The company responded to an email thoroughly and promptly after I requested customer service help for a monthly charge I didn't request through your account. I needed my subscription cancelled and Eur... Toon meer
Bedrijf heeft geantwoord
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Why do you need my information? You obviously sell everybody’s information. Aura notified me of this. *********** Do not use them unless you want your personal information sold to “data brokers” an... Toon meer
Bedrijf heeft geantwoord
Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Toon meer
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The course was very straight forward and direct. I actually learned things I did not know before taking the course. It was very informative, I wish I had taken it sooner, believe me !! Thanks again... Toon meer
Bedrijf heeft geantwoord
4,1
Goed
331 reviews
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Customer service personnel were…
Customer service personnel were respectful, and understanding. I wish other companies were this easy to work with.
17 december 2025
Antwoord van Courtrecords
Hi Dan,
Thank you for your feedback. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great week, and Happy Holidays!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very effective and very helpful!
21 december 2025
Antwoord van Courtrecords
Hello Lydia,
Thank you very much for your 5-star review.
We’re thrilled to hear that you found our service very effective and helpful! Your feedback is greatly appreciated and encourages us to continue providing the best support possible.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Worked Well
21 december 2025
Antwoord van Courtrecords
Hello Hayden,
Thank you very much for your 5-star review.
We’re glad to hear that our service worked well for you. Your feedback is greatly appreciated and motivates us to continue providing reliable support.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hello Audrika,
Thank you very much for your 5-star review.
We’re delighted to hear that you found Courtrecords to be generous. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
After I accidentally signed up for a…
After I accidentally signed up for a monthly subscription, the company promptly cancelled it and issued a full refund following my email.
17 december 2025
Antwoord van Courtrecords
Hi Kamlesh,
Thank you for sharing your experience. We’re glad to hear that the issue was resolved promptly and that our team was able to cancel the subscription and issue a full refund. We appreciate your feedback and the opportunity to assist you.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I appreciate the refund that we…
We appreciate the refund that we received. We canceled before the trail period but were unable to canceled the account when a charge appeared again and after sending an email explaining what happened. We received a full refund. Thank you so much.
3 december 2025
Antwoord van Courtrecords
Hello Andrew,
Thank you very much for your 5-star review and for sharing your experience. We’re glad we were able to review the situation and provide a full refund. We appreciate your patience while the matter was resolved and are pleased to hear you were satisfied with the outcome.
Thank you for taking the time to leave your feedback, and please don’t hesitate to reach out if we can assist you in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Very helpful and responsive!
18 december 2025
Antwoord van Courtrecords
Hello Makenzie,
Thank you very much for your 5-star review. We’re delighted to hear that you found our team very helpful and responsive. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
We look forward to supporting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hello Elisabeth,
Thank you very much for your 5-star review. We’re delighted to hear that you found our service easy to use and that our customer service met your expectations. Your positive feedback is greatly appreciated and encourages our team to continue delivering a high standard of service.
We look forward to assisting you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Good service, but it’s a monthly subscription
Didn’t realize I was signing up for a monthly subscription, but the service itself was great.
17 december 2025
Antwoord van Courtrecords
Hello Richard,
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the service itself to be great. We’re sorry for any confusion regarding the monthly subscription. Kindly note that we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur.
We value your feedback and hope to serve you again in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Perfect customer service!
15 december 2025
Antwoord van Courtrecords
Hi Cecilia,
Thank you for your five-star rating and kind feedback. We are pleased to hear that you had a positive experience with our customer service. Your support is greatly appreciated, and we look forward to assisting you again in the future.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
the call was straight to the point and…
the call was straight to the point and got everything figured out within minutes!
14 december 2025
Antwoord van Courtrecords
Hello Brooklyn,
Thank you very much for your 5-star review. We’re glad to hear that the call was efficient and that everything was resolved within minutes. Your feedback is greatly appreciated and will be shared with our team.
Please feel free to reach out again if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I never intended more than one specific…
I never intended more than one specific file and found, several months later, I had a subscription I did not want.
14 december 2025
Antwoord van Courtrecords
Hello Walter,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concern regarding the subscription.
We offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
We truly appreciate your feedback—it helps us improve the experience for everyone.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Appreciated quickness to cancel…
Appreciated quickness to cancel subscription. Friendly customer service rep.
14 december 2025
Antwoord van Courtrecords
Hello Rocelia,
Thank you very much for your 5-star review. We’re delighted to hear that you appreciated the quick subscription cancellation and the friendly assistance provided by our customer service representative. Your kind feedback is truly appreciated and will be shared with the team.
Please don’t hesitate to reach out if you need any further assistance in the future.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Fast response, professional regarding billing questions.
13 december 2025
Antwoord van Courtrecords
Hello Jada,
Thank you very much for your 5-star review. We’re pleased to hear that you received a fast and professional response to your billing questions. Your feedback is greatly appreciated and will be shared with our team.
Please feel free to contact us again if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Information was helpful yet not as…
Information was helpful yet not as current as I was hoping for.
14 december 2025
Antwoord van Courtrecords
Hello Susan,
Thank you for taking the time to leave us a 4-star review. We appreciate your feedback and are glad to hear that you found the information helpful. We also acknowledge your comment regarding the information not being as current as expected. Kindly note that, we try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Thank you again for your review, and please do not hesitate to contact us if you require any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Amazing service
The service was fast and very kind. I appreciate the speed and attention given to my request.
13 december 2025
Antwoord van Courtrecords
Hi Angelina,
Thank you for your feedback. We’re delighted to hear that our service was both fast and kind, and that you appreciated the attention given to your request. Your satisfaction is our priority, and we truly value your comments.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Useless
The customer service rep (Jackie) was fantastic! VERY PROFESSIONAL AND HELPFUL. The service it's self S.U.C.K, First of all it did not have the information that I was seeking. Yet you want to charge before hand. You already know that you might not have the info, so why would anyone need or pay for your service if you cannot provide them with what they need?
12 december 2025
Antwoord van Courtrecords
Hi Beverly,
Thank you for sharing your feedback. We’re glad to hear that Jackie provided professional and helpful service—she will be recognized for her efforts. We also appreciate your candid input regarding the limitations of our service. We sincerely apologize for any frustration caused and will continue working to enhance the experience for our users.
Please know that we source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Furthermore, we have checked the account and processed a refund of $2.95. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Support assistance request
I contacted support asking for assistance and received a quick response and was very pleased.
11 december 2025
Antwoord van Courtrecords
Hi Carman,
Thank you for your feedback. We’re glad to hear that our support team responded quickly and that you were pleased with the assistance provided. We appreciate your kind words and your trust in our service.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The representation was very respectful…
The representation was very respectful and responsive for t he requires information, and said she won't follow through with a deeper search, 100% recommend this website for any search
11 december 2025
Antwoord van Courtrecords
Hi Kelly,
Thank you for your thoughtful feedback! We're glad to know our representative handled your request with respect and responsiveness, and that the guidance provided was helpful. Your recommendation means a lot to us—thank you for choosing our service.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I would have liked to be informed that…
I would have liked to be informed that my trial period was about to end. But the service and information was good.
11 december 2025
Antwoord van Courtrecords
Hi Jerry,
Thank you for sharing your feedback. We’re glad to hear that you found our service and information helpful. We understand how important clear billing reminders can be, and we appreciate you bringing this to our attention. We’ll review your comments to help improve our trial notification process moving forward. If you need any further assistance or have additional questions, we’re here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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