Cozy N Safe Reviews 115

Seems to be quite a few good reviews so maybe we have a faulty seat. The cozy and safe hudson seat we bought the straps were tight fr9m the start. We thought over time they would have loosened from use but they have gotten worse over time. It's now at the point where it's a struggle to get the straps tight enough and if you do it's a struggle to loosen them enough to get your child out! I have taken the seat out and checked the straps and there doesn't seem to be anything interfering with them ? Should of taken the seat back at the start!

Bought one last year at NEC baby show, good price, love the swivel feature, it has worked brilliantly for us now need one for granny’s car to transport growing 1yr old when mum goes back to work.

Delivered promptly. We had a small piece missing and you dealt with this by sending the piece as soon as possible. Thank you.
The car seat is fab and as described.

Great value, comfortable car seat that should last a long time. Efficient ordering and delivery process.

I received outstanding customer service from this company, along with a wonderful safe car seat. The man I spoke with was highly knowledgeable, friendly and informative with regards to my questions. Could not have asked for a better service!

I would give this product a zero if I could, along with the customer service.
I bought the seat in clearance, just because it didn't have the original box. On the face of it, it looks a decent seat, but it's impossible to adjust and the straps are either too short or they've been threaded incorrectly.
I need a diagram of how the straps should be.
The product features the Union Flag in several places so I expected better quality, but the instructions are appallingly badly written and the illustrations microscopic.
As it stands, the product isn't fit for purpose.

Easy to assemble and fit into the isofix
Very secure in the car and Albie loves it
Quick delivery and arrived in perfect condition
Thank you

Came and cannot tighting the straps surely these are tested before sending out not happy messaged twice heard nothing back

I bought a baby seat from this company last October in anticipation for when my daughter in law returned to work and I would have my Grandson. I have an issue with the seat moving excessively from left to right when fixed to the Isofix bars of my Volvo. I'm convinced this is a real safety issue. I have tried to get a an adequate reply to my safety concern since January. I have had to constantly chase replies to my emails and shirt videos I have filmed of the seat and to this day still have not an adequate answer to relieve my worries. They have said in one reply that I have not fitted the seart correctly and that I need to push the babyseat further to hear one more 'click' on the isobar arm. This is a physical impossibility and I've had two other people look at it. I've asked for a replacement chair on the 3rd March and still no response. Ive emailed again today. So be careful purchasing from this company. They don't seem to be interested in customer support or answering any safety queries efficiently.

Great service, quick delivery and excellent product 👍 ordering another seat for my youngest daughter

Easy to order, fast delivery, great seat.

Excellent service ordered and goods arrived the next day. Update on delivery too. Very happy with the product too.

Solid safe & adaptable child car seat, I wish I'd bought this from the beginning, it would have saved me a fortune without compromising on safety.
Absolute bargain price & sporty design.
Extra set of covers Inc free, fabulous quality.

Easy to install and put baby in - only issue was the top tether strap when you have to pull it so clip turns green not very clear and can’t get it to stay green

Got a Morgan car seat from them missing new born insert. Contacted customer service by email and phone no response from any. Avoid at all cost poor customer service and don't respond to phone calls or emails

I bought this car seat for a grandchild. Very quick delivery, well packaged. The seat is robust and easy to use - not yet tested by the child! it will be great being able to use it for a number of years ahead.

Ordered a car seat and got it delivered the next day very promptly. Car seat is fantastic, easy fitting and very secure and easy to manoeuvre. Would definitely recommend this company we have now used this company twice now and highly recommend.

Quick and easy delivery, instructions followed for delivery. excellent item just as described. Easy to install, perfect for my grandson. 360 swivel works perfect with the teather attached and easy to use.

Good price ,free delivery easy to order ,good safety product