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Cruise2.com Reviews 

1.927
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I found that part of my itinerary for our upcoming holiday did not fit in with a special trip we had arranged. I contacted Kate and she has now managed to change our arrangements to fit in perfectly w... Toon meer

Beoordeeld met 5 van de 5 sterren

Contacted Cruise 2 this afternoon to discuss a few final things I have been worrying about regarding our up coming holiday and cruise trip. I have problems with my mobility and was concerned about... Toon meer

Beoordeeld met 5 van de 5 sterren

Just returned from a 7 day cruise out of New York up to to St John’s and Halifax in Canada then Boston, Portland and Newport in America before returning to New York. We travelled on the Norwegian Esc... Toon meer

Beoordeeld met 5 van de 5 sterren

Cruise 2 are a fantastic Company to use when booking your Holiday.Betul who is a Senior Cruise Specialist has been so patient and given me so many different choices of flight and hotel options. Betu... Toon meer

Bedrijfsgegevens

  1. Cruiseorganisator
  2. ook in
  3. Cruisemaatschappij
  4. Cruisereisbureau
  5. Cruiseterminal
  6. Reisbureau
  7. Reiszoekmachine

Over Cruise2.com

Geschreven door het bedrijf

Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014

Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.

We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.

Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.

Popular Cruise Holidays We Offer

🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks

Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.

Why Book Your Cruise With Cruise2.com?

✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises

As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.

Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.

Customer Reviews

Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.

⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.

📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com

Best Cruise Deals at best Prices and Great Service

Geschreven door het bedrijf

We are committed to our customers

Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."

Expertise you can trust

The "Trust-First" Approach Expertly Guided. UK-Based. 5-Star Service. We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step. The Professional Approach Premium UK Support & Sales Expertise Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client. The Short & Sharp (Best for Mobile) UK-Based Excellence Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.

Contactgegevens

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The Cruise2 Concierge Collection

Exclusive Deals on your bucket list cruises

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(1.927)

241 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very helpful changing flights

My friend and I decided not to risk stopping at Dohar en route to Australia and really appreciate the effort Paul put in to find us the overnight flight connections that allow us to have a couple of days in Singapore instead, without getting too expensive. Really nice bloke who wanted to get it right for us.

20 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear L Jones,

Greetings from Cruise2!

Thank you for your wonderfully thoughtful feedback ✨ We’re delighted that our team could carefully refine your travel arrangements, securing more comfortable overnight connections and the added pleasure of time in Singapore, all whilst keeping everything beautifully balanced and cost-effective 🌏✈️🍸 Providing personalised service with genuine care and attention to detail is something we take immense pride in.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Great service

Great service

17 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Barry,

Greetings from Cruise2!

We are truly honoured by your gracious appreciation ✨ Delivering refined customer care, seamless service, and meticulously curated travel experiences lies at the very core of the Cruise2 philosophy 🌍🛳️ Your kind words are immensely valued and serve as a wonderful reminder of the excellence we continually strive to provide.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Amazing customer service!!

Sam has been amazing requested an upgrade to a balcony in Alaska cruise he really went above and beyond to secure this for us. Go in two days very happy customer would highly recommend booking with Cruise2. Thank you Sam you have made my big birthday holiday special now !!

15 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Julie,

Greetings from Cruise2!

Thank you for your truly glowing feedback ✨ We’re absolutely thrilled that our team could go above and beyond to secure your balcony upgrade, adding an extra touch of magic to your upcoming Alaska birthday cruise 🏔️🛳️🎉 Knowing we’ve helped make such a special celebration even more memorable means the world to us, and we wish you an extraordinary voyage filled with unforgettable moments.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Japan

Had some queries on the cruise part of the trip, these were looked into by Ashley, who rang me back with the information. She also forwarded my travel documents to me which I downloaded. she was very efficient and helpful. as was Zak with our initial booking.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Mick

Greetings from Cruise2!

Thank you for your wonderful feedback ✨ We’re delighted to hear that our team provided such attentive and efficient assistance throughout both your booking and pre-travel preparations for your Japan adventure 🌸🛳️ From promptly clarifying your cruise queries to ensuring your travel documents were seamlessly delivered, it’s our pleasure to make every stage of your journey feel smooth, reassuring, and effortlessly organised.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Its good to speak to a real person and…

Its good to speak to a real person and not AI. Betul was knowledgable and very helpful and made our booking easy and friendly. Many thanks.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Garry,

Greetings from Cruise2!

Thank you for your delightful feedback ✨ We’re so pleased to hear that our team provided the personal, knowledgeable, and reassuring service that made your booking experience both effortless and enjoyable 🌍📞🛳️ We truly believe that genuine human connection, paired with expert guidance, creates the finest travel experiences.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Ashley solved my issue very efficiently.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Martin,

Greetings from Cruise2!

Thank you for your valued feedback ✨ We’re delighted to know that our team resolved your concern with such efficiency and professionalism, ensuring a smooth and hassle-free experience 🌍✈️ Providing prompt and dependable support is always our utmost priority.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

We had a query about our booking

We had a query about our booking. Kate responded very promptly. Was very helpful

11 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Mark,

Greetings from Cruise2!

Thank you for your kind feedback ✨ We’re delighted to hear that our team provided such prompt and attentive assistance in resolving your booking query 🌍📞 Delivering swift, courteous, and reassuring support is something we take great pride in, and your appreciation is truly valued.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Too helpful for words

I dealt with 2 staff members during my booking process. Zack initially and then Kate after I had the paperwork. They couldn't have been more helpful.
Zak was great and creating the perfect holiday after I explained the experience I was looking for, even coming up with additional ideas. He didn't even blink when right at the last minute I asked him to add an additional person, but came up with a perfect solution.
After receiving the paperwork (although this didn't go 100% smoothly), Kate was great at answering all my queries and finding the perfect solution to my concerns.
I only hope the actual holiday is as customer focused.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Suzy,

Greetings from Cruise2!

We are truly honoured by your generous feedback ✨ It’s wonderful to hear that our team provided such attentive and solution-focused support throughout every stage of your booking, transforming even last-minute changes into a seamless experience 🌍✈️🛳️ Creating tailor-made holidays with genuine care and dedication is exactly what we strive for, and we’re delighted to have been part of planning your upcoming adventure.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Excellent service

Sam was brilliant as he sorted out a problem with my check in and boarding pass, needed for today!

8 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear David,

Greetings from Cruise2!

What an absolute pleasure to receive your glowing commendation ✨ We’re delighted that our team could swiftly resolve your check-in and boarding pass concern, ensuring your travels began with ease and complete peace of mind 🛫🌍 Delivering refined, dependable service exactly when it matters most is what we pride ourselves on.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Betul was great!

Betul was great!! we are a group so a lot of back and forth with changes but Betul dealt with everything very smoothly, highly recommend her.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Bill,

Greetings from Cruise2!

Thank you for your gracious feedback ✨ We’re absolutely delighted to hear that our team handled all the arrangements for your group booking with such seamless efficiency and care, ensuring every change was managed effortlessly and professionally 🌍✈️🚢

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Ashley answered and resolved my queries…

Ashley answered and resolved my queries quickly and efficiently. Excellent service ☺️

5 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Linda,

Greetings from Cruise2!

Thank you for your splendid feedback ✨ We are truly delighted that our team delivered swift, seamless, and impeccably professional assistance, ensuring your journey with Cruise2 began with the exceptional standard of service we pride ourselves on 🌍✈️🚢

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

I needed some last minute changes made…

I needed some last minute changes made to transfer times.
Cruise2 sorted it quickley for me with no hassle.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Martin,

Greetings from Cruise2!

We are truly appreciative of your wonderful 5⭐ feedback ✦✧. It’s a pleasure to know our team could handle your last-minute transfer amendments swiftly and seamlessly, ensuring everything was adjusted smoothly and without inconvenience 🚘🌍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Kate was amazing thank you

Kate was amazing thank you. I’ve just fractured my foot and I’m travelling in less than a week. Kate has sorted out assisted travel at each airport with clear directions of what I need to do. This is so reassuring. Excellent speedy service. I’d give more stars 🌟

30 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Anne,

Greetings from Cruise2!

Your generous 5⭐ feedback is deeply appreciated ✦✵. We’re delighted our team could act swiftly and thoughtfully to arrange your assisted travel, ensuring everything is clearly organised and reassuring ahead of your upcoming trip ✈️🌐.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Zac was so easy to deal with and gave…

Zac was so easy to deal with and gave me all my options very clearly. We dealt with Zac last year and had a fabulous cruise. He definitely needs a pay rise.
He went out of his way last year to help us get the right room for us on the ship etc nothing was too much trouble.

25 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Hannah,

Greetings from Cruise2!

We are truly appreciative of your wonderful 5⭐ review ✺✧. It’s a pleasure to know our team provided such clear guidance and attentive support, ensuring every detail—from selecting the perfect cabin to outlining all options—was handled with care and ease ⛴️🌍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Well organised and thorough

We spoke to Paul who guided us through the process, confirming all the details before finalising our booking. He called us at the time we had arranged and advised us that the flight confirmations would not be available for a few weeks yet. Very thorough.

29 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Mary,

Greetings from Cruise2!

We are truly appreciative of your refined 5⭐ feedback ✹✧. It’s a pleasure to know our team delivered such a structured and attentive booking experience—guiding you with precision, honouring your time, and ensuring every detail was clearly set with complete transparency ✈️🧭.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Request for hotel vouchers

Called Cruise2 to request hotel vouchers for an upcoming trip. Emma dealt with the request quickly and efficiently.

29 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear JSS,

Greetings from Cruise2!

We sincerely appreciate your valued 5⭐ feedback ✦✺. It’s wonderful to know our team handled your request with such promptness and efficiency, ensuring your hotel arrangements were delivered smoothly and without delay 🏨✉️.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Imran was fantastic and easy to deal…

Imran was fantastic and easy to deal with and he went above and beyond to sort my cruise requirements to suit me and make things easy for me. He also kept contact and never made false promises or claims but always delivered amazing customer service. Definitely booking all my future cruises with him 👌

29 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Nutan,

Greetings from Cruise2!

We are truly honoured by your remarkable 5⭐ feedback ✧✹. It’s immensely rewarding to know our team delivered.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

extremely helpful agent

Paul was extremely helpful, going the extra mile to get our cruise just right.

26 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear William,

Greetings from Cruise2!

We are truly appreciative of your superb 5⭐ feedback ✧✹. It’s a pleasure to know our team went the extra mile with such care and dedication, ensuring every detail of your cruise was perfectly aligned to your expectations ⚓🌍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Very satisfied

My query regarding my cruise was dealt with very professionally by Emma. She listened to my issue and promised to look into it. I was delighted when it was resolved within the hour. Great service and I would definitely recommend booking with Cruise 2.

21 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear MT,

Greetings from Cruise2!

We are truly honoured by your exceptional 5⭐ review ✧✺. It’s immensely gratifying to know our team handled your query with such professionalism and care, resolving matters swiftly while ensuring you felt heard and supported throughout the process ⛵🌍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Kate was very helpful and speedy with…

Kate was very helpful and speedy with my enquiry and give me the documents I required immediately. Very impressed

21 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Jane,

Greetings from Cruise2!

We are truly appreciative of your impressive 5⭐ review ✧⟡. It’s delightful to know our team responded with such promptness and efficiency, ensuring your documents were delivered without delay and your experience remained smooth and reassuring ✈️📄.

Warm Regards,
Team Cruise2

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