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Cruise2.com Reviews 

1.927
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I found that part of my itinerary for our upcoming holiday did not fit in with a special trip we had arranged. I contacted Kate and she has now managed to change our arrangements to fit in perfectly w... Toon meer

Beoordeeld met 5 van de 5 sterren

Contacted Cruise 2 this afternoon to discuss a few final things I have been worrying about regarding our up coming holiday and cruise trip. I have problems with my mobility and was concerned about... Toon meer

Beoordeeld met 5 van de 5 sterren

Just returned from a 7 day cruise out of New York up to to St John’s and Halifax in Canada then Boston, Portland and Newport in America before returning to New York. We travelled on the Norwegian Esc... Toon meer

Beoordeeld met 5 van de 5 sterren

Cruise 2 are a fantastic Company to use when booking your Holiday.Betul who is a Senior Cruise Specialist has been so patient and given me so many different choices of flight and hotel options. Betu... Toon meer

Bedrijfsgegevens

  1. Cruiseorganisator
  2. ook in
  3. Cruisemaatschappij
  4. Cruisereisbureau
  5. Cruiseterminal
  6. Reisbureau
  7. Reiszoekmachine

Over Cruise2.com

Geschreven door het bedrijf

Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014

Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.

We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.

Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.

Popular Cruise Holidays We Offer

🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks

Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.

Why Book Your Cruise With Cruise2.com?

✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises

As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.

Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.

Customer Reviews

Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.

⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.

📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com

Best Cruise Deals at best Prices and Great Service

Geschreven door het bedrijf

We are committed to our customers

Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."

Expertise you can trust

The "Trust-First" Approach Expertly Guided. UK-Based. 5-Star Service. We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step. The Professional Approach Premium UK Support & Sales Expertise Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client. The Short & Sharp (Best for Mobile) UK-Based Excellence Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.

Contactgegevens

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The Cruise2 Concierge Collection

Exclusive Deals on your bucket list cruises

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(1.927)

242 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great all round customer service.

From the initial booking with Claudio to the final documents query with Kate, the service has been fantastic. From answers to our queries, to the speed in which we have had responses went above and beyond for customer service. Massive thank you to all concerned with our upcoming holiday.

20 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Stephanie,

Greetings from Cruise2!

Your exceptional 5⭐ review is sincerely appreciated ✦✧. It’s a genuine pleasure to know our team delivered such a cohesive and elevated experience—from your initial booking through to your final documentation—ensuring every interaction was swift, attentive, and effortlessly reassuring as you prepare for your upcoming journey ⛵🌐.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Excellent service.

Paul was totally committed to finding us a suitable cabin. Not an easy task with a last minute booking. He was pleasant to work with and never gave the impression that we took a long time getting everything right.

9 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Stanley,

Greetings from Cruise2!

We truly appreciate your valued feedback ✧⟡. It’s wonderful to hear our team showed such dedication and patience in securing the right cabin for your last-minute booking, ensuring the experience remained smooth, considered, and entirely at your pace ⛵✨.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Phoning Was So Easy

Ashley was very helpful answering all our questions about our imminent cruise and more. Thank you

20 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Mr. Gilders,

Greetings from Cruise2!

We are truly appreciative of your kind 5⭐ feedback ✧✦. It’s a pleasure to know our team made your call effortless and provided clear, attentive guidance for your upcoming cruise, ensuring everything feels perfectly in place ahead of your journey ⛵🌍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

I needed to ask about my husbands needs…

I needed to ask about my husbands needs for his difficulty in walking and Lana wad very efficient in sorting matters for me thankyou Lana.

10 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Maureen,

Greetings from Cruise2!

We are truly grateful for your thoughtful 5⭐ review ✧✦. It’s heartening to know our team provided such attentive and efficient support in addressing your husband’s needs, ensuring your journey is both comfortable and well-prepared 🚢🌍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Thank you Ashley for helping us sort…

Thank you Ashley for helping us sort out the problems with booking out flight seats. Glad you got it sorted for us.

15 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Dee,

Greetings from Cruise2!

We are truly grateful for your gracious 5⭐ review ✧✦. It’s wonderful to know our team was able to resolve your flight seating query swiftly and smoothly, ensuring your travel plans continue with ease and reassurance ✈️🌍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Just booked with Imran

Just booked with Imran, who was very accommodating and helpful with our many request and requirements. Would highly recommend Imran. We would definitely book again, great competitive pricing and excellent itineraries.

6 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Julie,

Greetings from Cruise2!

We are truly honoured by your exceptional 5✧✦ review . It brings us immense pleasure to know our team curated your journey with such care and finesse, delivering a beautifully tailored itinerary paired with outstanding value and seamless planning ⛵🌍.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Paul dealt with our booking to Niagara…

Paul dealt with our booking to Niagara Falls New York Boston and 7 day cruise. He was brilliant. Professional polite knowledgable and helpful.Thank you Paul . Ray Scales

13 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Raymond,

Greetings from Cruise2!

Thank you ever so much for your splendid 5⭐ review! We’re delighted our team could provide such professional, knowledgeable, and attentive service in crafting your Niagara, New York, Boston and cruise adventure ✨🛳️.

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

used Cruise2 before and will do so again.

Great service on chat solved the issue quickly and professionally (Lana )
Have used Cruise2 before and will do so again

11 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Alan,

Greetings from Cruise!

Thank you for your exquisite feedback! We’re delighted to hear that our team provided such attentive guidance and crafted a journey perfectly suited to your preferences. It’s truly wonderful to know your booking experience with Cruise2 was seamless and fulfilling — we can’t wait to assist you again on your next elegant voyage!

Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Sam was courteous & very helpful

10 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Stewart,

Greetings from Cruise2!

Thank you for your kind words and 5⭐ review! We’re delighted our team provided such courteous and attentive support throughout your experience. It’s always our pleasure to assist and ensure everything is handled with care and professionalism ✨🛳️.

Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

With thanks

On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year.
Paul was more than helpful taking time and getting it right as this is a special occasion for us as it is my 80th birthday and our 60 years married so once again thanks Paul for making the booking process so easy and we both are looking forward to the trip.🥰
Kind regards
Gerry and Elizabeth Birt

8 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear William,

Greetings from Cruise2!

We are truly honoured to be part of such an extraordinary and meaningful celebration — your 80th birthday and remarkable 60 years of marriage — and delighted to know your journey to Japan has been arranged with such care and attention 🎂💎
Your kind words mean a great deal to us, and we wish you a truly unforgettable and joyous adventure filled with cherished memories ✨🗾

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Ashley listened to my needs and…

Ashley listened to my needs and consequently resolved the issues. She was polite professional and courteous. Thank you Ashley.

9 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Aswin,

Greetings from Cruise2!

We are truly delighted to hear that your needs were understood and addressed with such professionalism, courtesy, and attentive care, resulting in a smooth and reassuring resolution 🎧🤍

Your kind appreciation is sincerely valued, and we look forward to assisting you again with the same level of excellence ✨🧾

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Booking experience

Paul was patient with addressing all my questions and helped me be very happy to confirm the booking

9 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Margaret,

Greetings from Cruise2!

We are truly delighted to hear that your booking experience was guided with such patience and clarity, allowing you to proceed with complete confidence and satisfaction 🧭😊

Your kind words are sincerely appreciated, and we look forward to assisting you again on many more wonderful journeys ahead ✨🚢

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Oceania cruise to Italy booked with Cruise 2.com

We have got a cruise booked with cruise 2.com. From the beginning when I booked Claudio was very helpful and explained everything. I have just booked assisted boarding through the company that Sam arranged it for us. I would definitely recommend this travel agent as they are very knowledgeable and professional.

7 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Margaret,

Greetings from Cruise2!

We are truly delighted to hear that your Oceania cruise to Italy has been arranged with such clarity, care, and professionalism, ensuring every detail — including your assisted boarding — was handled seamlessly ⚓🇮🇹

Your kind recommendation means a great deal to us, and we look forward to supporting you on many more exceptional journeys ahead ✨🧭

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Very helpful and got things sorted out…

Very helpful and got things sorted out for me x ASHLEY AND ULINA WERE VERY HELD

7 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Hazel,

Greetings from Cruise2!

We are truly delighted to hear that your request was handled with such care and efficiency, ensuring everything was resolved smoothly and to your satisfaction 🛠️💫

Your kind feedback is sincerely appreciated, and we look forward to assisting you again with the same attentive and seamless service ✨📞

Warm Regards,
Team Cruise2

Beoordeeld met 1 van de 5 sterren

Happy to let you travel uninsured

Booked through Cruise2. Flight was technically “operating” but the route put me at risk of being uninsured due to FCDO advice. Agent refused to provide a safe alternative without passing extra costs to me. Felt like I was being forced to travel against my own insurance, completely unacceptable.

7 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Michael,

Warm Greetings from Cruise2 !

Thank you for taking the time to share your feedback. We are genuinely sorry to learn that your experience left you feeling this way, and we appreciate the opportunity to clarify the situation.

We are pleased to confirm that your flight matter has now been fully resolved. However, for transparency, we would like to inform you that the original flights were neither cancelled nor subject to any schedule change, as confirmed by the airline supplier, and remained fully operational throughout.

We completely understand your concerns regarding FCDO guidance and its potential impact on your travel insurance. That said, such advisories—and how they are interpreted by individual insurance providers—are outside the control of both Cruise2 and the airline. As a result, any alternative flight arrangements requested outside of the original booking conditions were subject to fare differences and supplier policies, which is why additional costs were applicable.

At no point was there any intention to place you in a difficult position, and we are sorry if this was how the situation felt. Our team’s priority is always to provide support within the framework set by our suppliers while ensuring customers are fully informed of the options available.

We regret that your experience did not meet expectations on this occasion, and we do value your feedback as it helps us continue to improve our service. Should you wish to discuss this further, we would be more than happy to assist.

Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Excellent company

I had a great experience when booking my holiday. I dealt with Imran he was great and was very helpful, after many quotes from other company’s this one was the best.
So if you’re looking for a great price and professional help try this company. Thanks again Imran it was a pleasure.Well done Cruise2.com.

7 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Wilma,

Greetings from Cruise2!

We are absolutely delighted to hear that your booking experience was marked by exceptional value, professionalism, and attentive guidance, resulting in such a positive and seamless journey from the very start 💼🏆

Your kind recommendation means a great deal to us, and we look forward to assisting you again in creating many more memorable holidays ✨🌍

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Quick and efficient

Kate was very helpful and timely with her information. Always answered my queries quickly and courteously.

2 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Rosemary,

Greetings from Cruise2!

We are truly delighted to hear that your experience was marked by such promptness, clarity, and courteous assistance, ensuring every query was addressed with effortless precision ⏱️📘

Your kind appreciation is sincerely valued, and we look forward to assisting you again with the same impeccable level of service ✨🧳

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

We have just booked a Tour/Cruise to Japan in 2027

We have just booked a Tour/Cruise to Japan for next year and found Paul very friendly, helpful and informative. Having his details and knowing we can contact him at any time was very reassuring.

1 april 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear June,

Greetings from Cruise2!

We are absolutely delighted to hear that your upcoming Japan tour and cruise has been planned with such clarity, warmth, and expert guidance, providing complete reassurance every step of the way 🗾🧭

Your trust means a great deal to us, and we look forward to supporting you throughout your journey as you prepare for this wonderful adventure ✨🚄

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

Holiday spot On

Just had a great holiday, thanks to paul, all flights spot on, Train Great, Hotels as well cruise great, thanks Paul.
Eddie Margaret Gallagher.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Edward,

Greetings from Cruise2!

We are absolutely delighted to hear that every element of your holiday — from flights and rail travel to hotels and cruise — came together so flawlessly, creating a truly seamless and memorable experience 🚄✈️

Your kind words mean a great deal to us, and we look forward to crafting many more exceptional journeys for you in the future ✨🌍

Warm Regards,
Team Cruise2

Beoordeeld met 5 van de 5 sterren

South and central American cruise and Machu Picchu land tour

Hadnt used Cruise2 before but from my initial booking with Danny in Jan 2025 to dealing with Kate later on , I had excellent service and a land and cruise experience we will never forget , all transfers and tours ran smoothly and great holiday will be using Cruise2 again would thourghly recommend them .

29 maart 2026
Review zonder uitnodiging
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Antwoord van Cruise2.com

Dear Mr. Tomkinson,

Greetings from Cruise2!

We are absolutely delighted to hear that your South and Central American journey, including the unforgettable Machu Picchu experience, was executed so seamlessly and left such a lasting impression 🌄🚢

Your kind recommendation and recognition of the service received throughout mean a great deal to us, and we would be honoured to assist you again in creating more extraordinary adventures ✨🌎

Warm Regards,
Team Cruise2

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