The company responded to an email thoroughly and promptly after I requested customer service help for a monthly charge I didn't request through your account. I needed my subscription cancelled and Eur... Toon meer
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Why do you need my information? You obviously sell everybody’s information. Aura notified me of this. *********** Do not use them unless you want your personal information sold to “data brokers” an... Toon meer
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Absolutely great site to help with multiple resources available in one place. Great start to help find a long lost loved one. Also, to help make sure all information listed associated with your name i... Toon meer
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The course was very straight forward and direct. I actually learned things I did not know before taking the course. It was very informative, I wish I had taken it sooner, believe me !! Thanks again... Toon meer
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4,1
Goed
331 reviews
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Antwoord van Courtrecords
Hello Patricia,
Thank you very much for your 5-star review. We are delighted to hear that you received a quick response and experienced great customer service. Your feedback means a great deal to us.
If there is anything more we can assist you with, please feel free to reach out.
Thank you again for choosing us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer Service = wonderful; website = lacking
Customer Service was wonderful, website over-promised.
9 december 2025
Antwoord van Courtrecords
Hello Philip,
Thank you very much for your 5-star review. We are pleased to hear that you found our customer service to be wonderful.
We regret that your experience with our website did not fully meet your expectations. Your feedback is greatly appreciated, and it will help us continue improving the clarity and reliability of our online platform.
If there is anything further we can assist you with, please do not hesitate to contact us.
Thank you again for your valuable feedback.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hello Tony,
Thank you for your generous 5-star review. We are pleased to hear that you found our service to be very professional. Your feedback is sincerely appreciated.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I did 4 searches
I did 4 searches, and I could not find any useful info. Kept seeing the message: records were purged. pretty much nothing !!! A waste of $. I should demand $ back.
4 december 2025
Antwoord van Courtrecords
Hi Steve,
Thank you for your feedback, and we're sorry you were dissatisfied with the report you received. There could be multiple reasons why a person or records may not be available within our system. Among the most common are:
·The individual's record has been purposely removed for privacy, confidentiality, and security by an individual or the state.
·Our search coverage areas include over 2 Billion Records but not all states and counties offer digitized records it may be helpful to check our coverage areas.
·Due to federal and state laws this type of data is not available for public access.
Additionally, we source our information from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control, we hope you understand.
Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The customer service representative was Jomarie
The customer service representative was knowledgable, efficient, and easily able to remedy the situation. My many thanks to her for all of her help.
8 december 2025
Antwoord van Courtrecords
Hello Sharon,
Thank you for your 5-star review! We’re delighted to hear that Jomarie was knowledgeable, efficient, and able to assist you effectively. We’ll be sure to pass along your kind words to her — she’ll be thrilled to hear your feedback.
We appreciate your support and are always here to help whenever you need us.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Good good good
7 december 2025
Antwoord van Courtrecords
Hi Serhii,
Thanks so much for the great feedback! We’re always here if you need anything else.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Jersey Girl
Was not able to find what I was looking for but experienced great customer service
2 december 2025
Antwoord van Courtrecords
Hi Sheniia,
Thank you for your feedback. We’re glad to hear you received great customer service, and we apologize that you weren’t able to find the information you needed. If there’s anything more we can assist with, please feel free to reach out—we’re here to help.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Great customer support care
Customer support took care of my issue immediately. Thank you.
1 december 2025
Antwoord van Courtrecords
Hello Dalia,
Thank you for your 5-star review. We’re thrilled to hear that our customer support team was able to address your issue promptly. Your kind words mean a lot to us, and we’ll be sure to share them with the team.
If you ever need assistance in the future, please don’t hesitate to reach out — we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
My phone came up missing about 9 months…
My phone came up missing about 9 months ago I didn't have any information on this account so I was paying for it but couldn't use it. But I got a hold of customer service and they really help me out a lot so I give them a five. The reports I would only give them a three because half of my reports was missing I did a background on me and it was missing a lot
2 december 2025
Antwoord van Courtrecords
Hello Diana,
Thank you for taking the time to leave us a 5-star review. We’re very glad to hear that our customer service team was able to help you resolve the issue with your account after your phone went missing — we know how frustrating that situation can be.
We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Regarding the charges, we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $19.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.
We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.
Thank you again for your kind words about our support team, and for sharing your experience. Please feel free to reach out anytime — we’re here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Mariz Was Great.
Mariz Was Great.
She was patient and walked me through the issue I had step-by-step- until it was fully resolved.
3 december 2025
Antwoord van Courtrecords
Hi Jim,
Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received from Mariz. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The Lady that I talked to was very nice…
The Lady that I talked to was very nice and very helpful to me as I was trying to figure out what I needed to do. Was very helpful and nice.
2 december 2025
Antwoord van Courtrecords
Hello Jeanette,
Thank you for your kind review! We’re glad to hear that our team member was friendly and helpful while guiding you through the process. We’re always here if you need any further assistance.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hello Debra,
Thank you for your 5-star review. We’re glad to hear that you had a positive experience and that our team member was very kind. Your feedback is greatly appreciated, and we’re always here if you need any further assistance.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Customer support waa super fast!
2 december 2025
Antwoord van Courtrecords
Hello Natalie,
Thank you very much for your 5-star review. We’re delighted to hear that our customer support team was able to assist you so promptly. Should you need any further help in the future, please don’t hesitate to reach out. We truly appreciate your feedback.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hi Wyatt,
Thank you for your review! We’re glad Aron provided quick, clear support and resolved the issue right away. We appreciate you sharing your experience with us.
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hello Amanda,
Thank you for your wonderful 5-star review. We’re delighted to hear that Dexter was able to assist you so well. Your appreciation means a lot, and we’ll be sure to pass your kind words along to him. If you need anything else, we’re always here to help.
Have a good one!
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
The representative was help and rapid
The representative was help and rapid. The system has a few things to work out but it was good to learn that you can pay for public records online
29 november 2025
Antwoord van Courtrecords
Hi Cash,
Thank you for taking the time to share your review with us. We're pleased that you're satisfied with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Best,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I was charged twice the $24.95
I was charged twice the $24.95. I sent an email canceling subscription with no response. Do NOT recommend this service.
17 november 2025
Review zonder uitnodiging
Antwoord van Courtrecords
Hi Robin,
I'm sorry you haven't received any response to your cancellation request and that you were charged twice. I would love to check on the account for you; however, I cannot locate one using the name you provided in this review. Please give us a call or send an email to askcourtrecords@courtrecords.us. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
People with actual court records show…
People with actual court records show with no history. Very disappointed
27 november 2025
Antwoord van Courtrecords
Hello Becky,
Thank you for sharing your feedback. We are truly sorry to hear about your disappointment and understand how concerning it must be to see information that does not align with your actual records.
We try our best to provide accurate information. However, our records are from different public sources, and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms/.
Please be assured that we take matters like this very seriously. Upon reviewing your account, our team has already canceled the monthly subscription and issued a full refund of $24.95. Please expect the funds to reflect in 3 to 5 business days.
Should you have any additional questions or require further clarification, please do not hesitate to contact us directly.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
I was over charged for something I…
I was over charged for something I didn't ordered
26 november 2025
Antwoord van Courtrecords
Hello Soleil,
Thank you for bringing this matter to our attention. We are sorry to hear about your recent experience and understand the concern regarding a charge for an item you did not order.
Kindly note that we offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well.
Nonetheless, after reviewing your account, we can confirm that our support team has already canceled the associated subscription and processed a full refund of $24.95 for the monthly plan. You should see the refund reflected in your account shortly.
We appreciate your patience and the opportunity to resolve this for you. If you require any further assistance, please do not hesitate to contact us.
Sincerely,
Thamya
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
Antwoord van Courtrecords
Hi Elise,
Thank you so much for your kind words! We’re thrilled to hear that our customer service team delivered the level of care and support you deserve. We truly appreciate your feedback and look forward to assisting you anytime you need us!
Sincerely,
Jen
Voice Of Customer Specialist
www.courtrecords.us
+1 833-922-2315
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