The company responded to an email thoroughly and promptly after I requested customer service help for a monthly charge I didn't request through your account. I needed my subscription cancelled and Eur... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Why do you need my information? You obviously sell everybody’s information. Aura notified me of this. *********** Do not use them unless you want your personal information sold to “data brokers” an... Toon meer
Bedrijf heeft geantwoord
Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Toon meer
Bedrijf heeft geantwoord
The course was very straight forward and direct. I actually learned things I did not know before taking the course. It was very informative, I wish I had taken it sooner, believe me !! Thanks again... Toon meer
Bedrijf heeft geantwoord
4,1
Goed
331 reviews
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Canceled and still charging me a…
Canceled and still charging me a ridiculous 30 dollars for a service I used once
30 januari 2026
Antwoord van Courtrecords
Hi Natasha,
I'm sorry you're dissatisfied with the service. I've reviewed your account and can confirm that it has been canceled and all rebills refunded. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I experienced some difficulties after…
I experienced some difficulties after using court records however the customer service representative was extremely helpful and quick to respond, helping me to resolve my issues very quickly!
3 februari 2026
Antwoord van Courtrecords
Hello Samantha,
Thank you very much for taking the time to leave us a 5-star review. We’re sorry to hear that you initially experienced some difficulties after using the court records, but we’re delighted to know that our customer service representative was extremely helpful and quick to respond.
We’re especially pleased that your issue was resolved promptly, and we truly appreciate you sharing your experience.
Should you require any further assistance, please do not hesitate to contact us — we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
had to make phone call to cancel
had to make phone call to cancel, since the online
cancellation option doesn’t respond and confirm in a timely manner…..
3 februari 2026
Antwoord van Courtrecords
Hello Chet,
Thank you for taking the time to leave us a 4-star review. We appreciate your feedback and are pleased to hear from you.
We’re sorry to learn that you needed to make a phone call to cancel due to the online cancellation option not responding or confirming in a timely manner. Your comments have been noted and will be shared with the relevant team, as we’re always looking to improve our processes.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
If you require any further assistance, please do not hesitate to contact us — we’re happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Keep charging for no reason
1 februari 2026
Antwoord van Courtrecords
Hello Shehada,
Thank you for bringing this to our attention. We’re sorry for any concern caused by the charges and understand how frustrating this can be.
Please note that your account has already been refunded by one of our support agents. Kindly allow 3–5 business days for the refunded amount to appear in your original payment method, depending on your bank or payment provider.
If you have any further questions or if the refund does not appear after this timeframe, please contact our support team for further assistance.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Got my refund.
1 februari 2026
Antwoord van Courtrecords
Hello Justin,
Thank you for your review. We’re pleased to hear that your refund was successfully processed and resolved to your satisfaction.
We appreciate you giving us the opportunity to assist, and thank you for choosing us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Exact Information
I needed the information and was able to pull up what I needed. If I needed many reports, I would continue
31 januari 2026
Antwoord van Courtrecords
Hello Dwaine,
Thank you for your positive review. We’re glad to hear that you were able to quickly access the exact information you needed.
We appreciate your confidence in our service and would be happy to assist you again should you require additional reports in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
He listened and fully understood my…
He listened and fully understood my situation, and helped me easily fix my problem! Very sweet, worked quickly, and just overall great experience!
29 januari 2026
Antwoord van Courtrecords
Hello Harper,
Thank you very much for your 5-star review. We’re delighted to hear that our representative listened carefully, fully understood your situation, and was able to help resolve the issue quickly and smoothly. Providing kind, efficient, and understanding support is very important to us, and we’re glad your experience reflected that.
Thank you for taking the time to share your feedback and for choosing our service.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The web site enlightens me with…
The web site enlightens me with information that I was looking for and more
28 januari 2026
Antwoord van Courtrecords
Hi Martin,
Thank you for this excellent review! We're happy you're pleased with the information you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer service rep was very helpful
27 januari 2026
Antwoord van Courtrecords
Hi Deborah,
Thank you for your review! We're glad you found our agent helpful; we'll be sure to pass on your feedback. Have a great day!
Sincerely,
Bianca
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very helpful customer service
Very helpful customer service, good access to court records
27 januari 2026
Antwoord van Courtrecords
Hello Cooper,
Thank you for taking the time to leave us a 5-star review. We sincerely appreciate your positive feedback. We are pleased to hear that you found our customer service very helpful and that you had good access to court records.
Should you require any further assistance or have additional questions, please do not hesitate to contact us. We are always happy to assist.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Thank you for your help
26 januari 2026
Antwoord van Courtrecords
Hi Brenda,
We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Pleasant interaction with Dexter
Although the website did not find the information I was looking for, the representative I spoke to, Dexter, was very helpful. He went the extra step and asked if I found what I needed, and assisted in helping me try and find it. Much appreciated, Dexter. Very pleasant interaction
26 januari 2026
Antwoord van Courtrecords
Hello Yuliya,
Thank you for taking the time to leave us a 5-star review. We appreciate your feedback and are pleased to hear that, despite the difficulty in locating the information on our website, Dexter provided helpful and attentive support.
We are especially glad to know that he went the extra step to ensure you were assisted and followed up to help you find what you needed. Your kind words will be shared with him and our team.
Thank you for your appreciation and support. Should you need any further assistance, please do not hesitate to contact us—we will be happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Helped me end continual charges for one public record request.
My debit card was being continually charged for one public records request. I received a very quick email reply from this website with a phone number to call and cancel. When I called, the account was immediately cancelled.
23 januari 2026
Antwoord van Courtrecords
Hello,
Thank you for your 5-star review. We are glad to hear that our team responded quickly to your inquiry and was able to assist you in resolving your concern. Providing clear and efficient support is important to us, and we appreciate you sharing your experience.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Quick Response
When I inquired about a charge that I was unaware of they responded very quickly and took care of the issue.
23 januari 2026
Antwoord van Courtrecords
Hello Elizabeth,
Thank you for your 5-star review. We are pleased to hear that our team responded quickly to your inquiry and resolved the issue regarding the charge. Providing prompt and effective support is very important to us, and we appreciate you taking the time to share your experience.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Take a screenshot when you cancel or they’ll continue to charge you.
I only needed one report so I cancelled directly after I received the report; in the same sitting. A few months later I noticed I was still getting billed so I contacted the company. They said they would refund if I had a screenshot showing that I cancelled. Never thought about it before, but will now. Regardless, they verified to me that they could see I hadn’t logged in since and still refused to refund me. So $140 for one report. Thanks CourtRecords.us!
*Ok guys, they refunded $19.95 out of $120; Hoorah! There are still a bunch of other companies out there that I would try before going back.
21 januari 2026
Review zonder uitnodiging
Antwoord van Courtrecords
Hello Brian,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating unexpected charges can be.
Our records indicate that the account remained active beyond the initial report, which is why the billing continued. As outlined in our cancellation policy, confirmation of cancellation is required to prevent future charges, and supporting documentation is necessary when requesting refunds after billing has occurred. While we were able to confirm account inactivity, we were unable to verify a completed cancellation without the requested confirmation.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded $19.95 for your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
We truly regret any inconvenience this situation may have caused and appreciate you bringing your concerns to our attention—it helps us improve the experience for everyone.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I joined for a 7 day trial for 2.95
I joined for a 7 day trial for 2.95, then was charged full price before the 7th day was up. Although I did receive a refund. My experience with the site was unsatisfied due to it doesn't provide the correct information
15 januari 2026
Antwoord van Courtrecords
Hi Wonnell,
We’re sorry to hear that your experience didn’t meet expectations and appreciate you sharing this feedback. We understand how frustrating unexpected charges and inaccurate results can be. We’re glad a refund was issued, and we’ll take your comments into consideration as we continue working to improve both our billing clarity and the accuracy of our reports. If you’d like us to review the information further, we're happy to help.
Sincerely,
Bianca
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
She took the time to provide phone…
She took the time to provide phone numbers for other possibilities.
20 januari 2026
Antwoord van Courtrecords
Hi Francine,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hello Zak,
Thank you for your kind feedback. We’re pleased to hear that our representative was professional, knowledgeable, and helpful. Providing high-quality support is very important to us, and we truly appreciate you taking the time to share your experience.
If you require any further assistance, please don’t hesitate to reach out.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I didn't realize that I was signing up…
I didn't realize that I was signing up for more than the $2.95 experience. Thank you for promptly refunding the addition charges.
20 januari 2026
Antwoord van Courtrecords
Hello Nadine,
Thank you for sharing your feedback. We appreciate you bringing this to our attention and are glad we were able to promptly address your concern and issue a refund for the additional charges. Customer transparency and satisfaction are very important to us, and we’re pleased we could resolve this for you quickly.
If you need any further assistance, please don’t hesitate to contact us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The representative was very professional and kind in her responses to my concerns
Great!
The representative was very professional and kind in her responses to my concerns.
20 januari 2026
Antwoord van Courtrecords
Hello Wynette,
Thank you for taking the time to share your positive feedback. We’re pleased to hear that our representative was professional and kind in addressing your concerns. Your satisfaction is very important to us, and we truly appreciate your support.
Should you require any further assistance, please do not hesitate to reach out—we’re always happy to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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