Crystal Ball Ltd Reviews 

At Proforce1 Security, we have recently started using Crystal Ball for our fleet vehicles. The team are helpful and always on hand to answer any queries we have had regarding the system. Highly recommended.

A big thanks to Alex Flesch who had been highly recommended as a point of contact, who was incredibly friendly and knowledgeable about all the products. He steered me to the most appropriate products to purchase without the ‘hard sell’ and gave excellent customer service. A company that really cares about customers is a rare find!

I have recently used Crystal Ball for dash cams and vehicle tracking, and I couldn't be happier with the service. From start to finish, the whole process was professional, efficient, and hassle-free.

A special mention goes to Alex, who provided absolutely brilliant service throughout. He was knowledgeable, responsive, and took the time to answer all my questions, ensuring I got the right solution for my vehicle. His customer service was exceptional and made the entire experience smooth and straightforward.

The quality of the dash cam and tracking system is excellent, giving me added peace of mind and confidence when using my vehicle. I would highly recommend Crystal Ball to anyone looking for reliable vehicle security and tracking solutions.

Thank you, Alex, and the Crystal Ball team for such a fantastic experience!

Tara was fantastic, really helpful and we've had a really quick turnaround getting our trackers set up. Such an easy process, the whole team has been so helpful, we're really pleased

Great Smart Camera, Excellent Tracking System, very reliable... Tara is fantastic, any issues are dealt with promptly and efficiently. Fantastic company with a great product.

I required some deeply technical support to facilitate SLA reporting for a client. I spoke to Gareth and Tara at Crystal Ball who were not only incredibly prompt with their responses to my questions, but answered with a level of professionalism and expertise that made the whole process seamless. I was incredibly grateful for this level of support!

Prompt, polite and helpful responses from the CB team

I was asked to arrange to fit a Thatcham 7 Tracker to one of our cars for insurance purposes.
I contacted Crystal Ball Ltd, due to the very competitive price of the tracker, and I found the company to be professional from the outset offering advice for installation, which was carried out by Leighton very efficiently.
Peter Davey

Prompt response and excellent service

Alex in sales was really helpful and not pushy as some other companies selling the same products/tech had been. Martin was also really helpful when getting setup on the dashboard and talking me through how everything works with the tracking and filming features of the cameras themselves.

The fitting was very straight forward and done by a very knowledgeable and skilled auto electrician.

All round great experience, would recommend them as a company.

Been using for a few years now useful for tracking the team in real time, schedule reports for hours and video evidence whenever necessary

This portal and the mobile app have been such a massive help with our transport logistics. The camera footage has been a huge help a couple of times with insurance claims too.
The Staff are a pleasure to talk to, so helpful knowledgeable and will help with any issues you have quickly and smoothly too. They can create gadgets for you too if you have something you require - we got an add on that does an algorithm chart and we can reward the best driver of the month, it reduced the need for constant brake pads and discs as it has made the drivers more aware of their speed, braking amongst a few other bad habits. Mike has been an absolute Gem to deal with, always has a solution to any of my queries 10/10

I needed to see if i could add some additional units to our current contract Whole process from beginning to end was made incredibly easy and dealt with within a couple of hrs.

From start to finish this company were first class. So helpful and when I needed to change something at the 11th hour they responded and adapted immediately. Martin is a credit to your company and made the whole process easy and stress free.

I have been dealing with Alex at Crystal Ball for a several years now and find him and the rest of the team very easy to deal with.
For me the best part is being able to quickly speak to a real person and get any issues dealt with quickly and efficiently. Customer service is definitely their strong point.

The team at Crystal Ball are always very helpful and very easy to deal with. My main contacts are Martin and Tyler who respond quickly and efficiently to any queries raised.

I have had a close relationship with this company for 12 years now and must say that out of all the companies out there, this one’s the best by far! Great reliability, family feel to customer service, and a pleasure to deal with on all other levels! 11/10 👌🏻

Tyler has been really helpful in regards to upgrading our fleet trackers

We have been using Crystal Ball for well over a year and now. Impressed with the real time tracking, videos and dashboard features. We've extended it across our whole fleet now we're that impressed. Our account manager Michael has been great during onboarding and ongoing support and help if we need anything at all. Thank you.

We’ve had a very positive experience with Crystal ball Tracking Systems. The service is reliable, user-friendly, and does exactly what we need it to do. Martin is excellent to work with — always helpful, responsive, and quick to sort out any issues. His support really stands out and makes the overall experience even better. Would definitely recommend