane,
Thank you very much for your 5-star review.
We’re delighted to hear that the person you spoke with was helpful. Providing friendly and effective support is very important to us, and it’s great to know your experience reflected that.
We truly appreciate you taking the time to share your feedback.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The rep was professional and helpful as…
The rep was professional and helpful as much as she could be. I was under the impression I could get the court decree. All they can give is public info. I got my court case no and that was pretty much it. I canceled on the charge date and called a couple of days later. The rep was helpful but court records couldn'tgive me the documents I needed. If I got the decree, I would've been happy. Only getting case no, it's an over charge with the increasing costs w each step for search and the subscription charge for nothing more. I canceled the account.
20 februari 2026
Antwoord van Courtrecords
Hello Frank,
Thank you for taking the time to share your detailed feedback.
We’re pleased to hear that our representative was professional and helpful during your interaction. At the same time, we’re sorry to learn that the service did not meet your expectations regarding obtaining the court decree.
We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
We also regret that you felt the service did not provide sufficient value, particularly in relation to the search steps and subscription charge. Your feedback regarding pricing and clarity of information is important, and we will ensure it is shared internally for review.
We respect your decision to cancel and appreciate you giving our service a try. If you would like us to review your account or billing details further, please feel free to contact our support team directly. We would be happy to assist.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hello Chiamaka,
Thank you very much for your 5-star review.
We’re pleased to hear that our staff was helpful in rectifying your concern. Providing attentive and effective support is very important to us, and it’s wonderful to know that your experience reflected this.
We truly appreciate you taking the time to share your feedback and your positive comments.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I realized I didn't cancel my…
I realized I didn't cancel my subscription, so I reached out to Courtrecords, who responded promptly. They canceled my subscription effective the next day, but didn't specify if I would get a refund. As a result, I can't use the website, and they keep my money. I contacted them three times now with no response.
12 februari 2026
Review zonder uitnodiging
Antwoord van Courtrecords
Hi Daniel,
Thank you for your feedback and I'm sorry for the late response to your email. I was able to check your account and can see that you still have until March 12. If you need further assistance, please respond to the email I sent. Thank you, and have a great day!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very kind helpful and fast to remedy…
Very kind helpful and fast to remedy the situation presented thank you So much !
17 februari 2026
Antwoord van Courtrecords
Hello Haley,
Thank you very much for your 5-star review. We sincerely appreciate your kind words.
We are delighted to hear that you found our team helpful, responsive, and efficient in resolving the situation. Providing prompt and supportive assistance is always our priority.
Should you require any further assistance, please do not hesitate to contact us. We are always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Great customer service
They helped me with the refund process since I wasn't fully aware of the trial condition. Friendly service
17 februari 2026
Antwoord van Courtrecords
Hello George,
Thank you very much for your 5-star review. We truly appreciate you taking the time to share your experience.
We are pleased to hear that our team was able to assist you with the refund process and provide clear guidance regarding the trial terms. Delivering friendly and supportive service is always our priority.
Should you require any further assistance, please do not hesitate to contact us. We are always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I only wanted a one time deal
I only wanted a one time deal, somehow I got signed up for monthly’s. I feel
I’m owed two months due to this.
14 februari 2026
Antwoord van Courtrecords
Hello Pamela,
Thank you for sharing your feedback. We are sorry to hear about your experience and understand how frustrating this situation must have been.
After reviewing your account, we can confirm that it has already been refunded for two charges of $24.95 by one of our agents. Please allow 3–5 business days for the refunds to be processed and reflected in your account, depending on your financial institution.
Our subscription options and billing terms are presented during the sign-up process; however, we understand that misunderstandings can occur, and we are always here to help clarify any concerns.
If you have any further questions or need additional assistance, please do not hesitate to contact our support team.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Was able to find some info regarding…
Was able to find some info regarding the person I was looking for but not their recent info. Not sure how often this site updates its info. Overall, good site.
12 februari 2026
Antwoord van Courtrecords
Hello Christi,
Thank you very much for your 5-star review and for sharing your experience.
We’re pleased to hear that you were able to find useful information through our site. We understand how important it is to have access to up-to-date details, and we appreciate your comments regarding recent information and update frequency.
Our database is updated regularly as new information becomes available from our sources. However, update timelines can vary depending on the type and availability of the data.
If you would like us to look into a specific search or clarify anything further, please feel free to contact us directly — we’ll be happy to assist.
Thank you again for your feedback and for choosing our service.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer Representative
The customer service gentleman I spoke with was very helpful. What he thought was impossible; after researching he found that he could issue me a refund for the amount charged that had been cancelled. He was very courteous and respectful.
11 februari 2026
Antwoord van Courtrecords
Hello Miriam,
Thank you very much for your 5-star review and for sharing your experience.
We are delighted to hear that the representative you spoke with was able to assist you so effectively. It’s especially rewarding to know that he took the time to thoroughly research the matter and ultimately secure your refund. We pride ourselves on going the extra mile for our customers, and your feedback truly reflects that commitment.
Your kind comments regarding his courteous and respectful manner are greatly appreciated, and we will be sure to pass along your recognition to him and the wider team.
Thank you again for your support. Please do not hesitate to contact us if we can be of any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Great customer service
I would have given 4 stars because the information on the page for the trial period wasn’t large enough, or clear enough for me to notice. Thus, I inadvertently signed up for the full information, billed monthly.
When I complained, they gave me a full refund immediately, and apologized.
For this great customer service I have given them 5 stars.
6 februari 2026
Antwoord van Courtrecords
Hi Pam,
Thank you for your 5-star review and for sharing your feedback.
We appreciate your comments about the trial information and understand how that could have been unclear. Your feedback helps us improve, and we are reviewing how we present this information.
We’re glad we were able to resolve the issue quickly and provide a refund. Thank you again for your support.
Sincerely,
Meliza
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Great customer service
Great customer service. My issues was resolved right away. Mary was a great help.
7 februari 2026
Antwoord van Courtrecords
Hi Amy,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Mary. We'll ensure she reads your feedback; this will make her day. Have a great week, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hi Brittiany,
Thank you for your feedback. We're happy you're pleased with customer service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Brother search
Y'all did locate some of what I was looking for but, the thing I did not like you had to pay to get the answer of the name info and another thing not knowing if that is the person at all you did not pull it with the middle name to give another choice if that is the person . Plus I do not understand why can't see the court dates even if it is closed should not matter.
5 februari 2026
Antwoord van Courtrecords
Hello Anna,
Thank you for taking the time to leave a 4-star review and for sharing your detailed feedback. We’re glad we were able to locate some of the information you were looking for.
We understand your concerns regarding access to full name details, middle name variations, and court records. Our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://propertychecker.com/terms.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
We appreciate your feedback and the opportunity to improve your experience.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very helpful!
5 februari 2026
Antwoord van Courtrecords
Hello Taylor,
Thank you for your 5-star review. We’re glad to hear that you found our service very helpful. Your feedback is greatly appreciated. If you require any further assistance, please don’t hesitate to contact us—we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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