The Cruise Line Reviews 

478
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal... Toon meer

Beoordeeld met 5 van de 5 sterren

We have just booked a cruise for the first time with The Cruise Line. We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used this company for about 20 years, Lynne is our go to cruise booker! Always feel confident when using them and they will try to match other offers. A very personal service- a rarity the... Toon meer

Beoordeeld met 5 van de 5 sterren

I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anyth... Toon meer

Bedrijfsgegevens

  1. Cruisereisbureau

Geschreven door het bedrijf

Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

478 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(478)

203 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ashley was very helpful and informative…

Ashley was very helpful and informative about booking an antarctic cruise-- the best cruise consultant I have dealt with

21 februari 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you so much for the wonderful feedback! Antarctica is such an incredible destination, and I'm thrilled I could help you plan this adventure.

You're going to have an amazing experience!

Beoordeeld met 5 van de 5 sterren

Handled my queries efficiently

Handled my queries efficiently, very knowledgable. Booked my trip and received a confirmation quickly. Charming staff.

24 februari 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you so much for the lovely review! We're delighted we could get everything sorted quickly for you.

Have a fantastic trip!

Beoordeeld met 5 van de 5 sterren

we've just booked another cruise with Jess

We've just booked another cruise with Jess and once again faultless, prompt and very knowledgable service . She seem incredibly well focused on delvery to an almost telepathic level (so much so we had our house swept for listening devices and bugs) Once again the confirmation arrived without the need for further clarification or to make any changes. Really top notch service from start to finish

11 februari 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

No listening devices, I promise - just lots of paying attention! 😄

Thank you so much for the lovely review, it's made my day! It's always a pleasure working with you both, and I can't wait for you to enjoy another amazing cruise!

Here's to another fantastic trip!

Beoordeeld met 5 van de 5 sterren

Ashley lowndes was superb

Ashley lowndes was superb he made me feel at ease and made the process easy,very helpful and friendly just what a newby needed.
With regard to the subsequet paperwork and info there was too much (overload) and it came at me from different directions with no logical sequence making it easy to miss things improvements necessary.

13 februari 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you so much, Howard! I'm delighted I could put you at ease – helping first-time cruisers is one of the best parts of what I do.

I really appreciate your feedback about the paperwork flow. You're absolutely right, and I'll make sure we look at streamlining things.

Looking forward to hearing all about your voyage!

Ashley

Beoordeeld met 5 van de 5 sterren

Excellent discounts

Excellent discounts, expert advice and no hard sell. Clear information and timely responses. Trustworthy.

12 februari 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you so much for your kind words! We're delighted we could help you find excellent value while providing the expert guidance you needed.

Looking forward to assisting with your next luxury cruise adventure!

Beoordeeld met 5 van de 5 sterren

Booking a cruise

Very helpful agent. Informative and good knowledge on our particular cruise.

9 februari 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you for your feedback! We're really glad our team could help with your luxury cruise. Wishing you an amazing voyage, and we’d be delighted to help again in the future.

Beoordeeld met 5 van de 5 sterren

Lauren was patient, persistant in securing agreat river cruise offer

Lauren was patient, helpful and professional. She persevered in identifying a really good offer on a river cruise for our party of 4.

9 februari 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you for your kind words. We’re delighted Lauren could help you find the perfect river cruise for your group. Wishing you a fantastic cruise holiday!

Beoordeeld met 5 van de 5 sterren

Excellent and helpful.

10 februari 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you! We're pleased we could help. Looking forward to assisting with your next luxury cruise adventure!

Beoordeeld met 5 van de 5 sterren

Highly recommended

Helpful, friendly staff, prepared to listen, research and advise. Will help organise cruise plus add ons such as hotels and ongoing itineraries not otherwise included in cruise. My “go to” cruise/travel company. Have used before and will use again. Have organised several our cruises including our next three!

9 februari 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you for such a wonderful recommendation! We're absolutely delighted to be your "go to" for luxury cruise planning. It means a lot that you trust us to organise not just your cruises, but the hotels and itineraries that make each voyage special!

Beoordeeld met 5 van de 5 sterren

Helpful and easy

Paul was extremely helpful and made 'things' easy.

Information provided quickly and request for hard copies through the post agreed.

8 februari 2026
Logo The Cruise Line

Antwoord van The Cruise Line

So glad Paul could help make your luxury cruise booking easy and straightforward! He's great at providing clear information and making sure everything comes together smoothly. We are delighted we could assist!

Beoordeeld met 5 van de 5 sterren

Always a pleasant experience

Always a pleasant, well informed experience that makes the decision to book so much easier.

4 februari 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you! We're delighted to have made your luxury cruise booking seamless. Looking forward to helping plan your next voyage!

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service! Amazing knowledge!

We have booked two very different small ship cruises this year through The Cruise Line. On each occasion our agent Ashley Lowndes has been excellent with his advice and knowledge about the companies we have chosen to cruise with. He has travelled extensively & has first-hand experience of Antartica as well as other regions/operators. He is very personable, helpful but not pushy. Our bookings were made seamlessly & information sent through in a timely manner. I would definitely book through The Cruise Line in the future!

2 februari 2026
Review zonder uitnodiging
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you! Ashley will be thrilled to read this. His expedition experience really makes a difference. We'd be honoured to help plan your future luxury cruises!

Beoordeeld met 5 van de 5 sterren

Lucky I had Kirsty to walk through the booking with me!!

Kirsty was very knowledgeable and quickly understood what my parameters were. She came with good options and ideas. The follow up was great and Kirsty helped me with my choices.

4 februari 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you for your feedback! Kirsty is brilliant at finding the perfect luxury cruise match. So glad she helped you make the right choice. Wishing you a wonderful voyage!

Beoordeeld met 5 van de 5 sterren

Just perfect

Just perfect. There is no need to say anything else!

4 februari 2026
Logo The Cruise Line

Antwoord van The Cruise Line

Thank you for such a wonderful compliment. Delighted we delivered the perfect experience!

Beoordeeld met 5 van de 5 sterren

Excellent experience!

Absolutely delighted with yet another booking experience provided by Lynne Burt who is friendly, professional and entirely knowledgeable. With such expertise the organisation of pre and post cruise arrangements was seamless too. Thank you Lynne it is much appreciated whilst I look forward to future cruising conversations to come!

19 januari 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer