Inept employees, inconsistent information, ludicrously false measurements, lies, being treated like a child on the phone, and hopefully they process a full refund promptly for an order that was ca... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Overall an excellent experience. Website was very easy to navigate and make initial purchase. I did make a mistake in measurements and needed to utilize the insurance I purchased. The 2 people I worke... Toon meer
Bedrijf heeft geantwoord
Well thought out process from start to finish. I was able to correct a couple of measurement mistakes thanks to one of your team members that had reviewed my measurements and pictures of my Green Eg... Toon meer
Bedrijf heeft geantwoord
These are well made, heavy duty covers that fit perfectly! There were reviews that complained about the company going "back and forth" with design requests. Frankly, I found the process to be excell... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99
Contactgegevens
Old Norcross Rd 595, 30046, Lawrenceville, Verenigde Staten
- coversandall.com
4,1
Goed
5K reviews
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Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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The cover was just what we wanted
The cover was just what we wanted. Dimensions were right and it fit perfectly. The fabric is heavy duty and, I'm sure, will last a long time. It even came with a cover. Not our first order and won't be our last.
Don and Debbie L.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Don! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Built-in BBQ cover
Great quality product. Sturdy and easy to work with. Fit perfectly. Great value for the money.
This is the second time I've ordered from Covers & All and have been very satisfied both times with the ease of ordering as well as the quality of their products.
23 juli 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Measuring was SO easy with the Covers &…
Measuring was SO easy with the Covers & All diagram. It was also great to have them send a mockup so I could confirm the measurements. I had spent so much time scouring the internet for a cover to fit, I wish I had known about Covers & All from the beginning. I didn't think custom made covers would be affordable or I would have started my search there!
17 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Melisa, Thank you for your wonderful feedback! We’re delighted to hear that you found the measuring guide easy to follow and appreciated being able to review the mockup before production. It’s great to know you’re happy with the fit and value of your custom cover. We truly appreciate your support!
Perfect addition to patio furniture
Easy to order with understandable measuring instructions, good quality product, and a fair price.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi John, Thank you for your excellent feedback! We’re delighted to hear that you found the ordering process easy, the measuring instructions clear, and the product to be of good quality at a fair price. We truly appreciate your support!
I made a last minute change to my…
I made a last minute change to my custom cover and accommodated me with no issues.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Greg, Thank you for your kind feedback! We’re delighted to hear that we were able to accommodate your last-minute change without any issues. We truly appreciate your support and are pleased we could help.
I just found out there is no…
I just found out there is no return/refund . I was shocked to find out this was blue when I opened it. I thought I ordered black. This will look like a horrible on my pergola. I have no other use for this $300 tarp.
15 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi James, We sincerely apologise for the confusion regarding the colour of your cover and understand your concern.
As per the latest update, our team has offered you a replacement cover in black to resolve the issue. We hope this provides a suitable solution and ensures you receive a cover that meets your expectations.
Please let us know if you would like us to proceed with the replacement.
My deck box cover was a great fit!
10 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Dear Customer, Thank you for your lovely feedback! We’re delighted to hear that your deck box cover was a great fit. We really appreciate you taking the time to share your experience.
Custom order for 115” LED outdoor TV
Custom ordered the cover for an outdoor 115” LED all weather tv. Cover fit perfect, sized it a little big to get it on and off easier. Has been great helping keep dust and direct sunlight off the LED. Great quality product.
16 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Isaac! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I placed an order for £1,100 of custom…
I placed an order for £1,100 of custom made covers on the 21st June for a delivery date of the 6th July, I had purchased the furniture already and was waiting to put outside, I contacted customer service on the 7th July and said I had not received and they assured me it would be with me on the 14th July, nothing received, I contacted them again and they apologised and offered me a 10% discount and said they would be with me on the 21st July, nothing received, I was then contacted on the 24th July to say my order was about to go in to production and they had some questions, they said they had been so busy, absolute waste of time it would have been another 3 weeks until delivery I cancelled the order and have gone else where. I do not recommend this company, terrible!
21 juni 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hi Mr. Madigan, We sincerely apologize for the delays and poor communication you experienced with your order. The original delivery commitment was not met, followed by further assurances that were also not fulfilled. We fully understand why you ultimately cancelled your order and chose to purchase elsewhere.
This fell well below the standard of service we expect to provide, and we are truly sorry for the inconvenience and upset caused. Your feedback has been taken seriously and will be reviewed internally.
Repeat Customer!
This company does outstanding work and produces quality products in a timely fashion! We ordered a custom made cover for an outdoor chair 2 years ago and it is still holding up great. So much so that when we just purchased a new chair for the patio, we immediately went back to the Covers&All website and ordered a duplicate cover for the new chair!
26 juli 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for choosing us again! We’re delighted to hear your original cover is still going strong after two years. Your continued trust means a lot to us, and we truly appreciate your support!
Used Product for Outdoor Couch Repair
Have 2 outdoor wicker like couches. The structure under the cushions is steel bands that have been breaking off from the frame. I measured out the approximate 80 x 20 and got reinforced edges and grommets every 6 inches. Product fit perfect, couch is more comfortable than ever. Quality appears to be very good. Hope it holds up but no reason to think it won't.
31 juli 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Brain! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good product so far
Good product so far. Met expectations. Delivery was flawless.
16 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Professional
Professional , timely, and committed to excellence. Measurements were sent to me to double check the specifications for my vehicle. They followed up to insure accuracy and delivered a perfect product that is well made and exacting in fit. I thank you very much for a product that should last a lifetime.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Ron! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered a long bench cover with…
Ordered a long bench cover with included foam insert and it was perfect. Workmanship was great. Pipping and ties were very well added. Sunbrella fabric in blue exceeded my expectations. Highly recommended company. Would use them again.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very Satisfied Customer
It was very easy to order from Covers&All.
I entered the dimensions of the cushion, and within a month I had the new cushions on my porch swings.
The color match was almost perfect.
The material is sturdy, and resists water and staining as well as can be expected.
The cushion material is thick and comfortable. There are ties on each end of the cushion cover to tie it to the swing.
For 2, 5’ long cushions, I spent about $95 each.
I would definitely recommend Covers&All for a new or replacement cushion.
30 juni 2026
Review zonder uitnodiging
Antwoord van Covers&All
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Be very care full in opening your purchases it is packed very very well
I received my purchase and it was very very well packaged . I have not yet opened the cover to see how it fits my BMW but will this weekend or 1st of the week.
I will advise the condition when I see it in place.
Thanks
11 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you for your feedback, David! We’re glad your order arrived safely and well-packaged. We hope the cover is a perfect fit for your BMW and look forward to hearing how it looks once in place.
Zipper placement
The original instructions to locate the zippers was misleading. I had made a call to confirm where to direct the placement of the zippers and was dismayed they were on the wrong side. When I notified Covers and All they worked us to rectify the issue with replacement cushions. 👍👍
15 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Dan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect fit!!
I have an odd shaped sofa on our back patio that really needed a cover. It's not truly "outdoor" furniture, so I was unable to find anything premade that would fit. With Covers&All I just gave the dimensions of the sofa and in a reasonable amount of time received a high quality product that completely covers my sofa! I couldn't be more pleased!!
4 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great customer service and easy…
Great customer service and easy ordering process!
15 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Thank you, Brian, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Cover Rite is not waterproof
I placed my custom order for Cover Rite material for my 3 pieces of patio deck furniture for protection in all kinds of weather. The fit, based on numerous questions from Covers&All is very good. The appearance is good. The workmanship is very good. HOWEVER, the covers have been on my furniture for a couple of weeks maximum and endured light rain last night. My covers are NOT waterproof. My towels and cushions were WET this morning and the underside of the covers had water drops on them. I am DISAPPOINTED since we bought these covers to protect our furniture in all kinds of weather, including snow. I am afraid that in Colorado weather, the freezing and thawing of snow will ruin the covers, but more importantly ruin my furniture!
15 augustus 2026
Review zonder uitnodiging
Antwoord van Covers&All
Hello Lynn, we sincerely apologize for the inconvenience caused to you. As we can see, our team has contacted you to verify the details, and at this time, you have not identified any leakage issue through the cover or seams.
If you have any further questions or concerns, please feel free to reply to the same email, and our team will be more than happy to assist you.
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