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Cruise2.com Reviews 

1.926
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I found that part of my itinerary for our upcoming holiday did not fit in with a special trip we had arranged. I contacted Kate and she has now managed to change our arrangements to fit in perfectly w... Toon meer

Beoordeeld met 5 van de 5 sterren

Contacted Cruise 2 this afternoon to discuss a few final things I have been worrying about regarding our up coming holiday and cruise trip. I have problems with my mobility and was concerned about... Toon meer

Beoordeeld met 5 van de 5 sterren

Just returned from a 7 day cruise out of New York up to to St John’s and Halifax in Canada then Boston, Portland and Newport in America before returning to New York. We travelled on the Norwegian Esc... Toon meer

Beoordeeld met 5 van de 5 sterren

Cruise 2 are a fantastic Company to use when booking your Holiday.Betul who is a Senior Cruise Specialist has been so patient and given me so many different choices of flight and hotel options. Betu... Toon meer

Bedrijfsgegevens

  1. Cruiseorganisator
  2. ook in
  3. Cruisemaatschappij
  4. Cruisereisbureau
  5. Cruiseterminal
  6. Reisbureau
  7. Reiszoekmachine

Over Cruise2.com

Geschreven door het bedrijf

Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014

Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.

We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.

Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.

Popular Cruise Holidays We Offer

🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks

Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.

Why Book Your Cruise With Cruise2.com?

✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises

As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.

Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.

Customer Reviews

Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.

⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.

📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com

Best Cruise Deals at best Prices and Great Service

Geschreven door het bedrijf

We are committed to our customers

Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."

Expertise you can trust

The "Trust-First" Approach Expertly Guided. UK-Based. 5-Star Service. We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step. The Professional Approach Premium UK Support & Sales Expertise Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client. The Short & Sharp (Best for Mobile) UK-Based Excellence Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.

Contactgegevens

Promotion box for Cruise2.com

The Cruise2 Concierge Collection

Exclusive Deals on your bucket list cruises

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(1.926)

241 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

We contacted Emma over a couple of…

We contacted Emma over a couple of upgrades for our forthcoming cruise. Emma was very efficient in providing us with the information requested.
The service from Emma was very professional and timely which enabled us to make the decision to upgrade our holiday.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear John,

Greetings from Cruise2!

It’s wonderful to know our team provided the clarity and prompt assistance you needed when considering your cruise upgrades ✦⚓. We’re delighted that the professional and timely service helped you make your decision with confidence, enhancing what promises to be an even more special voyage. Wishing you a truly memorable sailing ahead 🛳️🌊.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

This is the fist time we have booked…

This is the fist time we have booked with
Cruise 2 and the experience with Jordan
was first class, he was friendly and kind and a joy to speak with. he was also very efficient and helpfull. Thank you so much Jordan. Kind regards Lynda & Stewart

23 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Lynda & Stewart,

Greetings from Cruise2!

We’re delighted that your very first booking with us has been such a positive experience ⚓. It’s wonderful to know our team made you feel welcomed, supported, and completely at ease, combining genuine warmth with efficient and knowledgeable service. We hope this marks the beginning of many memorable adventures with Cruise2 🛳️🌅.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

What a fabulous service I have received…

What a fabulous service I have received from the lovely team at Cruise2...
As cruise newbies, we were not sure how everything would work for a transatlantic trip..and there was no need to worry.
From the very first contact we had with Imran, who patiently and expertly took us through the process of booking a cabin on the QM2, to the hotel we wanted (which he magically offered us) to the best regional flight home, we felt supported.
This continued through to the very clear and prompt invoicing and documentation needed, to the phone call I had this afternoon with Kate who was lovely and courteous, and kindly and efficiently took me through the payment process to pay the balance.
Getting so excited for our trip now - thank you, all at Cruise2 for your fabulous customer service!

21 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Mel,

Greetings from Cruise2!

What a joy to receive such a glowing account of your experience 🛳️. We’re thrilled that, from your very first steps into the world of cruising, our team could provide the reassurance, expertise, and personal attention to make your QM2 adventure feel effortless. It’s wonderful to know how our team assisted you to make every stage—from your cabin and hotel arrangements to flights and final payment—feel seamless. We wish you an unforgettable transatlantic voyage filled with treasured memories 🌊🥂.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

GREAT SERVICE FROM KATE AND RECOMMEND…

GREAT SERVICE FROM KATE AND RECOMMEND CRUISE2.COM FOR ANY FUTURE CRUISES. JORDAN IS A REALLY FRIENDLY AND KNOWLEDGEABLE CONTACT

19 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Malcolm,

Greetings from Cruise2!

Your enthusiastic endorsement is a fantastic compliment to our team ⚓. We’re thrilled that our customer service team and sales team made such a positive impression through their friendly, knowledgeable, and attentive service. Knowing you would choose Cruise2 again for future voyages is a wonderful vote of confidence, and we look forward to helping chart your next adventure 🧭🌊.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Great service from Cruise2

Great service from Cruise2, first class organisation of the whole holiday

30 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Graham,

Greetings from Cruise2!

Your wonderful feedback is truly appreciated. We’re delighted to know our team delivered first-class organisation throughout your holiday, carefully bringing every element together to create a smooth and memorable travel experience. We hope your journey is filled with unforgettable moments from start to finish 🛳️🌍⚓.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

We requested a change to our train…

We requested a change to our train journey. The change was amended promptly and efficiently.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Kathleen,

Greetings from Cruise2!

It’s wonderful to know your rail arrangements were amended with such speed and efficiency 🚆. We truly appreciate your kind feedback and are pleased our team could make the change effortlessly, keeping your wider holiday plans running smoothly and seamlessly.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Kate is a star and gets things done…

Kate is a star and gets things done when you ask in a timely manner, highly recommended company with attentive staff......much appreciated

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear John,

Greetings from Cruise2!

We’re truly touched by your wonderful feedback. It’s fantastic to know our team delivered such attentive and dependable support, turning your requests into swift solutions and leaving you with complete confidence in our service. Your recommendation is sincerely valued and greatly appreciated 🧭💫.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Emma was extremely efficient

Emma was extremely helpful and efficient. She resolved our issues very quickly.

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear John,

Greetings from Cruise2!

We’re delighted to receive such gracious feedback ◈🛳️. It’s especially rewarding to know our team handled your concerns with speed, efficiency, and genuine attentiveness, ensuring everything was resolved smoothly and leaving you free to look forward to your journey with confidence 🌊🧳.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Booking a Princess Cruise with Cruise2

We successfully made a booking with Cruise2 for an 11 day Cruise with Princess Cruises. It was for our first ever cruise and the agent Paul answered all our questions and especially helped us to narrow down the most ideal cabin style and position for our requirements. The level of service we received through the booking process was excellent and we feel we now have a wonderful, value for money cruise to look forward to in 2028.

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Paul and Maureen,

Greetings from Cruise2!

What a wonderful way to begin your first cruising adventure! ⚓🌊 We’re delighted our team could guide you through every consideration, helping you select a cabin perfectly suited to your preferences while ensuring excellent value along the way. May the anticipation build beautifully as you look forward to your spectacular 2028 voyage 🛳️✨.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Superb Company, excellent staff..

This is the second long haul holiday I have booked with Cruise2.. They are a superb company to deal with, and Lisa went above and beyond to ensure all our requirements were met with our chosen holiday, I would highly recommend them..

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Flossy

Greetings from Cruise2!

We’re deeply honoured by your continued confidence in Cruise2 and your wonderful feedback ❖🌏. Knowing this is your second long-haul adventure with us makes your recommendation even more meaningful, and we’re delighted our team could go the extra mile to tailor every detail around your wishes. Here’s to another exceptional journey filled with remarkable experiences 🛫🏝️🛳️.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Kevin has been very helpful, courteous and reassuring.

Kevin has been very helpful and courteous throughout. We had concerns about our flights which he took seriously and has now changed our flights to give us peace of mind. We also had problems paying our balance from our banking app and luckily it was Kevin who took our call to customer services and sorted the payment out with us over the phone. He has been very reassuring and nothing is too much trouble when we need help. I commend him to his manager at Cruise2.com

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Gill,

Greetings from Cruise2!

Your heartfelt feedback is immensely valued ❖🧭. We’re especially pleased that our team could address your flight concerns with care and help resolve your payment difficulty, providing the reassurance and peace of mind you deserve. Knowing you felt supported at every turn is a wonderful compliment to our service 🤝✈️.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Always use cruise2 their service is…great service again

Always use cruise2 their service is excellent. This time we dealt with Jordan who was more than helpful. Class service

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Scott,

Greetings from Cruise2!

It’s a privilege to have earned your continued trust and receive such wonderful feedback ◇⚓. We’re delighted our team could once again deliver the attentive, effortless service you’ve come to expect, and your kind recognition of the experience truly means a great deal to us. Here’s to many more memorable voyages together 🛳️🌅.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service from Paul at Cruise2; knowledgeable, informative and highly professional. He was able to helpfully answer all my questions and queries. Very happy with things so far.

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Paul,

Greetings from Cruise2!

We’re delighted to receive such a wonderful endorsement of our service ❖🛳️. It’s especially gratifying to know our team combined expertise, clarity, and professionalism to give you confidence in every aspect of your holiday planning. We’re pleased everything is progressing so positively and look forward to supporting you throughout the journey ahead 🌊🧭.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

We were very pleased with the service….

We were very pleased with the service provided by Imran who was very polite, helpful and kno

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Philip,

Greetings from Cruise2!

Your kind words are sincerely appreciated ◇⚓. We’re delighted that our team provided such courteous, knowledgeable, and attentive service, giving you confidence and reassurance throughout your holiday arrangements. We’re honoured to be part of your travel plans and look forward to making the journey ahead truly memorable 🛳️🌅.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Cruise 2 Services

Quick to reply to questions and requests. Quickly solved potential problem. Paperwork provided in a timely manner.

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear William,

Greetings from Cruise2!

We’re sincerely appreciative of your thoughtful feedback 🧳. It’s reassuring to know our team responded with speed and precision, resolving potential concerns while ensuring your documentation was delivered promptly and efficiently. Your confidence in our service is greatly valued as you prepare for your journey 🚢✈️.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Kevin, Superstar

Kevin, sorted out our twin bedroom need in our hotels which no other person was able to do. He not only sent the link to book ourselves on the outbound and inbound flights, he booked us on and sent the tickets. Fantastic service Kevin thank you so much

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Rosemary,

Greetings from Cruise2!

What a wonderful tribute to our team’s dedication🛎️. We’re thrilled that we could personally oversee those important arrangements, from securing the twin-room requirements to ensuring your flights were booked and ticketed without any added hassle. It’s fantastic to know that our service brought you such reassurance—your appreciation means a great deal to us ✈️⚓.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Difficulty resolved

I was having difficulty with my Lake garda cruise and I phoned Ashley who made the necessary amendments to my cruise itinerary and phoned me to advise me that this was being done

10 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Andrew,

Greetings from Cruise2!

We’re delighted to know your Lake Garda arrangements were brought back on course with such care and efficiency ❖🚢. Our team was pleased to make the necessary itinerary adjustments and keep you personally informed throughout, ensuring everything was handled smoothly and leaving you free to look forward to your holiday with peace of mind 🌊🗺️.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Kevin is amazing

Kevin is amazing. Efficient, patient and went the extra mile to sort our flight seats. Highly recommended. Caring and a brilliant representative of the company he works for. Thank you Kevin

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Janice,

Greetings from Cruise2!

Your heartfelt appreciation is a wonderful compliment to our team ❖✈️. We’re delighted that we could go the extra mile to arrange your flight seating with patience, care, and attention, turning a potentially frustrating detail into a smooth and reassuring experience. Your recommendation is genuinely treasured 🌍🧳.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

First class service

I have nothing but praise for the booking process i experienced with Cruise2.com
More importantly i dealt with Kevin as a "Wecare Specialist" when amendments needed to be made to my booking for my own personal reasons .
He dealt with this efficiently and with compassion and this is unusual nowadays.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Geraldine,

Greetings from Cruise2!

Your heartfelt praise is genuinely treasured ✧⚓. We’re especially pleased to know our team handled your amendments with both efficiency and compassion, recognising that thoughtful service matters just as much as getting the details right. It’s a privilege to know you felt genuinely cared for throughout your experience with Cruise2 🌊🤍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Paul was extremely helpful in putting…

Paul was extremely helpful in putting together a package that suited us.
Consistently friendly, cheerful and most importantly knowledgeable. Thank you Paul. I’ll deal with you directly next time I book

5 augustus 2026
Review zonder uitnodiging
Logo Cruise2.com

Antwoord van Cruise2.com

Dear Angela,

Greetings from Cruise2!

It’s a genuine pleasure to receive such generous recognition ✦🗺️. We’re delighted our team could thoughtfully shape a package around your wishes, combining warmth, expertise, and meticulous attention to detail. Your intention to return to Cruise2 for your next adventure is the highest compliment we could hope for 🌅🛳️.

Warm Regards,
Team Cruise2

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