Craftkings  Reviews 

193
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Order arrived, if I am honest I wasn't expecting much as regards to quality of the actual clothing...but wow! I ordered a bundle that included 2 polo shirts, 2 T shirts, one jumper, one hoody and one... Toon meer

Beoordeeld met 5 van de 5 sterren

Just got my bundle from this company and I’m over the moon, was hesitant at first with a few of the bad reviews, I’ve used penguin uniform in the past but decided to give them a chance. Their jacket a... Toon meer

Beoordeeld met 5 van de 5 sterren

Outstanding service, the only company that I’ve seen advertising bundles that actually deliver in a good time like they say on the website I’ve used two separate company and both took over 8 weeks,... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered Uneek workwear from CraftKings and couldn’t be happier. Easy ordering, fast delivery and great quality clothing for the price. Everything fits well, feels durable and is perfect for work. Exce... Toon meer

Bedrijfsgegevens

  1. Borduurwinkel

Geschreven door het bedrijf

High quality Embroidery workwear for every pocket.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

193 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

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4,6

Alle reviews

(193)

100 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Happy Customer, good value & quality

Good Value for money and quality work wear. Great communication and design service along with fast delivery service. Would em recommend and will be reordering when required in the future.

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First Class Service

Logo design was bang on first time, delivery was quicker than expected, and quality of items was first class. Would definitely use again.

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Workwear

I am really pleased with the work wear that I ordered. Really good value for the money. From start to finish my order arrived within two weeks approx. Well worth the wait.

17 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

outstanding service

great service, great product, great value, paid £126 for 4 polo shirts, 2 sweat shirts, fleece and proper water proof jacket and embroided looks very professional and couldn't be any more happy, highly recommended, will use again thank you

8 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Rapid responses, excellent communication, very good quality embroidery, excellent value for money, and fast delivery. 12 items ordered. I switched to Craft Kings after being messed around by other companies, and I would recommend Craft Kings 100%. Thanks very much guys

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Appalling quality of embroidery on various items

Read the reviews and the responses from Craft Kings- they speak for themselves.

**Edit- Alex from Craft Kings called me out of hours to be abusive over the phone and try to make me change my review after claiming that my review was inaccurate. As expected and in his usual fashion, Alex has responded in an aggressive and threatening manner below.**

Ordered 5 times over the last 6 months, most recent orders came to over £665 and embroidery was appalling quality on 7 items of the clothing (different items and sizes) and took 3 weeks to be delivered. How these items passed quality control to be sent out, I am astounded. Contacted customer service with photos of all items whom wanted all items to be returned in order to be replaced, however due to the delivery time we had no option other than to issue this uniform to Staff. We are a busy small business ourselves and do not have time to use suppliers that will waste our time by providing poor quality product and then expecting the customer to take time out of their business to correct mistakes made by a supplier.
I requested that a total embroidery fee of £31.85 (4.8% of total order value) is refunded to us for the poor quality work. A very reasonable remedy, Craft Kings eventually agreed to this.
After trying to support a small business, we will be moving uniform supply elsewhere due to the lack of care, attention to detail and customer service.

2 juni 2025
Review zonder uitnodiging
Logo Craftkings

Antwoord van Craftkings


Good evening.
I will at the tread of communication as occurred to clear out this whole situation.
Mcd care emailed in regards of 7 damaged out of their order that are not suitable for their business.
We apologise and we stated that we will arrange the return to us to be replaced asap.
Customer refused return and requested that now, even though the items are damaged, chose to still give them to the staff and only 2 are in person.
We stated that we can only replace items that are returned to us.
Customer requested the embroidery paid for those items.
We replied that we will process the refund .
Once we notified the customer that the refund it’s being processed, the customer left some review stating that we are refusing to process the refund.
after the second review it’s been added we contacted her that we are fine to get the feedback in a form of negative review however it should only contain true statement, to avoid any legal issue.
Above that we provided as many information in regards of why the items need to be returned to be replaced but I could not finish any sentence in full.
I’ve been meet with hostility and few good profanity that can’t be shared here.
we do have however the whole communication threads as well the call transcript.
I do urge the customer to share the abuse done via email to us or even here if truspilot allows it.
We already corrected the issue with the quality check since it’s a human error and we take this feedback as a way to improve our service further and retain the staff that needs it.
I do feel sorry you had to go through this Nikki, however you do need to understand that the items that you claimed unusable and then distributed to be used by your staff need to be returned to be replaced. It’s quite a common practice to provide businesses by abusing the return policy.
Thank you


“Edit.
I did requested to state the exact part of the abuse you claim to have suffered over the phone to back it up against the call transcript.
I would recommend to provide accurate statements since you are representing a business and false statements can have legal liability.


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