Just booked a short break to Iceland with BLH. Flights, hotel, excursions and answers to all the questions I had. Great service from Ann, who couldn’t have been more helpful with everything, includi... Toon meer
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Had been a customer for the past couple of years now whenever I travel back home for my holidays. This is the first time I am travelling back home alone since I lost my husband last year, where t... Toon meer
Bedrijf heeft geantwoord
In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kin... Toon meer
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Zac has been a great help in organising our family trip to Japan and Korea. He has helped out with sorting changes in plans, adjustments in accommodation and flights, and creating the ideal trip for u... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Reisbureau
- ook in
- Cruisereisbureau
- Organisator van sightseeingtours
- Vakantieaccommodatie
- Vliegticketmaatschappij
- Vluchtboekingswebsite
Geschreven door het bedrijf
Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.
Contactgegevens
The village centre 102 - 110 Unit 12, SL1 1HL, Slough , Verenigd Koninkrijk
- 0203 026 9529
- info@blvs.uk
- bluelotusvacations.uk
4,9
Uitstekend
3K reviews
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Aiden has been fantastic!
Aiden has been fantastic with helping to book my trip to Iceland 🇮🇸. He has made it stress free and I couldn’t recommend him highly enough to sort out any trips.
3 oktober 2026
Review zonder uitnodiging
Poor service once they got your money unfortunately
We booked a multi-stop Thailand trip with Blue Lotus Vacations: Bangkok, then a flight to Krabi, a drive into the jungle for the Elephant Hills experience, a roughly five-hour drive to the ferry for Koh Samui, and a flight on to Phuket. We did a lot at each stop, and the destinations and activities themselves were genuinely enjoyable. On that narrow point, the trip worked.
The problems were price, communication, and basic follow-through.
While we were there we checked hotel and flight prices. Our package was about £6,000. Based on what we saw, we could reasonably have arranged a similar trip ourselves for around £4,000. That is roughly £2,000 more than we needed to pay for the convenience of using them.
Once the money was paid, support was poor. We contacted them several times on WhatsApp while we were travelling and needed practical advice. Replies often came days later, which made them effectively useless on the ground. At this price you would expect someone available to help with travel issues, not a message that arrives after the problem has already passed.
The serious issue was the flights. We are both tall and paid extra for extra-legroom seats. My wife has had a knee replacement and I have had spinal surgery, both sports-related; otherwise we are fit. They did not book the correct seats on the outbound flight via Hong Kong, so we had to sit in the seats they had actually reserved, not the extra-legroom seats we had paid for. Twelve hours in the wrong seats caused significant pain and set us back about a week of a three-week trip. We would not have travelled on those seats if we had known.
We returned in May. It is now October, and they have not replied to our emails about a refund of the extra we paid for those seats.
We also did not realise until after we had paid that the company is Indian-run. That in itself is not the complaint. The complaint is that the service after payment did not match the price: slow replies, no useful travel support, incorrect seat booking, and months of silence on a refund request.
We enjoyed Thailand. We would not use this company again, and we would not recommend paying their markup for this level of after-sales support.
8 mei 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Dazza,
Thank you for taking the time to share such detailed feedback. While we’re pleased to hear that you enjoyed Thailand and the destinations and experiences included in your itinerary, we’re sorry that other aspects of your experience with our travel agency fell short of expectations.
We understand your concerns regarding the response times while you were travelling, particularly when you needed practical assistance. We’re also very sorry to hear about the issue with the extra-legroom seats you had paid for and the discomfort this caused during such a long journey.
We also recognise your frustration at still awaiting a response regarding the additional amount paid for those seats several months after your return. We take the concerns you have raised seriously and will look into the booking, the seat arrangements and the outstanding refund matter with the relevant team.
Thank you for bringing these issues to our attention. Your feedback will help us identify where our service and follow-through need to improve.
Friendly & smooth service
Akeshi is very friendly, helpful, professional, and made the whole booking process smooth and stress-free. Highly recommend their service!
1 oktober 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Swapnil,
Thank you for your kind review. We’re delighted to hear that Akeshi was friendly, helpful and professional throughout your booking experience. It’s great to know that she made the entire process smooth and stress-free.
Thank you for recommending our travel agency. We truly appreciate your support and look forward to assisting you with your future travels.
Booking Disney land Paris for my sons…
Booking Disney land Paris for my sons 7th birthday was made really easy by hailey. She was very helpful and understanding from start to finish . Would definitely recommend 👌🏻
28 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Sean,
Thank you for your lovely feedback. We’re delighted to hear that Hailey made planning your son’s 7th birthday trip to Disneyland Paris such an easy and enjoyable experience. It’s great to know that her helpful and understanding approach made a difference from start to finish.
Thank you for choosing Blue Lotus Vacations UK as your travel agency and for recommending us. We hope your son has an unforgettable birthday celebration at Disneyland Paris!
Had been a customer for the past couple…
Had been a customer for the past couple of years now whenever I travel back home for my holidays. This is the first time I am travelling back home alone since I lost my husband last year, where they also offered me a great help rebooking my ticket . Thanks to Irah whose compassionate heart will go an extra mile to be of help.
I had been telling and recommending Blue Lotus highly to friends and colleagues because of the great service they provide. They always find ways to get you the best fare available at your chosen travel dates.
What can I say but you deserve a 5 star rating specially to Irah who had been assisting me from day 1.
26 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Evelyn,
Thank you so much for your heartfelt review and for continuing to trust Blue Lotus Vacations UK with your travels over the years. We truly appreciate your loyalty and your recommendations to friends and colleagues.
We’re especially glad to hear that Irah has been there to support you with such care and compassion, particularly during what must have been a difficult time. We’ll make sure your kind words are shared with her.
Thank you again for choosing our travel agency and for your wonderful 5-star rating. We look forward to continuing to assist you with your future journeys.
Just booked a short break to Iceland…
Just booked a short break to Iceland with BLH. Flights, hotel, excursions and answers to all the questions I had. Great service from Ann, who couldn’t have been more helpful with everything, including accommodating me as I was trying to book whilst awaiting a new bank card!
Seamless booking process from start to finish, and I’ll definitely use Ann again soon!
If the holiday is as good as the booking process, it’s going to be a blast!
30 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Garry,
Thank you for your wonderful review. We’re delighted to hear that Anne made your Iceland booking process so smooth, from arranging your flights, hotel and excursions to answering all your questions along the way. It’s especially great to know she was able to accommodate you while you were waiting for your new bank card.
Thank you for choosing Blue Lotus Vacations UK as your travel agency. We hope you have an incredible time in Iceland and that the trip is every bit as enjoyable as the booking experience!
Holiday to Japan and South Korea - Zac
Zac has been a great help in organising our family trip to Japan and Korea. He has helped out with sorting changes in plans, adjustments in accommodation and flights, and creating the ideal trip for us! He has been extremely helpful in making this trip easy to book and plan.
29 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Anna,
Thank you for your lovely feedback. We’re delighted to hear that Zac has been such a great help in organising your family trip to Japan and Korea. It’s wonderful to know that he made the process easier by helping with changes to your plans, accommodation and flights while creating an itinerary that works perfectly for your family.
Thank you for choosing Blue Lotus Vacations UK as your travel agency. We hope you and your family have an amazing time exploring Japan and Korea!
Zac has given us our ideal holiday…
Zac was really patient with my request for different variations of the holiday requirements and the last minute changes to the number in the party. He has coordinated my ideal holiday for me and my family. We have wanted to visit Japan and South Korea for many years and the itinery Zac has put together covers everything that we want from this holiday.
29 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Jocelyn,
Thank you for your wonderful feedback. We’re so pleased to hear that Zac was patient and helpful throughout the planning process, especially with the different holiday options and last-minute changes to your group.
It’s lovely to know that he has put together an itinerary covering everything you and your family have been looking forward to experiencing in Japan and South Korea. After wanting to visit for so many years, we hope it turns out to be a truly memorable trip.
Thank you for choosing Blue Lotus Vacations UK as your travel agency, and we wish your family an incredible holiday!
Honeymoon
I have just booked my Honeymoon for next year via BLV. My advisor Akeshi has been brilliant and so patient during the whole booking process. I could not find fault with Akeshi or the booking process.
28 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Julia,
Thank you so much for your lovely review. We’re delighted to hear that Akeshi made planning your honeymoon such a smooth experience and was patient and supportive throughout the booking process.
It means a lot that you chose Blue Lotus Vacations UK as your travel agency for such a special trip. We’ll be sure to pass your kind words on to Akeshi, and we hope you have an unforgettable honeymoon next year!
Anne was so great and helpful with my…
Anne was so great and helpful with my upcoming tour of Ireland and Romania in mid October. She has helped me previously for several tours this year. She is kind, calm, reliable and polite. Overall I’m very happy and satisfied with the service of Blue Lotus Vacations agency and Anne. I would highly recommend her service to book a holiday through this agency.
29 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Tahazzat,
Thank you for your wonderful review and for continuing to choose Blue Lotus Vacations UK for your travels. We’re delighted to hear that Anne has consistently provided you with kind, calm and reliable support while arranging your tours.
It’s especially lovely to know that you’ve trusted our travel agency with several trips this year, including your upcoming Ireland and Romania tour. We’ll be sure to share your kind words with Anne.
Thank you for your recommendation, and we hope you have a fantastic time in Ireland and Romania!
Dealt with a fantastic lady called…
Dealt with a fantastic lady called Shirley Roy answered all my questions nothing to much trouble very polite and patient sorted a great deal easy to talk to and deal with a five star review for her without doubt
29 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Richard,
Thank you for your fantastic review. We’re delighted to hear that Shirley made your booking experience so easy and enjoyable. It’s great to know that her patience, friendly approach and willingness to answer all your questions helped you find a deal you were happy with.
We’ll be sure to pass your lovely feedback on to Shirley. Thank you for choosing Blue Lotus Vacations UK as your travel agency and for the five-star recommendation.
Reassuring
I have just booked a holiday in Norway for myself and Aunt and the help we recieved from Anne was excellent. She has been so patient with us going back and forth with what excusions we wanted and explained everything fully. I know that she is just on the end of the phone if we have any problems. Thank you Anne.
29 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Eve,
Thank you for your lovely review. We’re delighted to hear that Anne made planning your Norway holiday with your aunt such a smooth experience. It’s wonderful to know that her patience and clear guidance helped you choose the excursions that were right for your trip.
We’ll be sure to pass your kind words on to Anne. Thank you for choosing Blue Lotus Vacations UK as your travel agency, and we hope you and your aunt have an amazing time in Norway!
I have just booked a trip to South…
I have just booked a trip to South Africa with Hannah for June 2027 for 8 people. She has been amazing from start to finish with nothing that I asked for posing a problem. She helped me choose a tailored package to suit all 8 people travelling. All is left now is to go and experience what is booked.
28 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Cora,
Thank you for your wonderful review. We’re delighted to hear that Hannah made organising your South Africa trip for all eight of you such a smooth experience. Planning for a group can involve a lot of different requirements, so it’s great to know that she was able to tailor the package to suit everyone and make the process easy from start to finish.
Thank you for choosing Blue Lotus Vacations UK as your travel agency. Now all that’s left is to look forward to the adventure. We hope you all have an incredible time in South Africa!
The booking is very easy the agents…
The booking is very easy the agents Analyn was very helpful polite to talk will do her best to help you decide your questions. And very satisfied with her service 😀
28 september 2026
Antwoord van Bluelotusvacations
Hi Mrs Soliman,
Thank you for your lovely review. We’re delighted to hear that Analyn made the booking process easy and provided such helpful and polite service. It’s great to know that she took the time to answer your questions and help you make the right decisions for your trip.
We’ll be sure to pass your kind feedback on to Analyn. Thank you for choosing Blue Lotus Vacations UK as your travel agency, and we look forward to assisting you with your future travels.
What a great service we experienced…
What a great service we experienced with this travel agency. We had very quick responses, lots of information provided to us. Our travel rep Paul went above and beyond and we booked through him with such an easy process and he did everything for us. Great service Paul and thank you! 😊
28 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Gemma,
Thank you for your wonderful review. We’re so pleased to hear that you had such a positive experience with our travel agency and that Paul made the whole booking process easy and stress-free.
It’s great to know that his quick responses, helpful information and support throughout made a difference. We’ll be sure to pass your lovely feedback on to him.
Thank you for choosing Blue Lotus Vacations UK, and we hope you have an amazing trip!
Sophie has been such an amazing help in…
Sophie has been such an amazing help in booking our trip to Japan next year. She has been so happy to answer any questions we had. Which to be fair was a lot! Nothing was a bother. Definitely recommend this service and Sophie :)
28 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Emily,
Thank you for your lovely review. We’re delighted to hear that Sophie has been such a great help in planning your trip to Japan and made you feel comfortable asking as many questions as you needed along the way.
We’ll be sure to pass your kind words on to Sophie. Thank you for recommending Blue Lotus Vacations UK as your travel agency, and we hope you have an incredible time exploring Japan next year!
Excellent service from Akeshi
The whole experience from making the first contact with Akeshi has been amazing every question has been answered promptly, nothing appears to be too much effort we have had help and advice re trips, we have booked Vietnam, Cambodia, Thailand and Singapore every detail has been taken care of it has truly been a great service thank you Akeshi 🙏🙂 Tina & Barry travelling February 2027
28 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Tina and Barry,
Thank you so much for your wonderful review. We’re delighted to hear that Akeshi has made planning your trip such a smooth and enjoyable experience from the very first contact. It’s great to know that every question has been answered promptly and that her advice and support have helped you feel confident about your journey.
Vietnam, Cambodia, Thailand and Singapore sounds like an incredible adventure, and we’re pleased that Blue Lotus Vacations UK could take care of the details for you. We’ll be sure to pass your lovely feedback on to Akeshi.
Thank you for choosing our travel agency, and we hope you both have an unforgettable trip in February 2027!
Have booked a holiday through Anne
Have booked a holiday through Anne. She has been so helpful throughout the process and answers all questions and queries so quickly. Won't be on the holiday for a few months but the booking process has been none other than fantastic. 👏👏
4 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Lou,
Thank you so much for your lovely review! We're delighted to hear that Anne has been so helpful and responsive throughout your booking experience. We'll be sure to pass on your kind words to her. Thank you for choosing Blue Lotus Vacations UK, and we hope you have a wonderful holiday when the time comes!
Can only say nothing but good things…
Can only say nothing but good things about booking with Blue lotus vacations everything was made very easy. I had a lovely agent Oneli who was really helpful and patient with me putting me at ease when booking. They answered any queries I had and even helped me add transport to my original booking.
A big thank you for all your help I really appreciate it.
27 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Sarah,
Thank you so much for your lovely review! We're delighted to hear that you had such a positive booking experience with Blue Lotus Vacations UK. It's wonderful to know that Oneli made the process easy and comfortable for you, taking the time to answer your questions and assist with the additional transport arrangements. We'll be sure to pass on your kind words!
We truly appreciate your trust in our travel agency and look forward to helping you plan more memorable holidays in the future.
Blue lotus were very straight forward…
Blue lotus were very straight forward and gave me clear booking instructions.
I dealt with a guy named Roy who was very helpful with the booking
27 september 2026
Review zonder uitnodiging
Antwoord van Bluelotusvacations
Hi Luke,
Thank you for your lovely review! We're delighted to hear that you found the booking process straightforward and that Roy was able to assist you with clear instructions and helpful service. We'll be sure to pass on your kind words to him.
Thank you for choosing Blue Lotus Vacations UK. We look forward to helping you plan more wonderful holidays in the future!
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