Amazing recruitment agency. Very structured and welcoming. Supported me and helped me find work. Very grateful and highly Recommend to anyone looking for cruise ship retail work.
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Lees wat reviewers zeggen
Joining Cruise Retail Academy has been a great experience from day one. The whole process was well organized, and I always knew what the next step was. The team was professional, approachable, a... Toon meer
I loved this course because it teach How important it is to be consistent about what we say and How we act , as well as learn from feedback and use every tool to build a brand that really shows who we... Toon meer
I have grabbed alot of tips from this program!!...from creating a common ground to building rapport,creating strong trust,and personalisation with the guest...understanding guest's mindset is also a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Looking for the best start to working in the cruise inudstry? Our goal is a simple one... to find, mentor and grow the best talent to step onboard the cruise industry, in the best way possible. To do this, we aim to support our cruise professionals who work onboard with a unique online hub in professional development, recruitment, leadership, sharing success and brand training. As experts in our sector, Cruise Retail Academy and our careers platform Academy Onboard is here to do something really new and exciting for our industry. For the first time, we will build positive direct partnerships between brands, operators and professionals. Have a look through our website to learn how we plan to do this, and how we can support you to grow. Trust us with your journey onboard. Thank you!
Contactgegevens
PO Box 20, CB4 0FF, Cambridge, Verenigd Koninkrijk
- adrian@cruiseretailacademy.com
- cruiseretailacademy.com
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Great introduction to shiplife
As someone that is currently working on cruise ships specifically in revenue department I wish I had a tutorial like this before I went on ships. It gives a great detaililed explanation of not only the professional side of day-to-day is explained very accurately.
It was amazing and very informative I…
It was amazing and very informative I learnt a lot I must say
Good Material
Good course content. I got to learn more about the different brands of whisky and their origins.
I honestly had an insightful experience…
I honestly had an insightful experience because I have worked in retail and thought I have most of the practical knowledge but after completing this course I have gained valuable skills in terms of upselling and creating good relations to guests or customers
My experience have been great since day…
My experience have been great since day one because I am more enlightened through the various courses in the Academy.
Most of my questions have been answered once I complete a course and am more grateful and hope I will join the cruise team soon.Thank you so much.
Guest Service Excellence
Acquired indepth knowledge of Guest Service Excellence!
Insightful
I found the course to be very insightful. I have a good idea on what to expect onboard as a sales associate and how to effectively close sales.
It was very much helpful with much of…
It was very much helpful with much of the important information well explained.
Got a better understanding of…
Got a better understanding of Upselling and croselling, different retail product categories and how to build guest relationship..
My experience as I took the top 10 guest personality course
The piece was very insightful and enlightening. I now feel comfortable and more confident as I approach the clients because I now know the different personalities the guests have. The different types of client that walk in. It was really mind-blowing and knowledge nourishing. Thanks a lot for the course. I got to learn a lot am humbled.
I couldn't have a name witten on my Certificate
I couldn't have a name witten on my certificate then what's the point of giving that certificate. "Presented to" what am i going to do with that?

Antwoord van Cruise Retail Academy
I have really learnt another from the…
I have really learnt another from the program,,and acquired a lot of knowledge in fields i was not perfect in.
Sometimes good to learn about.
Its very educative and friendly
Its very educative and friendly, they help me to be more confident and work becomes more easier while waiting to board.
Very informative and detailed…
Very informative and detailed information that are easy to understand and helpful in preparing for Retail Marketing and Sales onboarding a cruiseship.Highly recommend
It's the best app for retail…
It's the best app for retail knowledge....the company holders have been making sure that they deliver the best retail ideas and also assist in each and every job application stage🤗🤗
The learning program is very efficient
The learning program is very efficient, giving the right knowledge to prepare oneself for life on board, guest & retail service.
You also get certification after completing the modules.
I will also give a shout out to the team for swift process they have when connecting a new CM with relevant companies.
"Dear Mr
"Dear Mr. Adrian, thank you for the outstanding virtual support. Your attention to detail and quick response time made the entire process seamless. I truly appreciate your dedication to excellence and the professional manner in which you manage guest/client relations."
It was an amazing program i learned a…
It was an amazing program i learned a lot thank u so much
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