Crescendo Agency Reviews 9

I applied for a job posting at this conpany on LinkedIn. They contacted me back and said that my salary expectations are too high for this job and offered a lower salary. I accepted and then they immediately replied back that the job posting was no longer available. Very unprofessional.

Giving the 1 star for the effort they did try to get our bots up and running this year. Did we pay? Yes. Do we have bots? No. Not happy Adrien. You've let us down.

Crescendo a mis en place un Voice Bot pour améliorer la qualification de nos leads entrants et optimiser notre processus de Lead Qualification. Auparavant, un commercial devait contacter chaque lead entrant, ce qui était chronophage et peu efficace car 80% des leads n'étaient pas qualifiés. Maintenant, le Voice Bot appelle ces leads entrants, les qualifie et transmet les informations directement dans notre CRM. Nos commerciaux peuvent ainsi se concentrer sur des tâches à plus forte valeur ajoutée. Je recommande vivement cette agence !

Crescendo developed a custom internal chatbot that addresses staff inquiries about leave policies, expense procedures, and company processes. This has significantly reduced the email load for our HR and administrative teams. Now, only complex issues require human intervention. Our employees find it much more convenient to access necessary information, enhancing overall workplace efficiency.

Crescendo set up automation to gather leads in one place and perform preliminary qualification and research with AI. This has allowed our Sales Reps to focus more on spending time with clients and less on tedious tasks.

Crescendo has really helped our business grow and work better using smart AI tools. The founders really know their stuff, which sets them apart from other small agencies. We keep working with Crescendo on different things like making our processes smoother, using AI tools, and improving our SEO. They're always there to support us and come up with new ideas, which has been super important for our company's success.

The AI chatbot implemented by Crescendo has been transformative for our business! It has optimized our customer service operations, significantly enhancing efficiency and resulting in substantial time and cost savings. The team went beyond mere implementation; they carefully considered how to tailor the solution to our specific needs, making it even more effective. Their level of commitment to our success matches our own. Highly recommend!

Previously, the majority of our processes were manual and time-intensive, which was a significant drain on our staff's resources. Crescendo revolutionized our workflow by automating these tasks, allowing our team to concentrate on high-value activities. We've reclaimed hundreds of hours, and our employees are thrilled to be liberated from mundane work. The exceptional support and know-how provided by Crescendo have dramatically improved our efficiency and given a substantial boost to our team's morale!

Crescendo AI-powered chatbot now handles most of our usual customer queries, saving us countless hours and reducing email volume significantly. It also recommends products based on customer interactions and pushes promotions, which has already positively impacted our sales. We are very happy with the efficiency and revenue boost this solution has provided.