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Bedrijfsgegevens

  1. Verzamelplaatjeswinkel
  2. Verzamelaarswinkel
  3. Sportplaatjeswinkel

Geschreven door het bedrijf

This company has been built through years of collecting between three friends who share the same passion for collectibles in the trading card world. Crack the pack is built for collectors, by collectors to ensure safety, fair and sought after products. We strive to bring you grade 10 service in the trading card industry, providing the latest and most sought after products with confidence in three collectors who have years of experience and knowledge in this field! We stock a variety of different TCG products from throughout the years so if you’re into your collecting and looking for some nostalgia we’ve got you! If you’re just starting out and looking to get ripping we have also got you covered! Contact Details: Hello@crackthepack.com 07718314886 Company registration number: 16937388


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

12 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 1 van de 5 sterren

Missing order

Order was made almost 2 weeks ago now. Paid for next day delivery but it didn’t turn up. Communicated this through email and was promised it would be sent out first thing the next day. This did not happen. I then receive an email a few days later stating items had been dispatched when clearly this was not the case. Subsequent email was ignored. The items still have not arrived so I had to sadly make a claim back through my bank account. Such a shame considering I had a previously good experience with this company. Would not use again.

23 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really good service

All received, prompt service

13 januari 2026
Review zonder uitnodiging
Logo Crackthepack

Antwoord van Crackthepack

We’re really sorry you feel this way. We want to be absolutely clear — we are definitely not a scam, and we are an active part of the TCG community. Our reputation and the trust within the community mean everything to us.
We sincerely apologise for the delay in getting back to you while we were navigating a significant issue with Royal Mail. We communicated that there was a major problem with tracking updates, which was unfortunately completely out of our control. The parcels had been dropped off, but the tracking was not updating as it should have, which understandably caused frustration.
Please know we have been working extremely hard behind the scenes to get everything back on track. We fully understand what it means to collectors to receive their products safely and on time — we’re collectors ourselves. Sadly, this situation took far longer than we were initially advised, and for that we are truly sorry.
We always aim to operate with honesty and transparency, both in business and within the community. We regret that this experience did not reflect the standards we hold ourselves to, and we genuinely apologise again for the inconvenience caused.

Beoordeeld met 5 van de 5 sterren

Incredibly helpful and friendly staff

Incredibly helpful and friendly staff, absolutely amazing customer service and product management!
Received my order super fast! And was able to communicate efficiently with said staff in order to meet my needs!

Superb Website for the products your after, 100% Highly recommend these guys!! 👌🏻👌🏻

1 februari 2026
Review zonder uitnodiging
Logo Crackthepack

Antwoord van Crackthepack

Hey Andy! Thank you for shopping with us and joining our community! Enjoy ripping your packs and look forward to you ordering again soon!

Beoordeeld met 5 van de 5 sterren

Best shop!

Made another order, service was perfect as always thank you again!!

27 januari 2026
Review zonder uitnodiging
Logo Crackthepack

Antwoord van Crackthepack

Hi Taryn, thank you for your continued support! It doesn’t go unnoticed! Looking forward to your next order!

Beoordeeld met 1 van de 5 sterren

SCAM COMPANY - DO NOT BUY

Brought 2x pokemon booster boxes with next day delivery. Received an email to say it was on its way but Royal Mail are still expecting the parcel. I gave them a week before emailing them, 4 days later and still no response. I called the number on their website and its not recognised.

Fake company that steals your money. DO NOT BUY FROM THEM!

17 januari 2026
Review zonder uitnodiging
Logo Crackthepack

Antwoord van Crackthepack

Hi there,

We’re really sorry to hear about your experience. Please email us again so that we can look into this! Our mobile number connected is fully working and customers reach us on there regularly.

We are not scammers and take high pride in delivering the best service possible to our customers and making sure everyone gets their orders on time!

Please reach out to us so that we can get to the bottom of this and provide the service we offer!

Please email us at hello@crackthepack.com for us to get this sorted asap!

Beoordeeld met 5 van de 5 sterren

Was sceptical at first due to not many…

Was sceptical at first due to not many reviews, but all round brilliant, got everything pack no re-seals all original packaging, 10/10 will be ordering again, thank you, got into collecting pokemon from being a child and only just started back up! Amazing service

31 december 2025
Review zonder uitnodiging
Logo Crackthepack

Antwoord van Crackthepack

Hi Jack, appreciate the kind words and for shopping with us! Good to see you back collecting and joining the CTP community!

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Speedy delivery! Loving the new website simple and easy!

17 oktober 2025
Review zonder uitnodiging
Logo Crackthepack

Antwoord van Crackthepack

Thank you for the lovely feedback! We aim to go above and beyond for our customers making it user friendly and for everyone to use!

Beoordeeld met 5 van de 5 sterren

Ordered the mega evolution BB Friday…

Ordered the mega evolution BB Friday afternoon and came this morning with an extra prismatic booster. Thanks again will be ordering again soon 👍

17 oktober 2025
Review zonder uitnodiging
Logo Crackthepack

Antwoord van Crackthepack

Appreciate the support Harry and for joining the CTP community! Look forward to the next order!

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