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Cruise2.com Reviews 

1.927
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I found that part of my itinerary for our upcoming holiday did not fit in with a special trip we had arranged. I contacted Kate and she has now managed to change our arrangements to fit in perfectly w... Toon meer

Beoordeeld met 5 van de 5 sterren

Contacted Cruise 2 this afternoon to discuss a few final things I have been worrying about regarding our up coming holiday and cruise trip. I have problems with my mobility and was concerned about... Toon meer

Beoordeeld met 5 van de 5 sterren

Just returned from a 7 day cruise out of New York up to to St John’s and Halifax in Canada then Boston, Portland and Newport in America before returning to New York. We travelled on the Norwegian Esc... Toon meer

Beoordeeld met 5 van de 5 sterren

Cruise 2 are a fantastic Company to use when booking your Holiday.Betul who is a Senior Cruise Specialist has been so patient and given me so many different choices of flight and hotel options. Betu... Toon meer

Bedrijfsgegevens

  1. Cruiseorganisator
  2. ook in
  3. Cruisemaatschappij
  4. Cruisereisbureau
  5. Cruiseterminal
  6. Reisbureau
  7. Reiszoekmachine

Over Cruise2.com

Geschreven door het bedrijf

Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014

Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.

We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.

Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.

Popular Cruise Holidays We Offer

🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks

Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.

Why Book Your Cruise With Cruise2.com?

✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises

As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.

Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.

Customer Reviews

Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.

⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.

📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com

Best Cruise Deals at best Prices and Great Service

Geschreven door het bedrijf

We are committed to our customers

Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."

Expertise you can trust

The "Trust-First" Approach Expertly Guided. UK-Based. 5-Star Service. We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step. The Professional Approach Premium UK Support & Sales Expertise Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client. The Short & Sharp (Best for Mobile) UK-Based Excellence Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.

Contactgegevens

Promotion box for Cruise2.com

The Cruise2 Concierge Collection

Exclusive Deals on your bucket list cruises

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(1.927)

241 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Paul was extremely helpful in putting…

Paul was extremely helpful in putting together a package that suited us.
Consistently friendly, cheerful and most importantly knowledgeable. Thank you Paul. I’ll deal with you directly next time I book

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Angela,

Greetings from Cruise2!

It’s a genuine pleasure to receive such generous recognition ✦🗺️. We’re delighted our team could thoughtfully shape a package around your wishes, combining warmth, expertise, and meticulous attention to detail. Your intention to return to Cruise2 for your next adventure is the highest compliment we could hope for 🌅🛳️.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Lisa from cruise 2 was a great help in…

Lisa from cruise 2 was a great help in explaining about the cruise we wished to go on.

She explained everything and answered our questions very professionally.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Marilyn

Greetings from Cruise2!

We’re delighted to receive your kind feedback ❖🧭. It’s wonderful to know our team could bring clarity to your cruise plans, patiently answering your questions and providing the knowledgeable guidance needed to make your choice with confidence. We hope the voyage ahead is everything you imagined and more 🌊🛳️.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Australia tour and cruise

Lisa made everything so easy. Extremely helpful and informative, everything was explained in detail.This is our first time booking with Cruise2 but if everything is as satisfactory as Lisa we will definitely book again.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Patricia,

Greetings from Cruise2!

Your generous 5⭐ endorsement is a wonderful compliment ◇🌏. We’re delighted that our team could make your Australia tour and cruise feel effortless, providing thoughtful guidance and clarity at every stage. We’re honoured to have earned your confidence on your first Cruise2 booking and hope this is the beginning of many more remarkable journeys together 🦘🛳️✨.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Ultimate professional Lisa

From the first time we spoke to Lisa we felt totally confident in her knowledge,advise and patience with us. She rang us back when we agreed,never felt pressured and answered every question we asked,especially as we are not regular cruise customers.Now really excited and looking forward to our trip

2 augustus 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Jane,

Greetings from Cruise2!

Nothing brings us greater pleasure than knowing our team has transformed the planning of your dream holiday into an experience as memorable as the journey itself ⭐⭐⭐⭐⭐. Thank you for placing your trust in Cruise2—we're honoured to be part of such a special adventure and look forward to welcoming you back for many more remarkable escapes. ✨🚢🌴

Warm Regards,
Team Cruise2

Beoordeeld met 4 van de 5 sterren

Kevin

Kevin, was the name he gave. He was promp, he organised for us to have our chosen room without any hassle. Thats what is expected from good customer service.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Hello There,

Greetings from Cruise2!

Receiving your fantastic compliment is a genuine pleasure. Our team takes great pride in delivering prompt solutions and thoughtful service, ensuring every aspect of your holiday planning feels effortless and reassuring 🚢✨.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Going on a holiday of a lifetime in…

Going on a holiday of a lifetime in November.
Lots to organise and with everything going on in the world I just wanted some updates to give me peace of mind. Kate has been amazing - so helpful and patient with my emails and replying promptly. I am sure there will be more over the next few months but so far the service has been good.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear LD,

Greetings from Cruise2!

Your Glowing 5 stars review is sincerely appreciated. We're delighted our team could provide the reassurance, prompt communication, and attentive support you needed, allowing you to look ahead to your once-in-a-lifetime adventure with confidence and excitement 🌍✈️✨.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Excellent Service

Paul was terrific in dealing with our booking. He was very friendly and knowledgeable about the holiday we had chosen. He worked above and beyond to answer our enquiries, and to meet our needs to extend our holiday, especially searching for the best hotel for us in Vancouver. An excellent communicator, and a very pleasant person to talk with. You are a credit to your company Paul.

26 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear David,

Greetings from Cruise2!

Your amazing 5⭐ review is received with heartfelt appreciation. We’re delighted our team could go above and beyond to curate every element of your holiday, from extending your itinerary to selecting the perfect Vancouver stay, ensuring an experience defined by expertise, care, and impeccable attention to detail 🌎🏨🛳️.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

I had to contact Cruise2 with a query…

I had to contact Cruise2 with a query on my flights, I spoke with Emma who was able to answer my query within minutes and my problem was solved, so excellent service

22 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Paul,

Greetings from Cruise2!

Your gracious 5 stars review is sincerely appreciated. We're delighted our team could resolve your flight enquiry within moments, transforming a concern into complete peace of mind and ensuring your holiday preparations remain effortless from beginning to end ✈️✨.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Paul our travel and cruise specialist…

Paul our travel and cruise specialist was absolutely incredible, from start to finish he was warm, friendly and very knowledgeable answering all my questions asked about our trip of a lifetime ! Paul has been very thorough adding extra nights to our holiday, talking me through our holiday from start to finish. The hotels booked for our stays are also fantastic I couldn't of wished for anything more right in the heart of the three states we are staying in. I cannot recommend this company and Paul (of course) enough for the impeccable service and also price which again was amazing!!! Thanks Paul & Cruise2, ill be back next year for our next adventure :)

13 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Gaynor,

Greetings from Cruise2!

Your extraordinary 5⭐ review is a true delight to receive. We’re thrilled our team could curate a beautifully personalised itinerary, blending expert guidance, exceptional value, and carefully selected hotels to create your trip of a lifetime ✨🌎🛳️. We look forward to welcoming you back and planning yet another unforgettable adventure next year!

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Ashley understood my query with my holiday

Ashley understood my query with my holiday booking. She took it upon herself to resolve the issue. This was done promptly and informed me at each step until it was resolved satisfactorily.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Ron,

Greetings from Cruise2!

Receiving your splendid 5 stars review is truly appreciated. We're delighted our customer service team could take ownership of your query, keep you informed throughout, and deliver a swift resolution, ensuring your holiday plans remain smooth and worry-free ✨🌍🤝.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Helpful customer service

Ashley dealt with my issue efficiently and promptly.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Bill,

Greetings from Cruise2!

We are honoured to receive your exceptional 5⭐ review. Knowing our customer service team could resolve your query with efficiency, professionalism, and genuine care is incredibly rewarding, and we're delighted to have made your experience effortless from start to finish ✨💼🚢.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Spoke to Ashley regarding a problem…

Spoke to Ashley regarding a problem regarding check in to the cruise line. She was very efficient and sorted the problem very quickly. Lovely person who I could clearly understand and I would rate her a 10. Thanks very very much it's now all sorted and I can enjoy the build up to the holiday without any worries. Thanks again Ashley

13 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Karen,

Greetings from Cruise2!

Your heartfelt 5⭐ review means so much to us. We're delighted our customer service team could resolve your check-in query swiftly, allowing you to look forward to your holiday with complete peace of mind and excitement—exactly how every journey should begin ✨🛳️🌴.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

We picked Cruise2 because we were…

We picked Cruise2 because we were looking for a cruise and stay holiday with train journeys. Our call was immediately picked up by Jordan who was brilliant. He gave us advice on flights and hotels and secured us a cabin on the cruise ship. Jordan was informative and professional from start to finish. We will not hesitate to use Cruise2 in the future.

12 juli 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Janice,

Greetings from Cruise2!

Your exceptional 5⭐ recommendation is genuinely treasured. We’re delighted our team could transform your vision into a beautifully curated cruise, stay, and rail adventure, offering expert guidance every step of the way to ensure your journey begins with complete confidence and excitement 🚆🛳️🌍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Great experience

We received a great experience when booking with Cruise2.
Ashley our representative was excellent.
We had all the information that was needed for a great holiday package.
Would definitely recommend.

30 juni 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Dave,

Greetings from Cruise2!

Thank you for your kind words and fantastic 5-star review! We're delighted our team could provide all the guidance needed to make your holiday planning smooth and memorable. We look forward to welcoming you back for many more extraordinary adventures! 🚢🌟

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Cruise to Japan

Hi,

I would like to express my sincere thanks to your team with a special mention to Kevin for the way they dealt with my concerns about flying into Abu Dhabi because of the conflict in the region.

They addressed all of my concerns with exceptional professionalism and replied to my emails within 24 hours, which gave me great reassurance and confidence.

The holiday itself was excellent.

All of the joining instructions were clear, easy to read, and straightforward to understand.

Every airport transfer, pickup, and excursion was extremely well organised and ran smoothly.

Thank you for making everything so easy, which helped make the holiday such an enjoyable experience. Again Kevin gave excellent service and support throughout.

3 juni 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear JT,

Greetings from Cruise2!

Thank you for your generous 5-star review! We're delighted our customer service team could turn your concerns into confidence through dedicated support and exceptional care. It was our privilege to be part of your memorable Japan adventure

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Ashley was very informative

Ashley was very informative, resolved my enquiry swiftly and efficiently.

30 juni 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear George,

Greetings from Cruise2!

Thank you for your lovely feedback! We're thrilled our team delivered prompt, informative, and efficient service to make your experience seamless. We look forward to assisting you again soon! 🌍🛳️

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Great customer service

What a great company, fantastic customer service from Kate who replied to my query by email immediately, fastest response ever
Thank you

27 juni 2026
Review zonder uitnodiging
Logo Cruise2.com

Antwoord van Cruise2.com

Dear Karen,

Greetings from Cruise2!

Thank you for your truly heartwarming review! We're overjoyed that our customer service team transformed your enquiry into such a seamless and reassuring experience. Your confidence in Cruise2 is a privilege we deeply value. 💫

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Outstanding service - thank you Jordan

Jordan could not have been more helpful, well-informed or pleasant.

Called to discuss a possible South America cruise and Jordan dealt with all queries efficiently and gave me lots of options. He summarised the details before proceeding with the booking. He said that it would take a couple of days for all the elements to be finalised and the full confirmation. As there was a slight delay with the flight reservations, Jordan even called on his day off to keep me informed.

Outstanding customer service

24 juni 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Andy,

Greetings from Cruise2!

Thank you ever so much for your exceptional 5-star review! We're delighted our team could provide such attentive guidance and unwavering support throughout your South America booking. Creating seamless experiences with genuine care is the hallmark of the Cruise2 journey. ✨

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Cruise booking

We booked a cruise then had some questions. We contacted Cruise2.com and Lana kindly answered some of our questions and said she would get back to us with a couple of things she wasnt sure of. She did get back to us in a couple of days and all our questions were then answered. Thank youy

21 juni 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Rosie,

Greetings from Cruise2!

Your generous 5⭐ endorsement is genuinely appreciated. Knowing our team could offer reassurance, expert guidance, and dedicated follow-through throughout your booking journey is the greatest reward, and we're honoured to be part of your upcoming adventure 🌍✈️.

Warm Regards,
Team Cruise2

Beoordeeld met 4 van de 5 sterren

Emma was v helpful and provided all the…

Emma was v helpful and provided all the details I required. She also responded within the timeframe.
I'm sure I will have more questions about this trip, lets hope I connect with her again.

23 juni 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Keith,

Greetings from Cruise2!

Thank you for your lovely 5-star review! Knowing our team delivered prompt, informative, and thoughtful assistance is incredibly rewarding. We can't wait to support you as your exciting adventure draws closer. 🛳️

Warm Regards,
Team Cruise2

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