VERY QUICK RESPONSE TO AN ONLINE ENQUIRY. KATIE SPENT LOT'S OF TIME SORTING OUT OUR CRUISE & GAVE US EXTRA INFO ON DESTINATION TRIPS OUT. VERY FRIENDLY, KNOWLEDGEABLE & EXTREMELY HELPFUL. EASY BOOKING... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I genuinely cannot recommend Mike more highly - he has been an absolutely star to book our cruises with! Nothing is ever too much trouble and he is so patient with us as we make small variations or fu... Toon meer
I had been looking to book an Australia/New Zealand Cruise for my wife’s 70th Birthday. Naomi was my contact @ CruiseKings & she was very helpful & knowledgeable.Helped me with several add on’s includ... Toon meer
Harris Brown was so helpful and informative and answered all the questions I asked of him. It is good to know he is contactable at any time after booking to answer questions or concerns about our boo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded over 50 years ago, CruiseKings is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Contactgegevens
6 & 8 Forbes Drive , KA8 9FG, Ayr, Verenigd Koninkrijk
- 0800 197 8050
- enquiry@cruisekings.co.uk
- cruisekings.co.uk
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Stacey was amazing so helpful i got my…
Stacey was amazing so helpful i got my friends to go to
21 juli 2026
Antwoord van CruiseKings
Dear Mr Little,
We greatly appreciate your kind feedback. It’s particularly pleasing to hear that Stacey provided such professional, attentive and helpful service throughout your experience. The fact that you felt confident recommending her to your friends is a wonderful endorsement of the care she provides. We are grateful that we had the opportunity to assist you and we wish you an amazing trip when the time comes.
Kind regards,
Melissa Gambles
CruiseKings
Absolutely lovely booking lady who made…
Absolutely lovely booking lady who made it all happen! Thanks Carol!
22 juli 2026
Antwoord van CruiseKings
We truly appreciate your kind words. It’s wonderful to hear that Carol made the booking process so enjoyable and was instrumental in bringing your holiday plans together. Your recognition of her service is greatly valued, and we wish you a fantastic trip filled with wonderful memories. Thank you for choosing CruiseKings.
Kind regards,
Melissa Gambles
CruiseKings
Nothing was any trouble
The service whilst getting the fine details was as good as it gets. All queries answered with great speed and efficiency. Debbie who handled our booking was first class
31 juli 2026
Review zonder uitnodiging
Antwoord van CruiseKings
Dear Mr Wilson,
We greatly appreciate your positive comments. It’s excellent to hear that Debbie provided first-class service and managed every detail of your booking with such speed and efficiency. Knowing that your queries were answered promptly and thoroughly is particularly pleasing. We wish you a fantastic holiday and hope everything exceeds your expectations.
Kind regards,
Melissa Gambles
CruiseKings
Antwoord van CruiseKings
Thank you for your valued feedback. We’re pleased to hear that Mem and Andy provided such great service and made your experience a positive one. Your kind comments are greatly appreciated, and we wish you a wonderful holiday.
Kind regards,
Melissa Gambles
CruiseKings
Antwoord van CruiseKings
Dear Mr Campbell,
Thank you for your valued feedback. We’re pleased to know that you received excellent customer service and were satisfied with the assistance provided. Your kind comments are greatly appreciated and will be shared with the team. We wish you a thoroughly enjoyable cruise and look forward to the next time we are able to assist you.
Kind regards,
Melissa Gambles
CruiseKings
Our first time booking as we have…
Our first time booking as we have previously booked with a competitor. George was so helpful and was always on hand to answer my questions. Great service
22 juli 2026
Antwoord van CruiseKings
Dear Mrs Tabiner,
We’re grateful that you chose us for your first booking, particularly having previously travelled with another cruise provider. It’s great to hear that George was so helpful and readily available to answer your questions throughout the process. Providing clear, attentive service is something we value highly, so it’s wonderful to know you had such a positive experience. We hope you have a fantastic cruise and look forward to hearing about your next adventure. Thank you again for choosing CruiseKings.
Kind regards,
Melissa Gambles
CruiseKings
We booked our holiday with MSC Joanna…
We booked our holiday with MSC Joanna was very helpful and made our Booking so easy for us
24 juli 2026
Antwoord van CruiseKings
Dear Mr Ursell,
Many thanks for your lovely feedback. We’re so pleased to hear that Joanna was helpful and made booking your MSC holiday such an easy and enjoyable experience. It’s great to know that her friendly support took the stress out of arranging your holiday. Wishing you a fantastic time away and plenty of wonderful memories to bring home.
Kind regards,
Melissa Gambles
CruiseKings
Debbie is always on hand to help
Debbie is always on hand to help and is very prompt with any queries. This is the 4th time she has booked a cruise for me. I would throughly recommend using her when booking any cruise
31 juli 2026
Review zonder uitnodiging
Harris was extremely helpful
Harris was extremely helpful, polite and professional throughout. This is our first cruise with cruise kings and due to the service we received from Harris I would definitely recommend to other fellow cruisers and would use cruise kings for our future bookings.
29 juli 2026
Review zonder uitnodiging
Excellent Service
From my initial enquiry to the booking process Mike was great and extremely knowledgeable and helpful.
Nothing was too much trouble even when I kept changing my mind and adding bits on!
Such a refreshing change from another cruise travel agent who did not take this much care to ensure customer satisfaction!
Hence the reason I will now use Cruise kings for all my future bookings!
22 juli 2026
Excellent service
27 juli 2026
Elise Jones has make the process so far…
Elise Jones has make the process so far straight forward ( even though i had some personal problems). Great service for deposit. More than confident the rest to the booking will be the same.
16 juli 2026
Fabulous Service
Every time a book a cruise with them .. they are so helpful and tailor everything to your requirements. I contacted them 2 days ago . The lovely Debbie gave me a call , asking for my specifics and within 2 days it’s booked 👍😀. I know from previous bookings, the service will not end at the booking. It will follow throughout my whole cruise. Thank you for a fabulous service.
30 juli 2026
Review zonder uitnodiging
Good service honest and helpful staff
24 juli 2026
Very helpful member of staff
25 juli 2026
Thank You Harris
Harris is always helpful and finds us the best cruise options. His customer service skills are super and makes choosing and booking nice and easy. I know he’s always there if we have any questions or queries and comes back to us efficiently. His knowledge is top notch. Thank you Harris!
22 juli 2026
Antwoord van CruiseKings
Dear Mr Flanagan,
Thank you for taking the time to share such wonderful feedback with us. It’s fantastic to hear that Harris continues to provide such a high standard of service and consistently helps you find cruise options that suit your needs.
Knowing that you can rely on his expertise, efficient responses and willingness to answer any questions makes choosing and booking your cruises so much easier. It’s clear that Harris has built a strong level of trust with you, and that means a great deal.
We’re delighted to have Harris looking after your cruise plans and hope your next voyage is every bit as enjoyable as you’re expecting.
Kind regards,
Melissa Gambles
CruiseKings
Happy returning customer
Very easy to deal with, no pushy sales people, well explained and informative, thus is the second cruise I have booked with Cruise Kings and will be a returning customer in the future.
18 juli 2026
Antwoord van CruiseKings
Dear Mrs Rush,
Thank you for taking the time to share your feedback with us, and for choosing CruiseKings once again. It’s wonderful to hear that your second booking was handled in a clear, relaxed and informative way, with no pressure involved.
We’re particularly pleased that the experience has given you the confidence to return to us for future cruises. Your continued support is greatly appreciated, and we hope your upcoming voyage is everything you’re looking forward to.
Wishing you smooth sailing and a fantastic holiday!
Knd regards,
Melissa Gambles
CruiseKings
Rebecca was so helpful and understood…
Rebecca was so helpful and understood what we need, answered all our questions and we had a few.
22 juli 2026
Antwoord van CruiseKings
Thank you for taking the time to share your feedback with us. We’re so pleased to hear that Rebecca took the time to understand exactly what you needed and patiently worked through all your questions.
It’s great to know that her helpful approach gave you the reassurance and information you needed to move forward with your plans. We really appreciate your kind words and wish you a fantastic trip when the time comes.
Kind regards,
Melissa Gambles
CruiseKings
Very helpful during the booking process…
Very helpful during the booking process and promptly responded to subsequent queries
15 juli 2026
Antwoord van CruiseKings
We appreciate you taking the time to share your experience. It’s reassuring to hear that you received helpful guidance when making your booking and that your follow-up questions were dealt with promptly.
Keeping customers supported from the initial enquiry through to the finer details is an important part of the service we provide. We’re pleased everything was handled efficiently and wish you a fantastic holiday.
Kind regards,
Melissa Gambles
CruiseKings
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.