Phil really helped me get the best itinerary for my bucket list holiday to South America. He was very patient when i asked for changes and thoroughly explained the details of connecting flights and ti... Toon meer
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Excellent company, especially Mark who spent a lot of time arranging our holiday and we were delighted with his professional and helpful personality. He booked a cruise for us and spent a lot of time... Toon meer
Phil was patient and when we asked for more time to consider we were not rushed. Phil called back exactly when he said he would. He was polite understanding and helpful. Thank you
Phil your onyx cruise representative has been enormously helpful in booking our second trip and cruise dealing with changes and upgrades along the way. Helping us to make the best possible choices.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Onyx Cruises, cruising isn’t just our specialty—it’s our passion. With over 20 years of experience in the cruise travel industry, we've been helping travellers navigate the seas and create unforgettable holiday experiences tailored to their dreams. As a trusted cruise travel agency, we partner with the world’s leading cruise lines to offer a wide variety of options—from luxury ocean voyages to adventure-filled expeditions and family-friendly getaways. Our team of seasoned cruise specialists brings insider knowledge, personalized service, and expert advice to every booking. What sets us apart? Our senior management team isn't just behind the scenes—they're hands-on, customer-focused, and involved in every part of the business. From sales and service to itinerary planning and client care, they’ve worked in all areas of the agency and bring a wealth of knowledge and passion to everything we do. Their commitment ensures that every client receives the same level of care and attention we’d give to our own families We understand that no two travellers are the same. That’s why we take the time to listen, plan, and match you with the perfect itinerary, cabin, and cruise line—whether you’re a first-time cruiser or a seasoned seafarer. From finding the best deals and perks to handling all the details, we make the planning process as smooth as the voyage itself. Let Onyx Cruises be your compass to the world of cruising. With two decades of experience, countless happy clients, and a deep love for travel, we’re here to help you sail with confidence. Your Cruise Journey Begins Here.
Contactgegevens
92 Heath Row, CM23 5DG, Bishop's Stortford, Verenigd Koninkrijk
- 02046267000
- customerservices@onyxcruises.co.uk
- www.onyxcruises.co.uk
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Phil was patient and when we asked for…
Phil was patient and when we asked for more time to consider we were not rushed. Phil called back exactly when he said he would. He was polite understanding and helpful. Thank you
Onyxcruises
Onyxcruises , have been very helpful, they listen to everything we want. I have no hesitation in using them again
Mark was amazing and sorted the all…
Mark was amazing and sorted the all trip for us, there was nothing that was too much trouble to him. Already looking at other cruises with Mark.
Thankyou so much
Will & Nicola Corrie
The booking process was very easy
The booking process was very easy, Phil contacted me a couple of times after just to confirm I was happy with certain times of a pre-cruise tour, and actually found a better outbound flight.
Mark was very friendly and…
Mark was very friendly and efficient,helping with better flights,cabin and extra night
Great service and what I liked was that…
Great service and what I liked was that they weren’t at all pushy. Would highly recommend.
Excellent customer service
Excellent company, especially Mark who spent a lot of time arranging our holiday and we were delighted with his professional and helpful personality. He booked a cruise for us and spent a lot of time looking for a good cabin for us and also informed the cruise company about my special birthday. I would definitely recommend Onyx travel
The response from agent was quick and…
The response from agent was quick and very helpful. Hope all the rest goes same way.
Good at what they do.
Phil was very helpful in making our decisions easy for us to make a booking
Excellent advice given
Phil really helped me get the best itinerary for my bucket list holiday to South America. He was very patient when i asked for changes and thoroughly explained the details of connecting flights and timings and prices . Highly recommend.
The adviser was very polite and got us…
The adviser was very polite and got us the best deal
Phil your onyx cruise representative…
Phil your onyx cruise representative has been enormously helpful in booking our second trip and cruise dealing with changes and upgrades along the way.
Helping us to make the best possible choices. Thank you
Onyx Cruises
Onyx Cruises. I spoke with Mark, I was anxious because its my big dream trip to Hawaii and other further destinations. So felt challenged in booking and all the online things I had to do
Mark made the booking experience easy. He was very patient. I am not a person that is good on online, he repeated nearly everything for it to registered in my head., I feel confident that further down the road, he will be helpful with other information I may need.
Onyx were great in communicating and…
Onyx were great in communicating and arranging this cruise at a amazing price.
Phil was very professional and helpful…
Phil was very professional and helpful to put together a once in a lifetime South America and Cruise back to Southampton.
Full documentation processed and received
The process was seamless from quote to…
The process was seamless from quote to booking!
The advisor that I dealt with was very knowledgable and made booking very easy!!
Phil put together a great itinerary for…
Phil put together a great itinerary for us so making the booking process a lot easier for us
Highly recommend
Excellent communication throughout from…
Excellent communication throughout from the Cruise Specialist - Phil.
Phil was great with me when I was…
Phil was great with me when I was booking the holiday, he helped us all the way through and was able to answer all the questions we asked.
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