I have booked with the Cruise Line several times now and have been more than happy with their service. The communication is very good, competitive prices and friendly staff, will book my future cruis... Toon meer
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Lees wat reviewers zeggen
Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal... Toon meer
We have just booked a cruise for the first time with The Cruise Line. We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service w... Toon meer
Bedrijf heeft geantwoord
I have used this company for about 20 years, Lynne is our go to cruise booker! Always feel confident when using them and they will try to match other offers. A very personal service- a rarity the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Contactgegevens
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Verenigd Koninkrijk
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
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First booking with this company and I'm so impressed
Jess has been amazing. I have been with my old travel agent for over 20 years but sadly for him I have now found a new company and agent for my cruises. It's nice to really be looked after.
Excellent service from Louisa
Excellent service from Louisa. Very knowledgable, helpful yet gives you time to make your decisions. Excellent in all ways.,
Top of the range!!
Consistently a brilliant, reliable company to work with and Louisa is always very responsive, efficient and accommodating in arranging new bookings. Admin staff likewise couldn't be more helpful.
Lynne is great to deal with and very…
Lynne is great to deal with and very efficient. Thanks for securing us the last cabin on the ship for our caribbean adventure!
VERY HANDS-ON AND PERSONAL SERVICE AT…CRUISELINE
VERY HANDS-ON AND PERSONAL SERVICE AT EVERY LEVEL.HAVING CRUISED FOR 40 YEARS THIS COMPANY IS IN A LEAGUE OF IT'S OWN.
Helpful and honest
Helpful and honest, very polite and informative. Held cabins for us and then dealt with booking the holiday.
Jess makes booking a holiday seamless
Jess makes booking a holiday seamless.
fab!
Excellent service
The customer service is great as they are very responsive and helpful to answer all of our questions. We also needed advice on where to stay after our cruise, and they provided with several great options to choose from.
Booked a cruise
Booked my cruise with Benedict at Cruise Line . Very helpful and patient with questions we required an answer too. Nice experience
Super Cruise Line
Our agent Lauren is a superstar....always helpful, always friendly and always efficient
They are always polite
They are always polite, professional and always find the best deals at great prices. After booking our cruise they continue to be helpful with any queries we may have. We have used them for many years and the service they provide remains excellent.
The lady by the name of Kirsty was very…
The lady by the name of Kirsty was very professional and she was absolutely wonderful throughout the process of booking my cruise.
Great service yet again
We have dealt with The Cruise Line for over 12 years and have found the staff very knowledgeable and helpful.Paul Andrews recently reorganised a Regent Seven Seas booking for us as our circumstances have changed and the original cruise was no longer suitable. Paul worked very hard to move the booking.We have dealt with Paul for many years and find him very helpful,he will always do his best for us and greats us like friends although we have never met him.
Quick and efficient.
Superb service from Jess G at cruise…
Superb service from Jess G at cruise line , email enquiry acted on swiftly, best possible deal obtained, easy booking process.
Highly recommend this company
I highly recommend The Cruise Line
I highly recommend The Cruise Line. Paul is excellent - he is knowledgeable, professional and efficient. The whole team are really helpful and know their cruises! They have always got us great prices and handled everything for us really well, even with difficult things like cancellations. Great company. Thank you.
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