Crystal Ball Ltd Reviews 

Great company to deal with, tracking and camera systems faultless, when needing help great to communicate with , nothing seemed to be a problem
Glendale Plastics Ltd

Fast service and great communication received from Jakub! I would always recommend Crystal Ball.

Found Jacub to be very helpful , knowleable and professional . I have used crystal ball for 5 years and would recommend there services totally.

Efficiently sorted our company tracking for numerous years. Thanks to Jakub for his help on the recent installation.

Quick, Efficient response to my email request. Clear update by phone and email confirmation of Engineer Appointment

Jakub was very helpful in getting an appointment made under tight time constrictions. Both he and Richard have been helpful and responsive.

I love Crystal Ball, we have used them for years, and receive great service. Mike and Jakub are really good to deal with.

Martin Sutcliffe You are a credit to Crystal Ball and the best account manager who is always willing to help and is always available to assist (Syed CarbonRewind)

The support was there for me straightaway without any delays or obstacles.
The communication was efficient and Eliot was on the case straightaway and kept me well informed.
Eliot Kind and professional support was just amazing.
Thank you Eliot for for your prompt support and thank you for your care that helps me continue my journey looking after our patients.

Small issue with some data not showing for a driver, was something we had missed adding on our side. Spoke with Eliot, very polite and helpful, had the problem sorted within the hour and sent a follow up email with detailed instructions of what to do to avoid having this issue going forward.

Used the company for many years, trackers are very good and occasion may have a blip, but the team at Crystall Ball resolve the issues straight away.

Samantha provided a great customer service today, however I am not happy with the product yet and await for the engineer again to come solve the issue with the dash cam I purchased from Crystal Ball. I will leave another feedback later on the product because so far I am not happy with the dash cam.

As a business that started as a small family-run operation, Procare Pet Cremations has grown into one of the fastest-growing independently owned pet crematoriums in the UK. We have been honoured to receive the 'Pet Crematorium of the Year' award for 2022, 2023, and 2024. Maintaining a fleet of vehicles that are both mechanically sound and cosmetically well-maintained is crucial to us, as is ensuring our drivers can safely perform their duties on the road.

For approximately five years, we worked with TomTom Telematics to manage our fleet. However, with frequent price increases, we began to feel that TomTom no longer valued the business of a smaller, yet growing, brand like ours. Their pricing structure seemed more tailored to larger corporate clients.

We decided to explore alternative options and came across Crystal Ball, a fellow family-run business. Upon receiving their quotation, we were pleasantly surprised to find that their comprehensive telematics system was approximately 106% more affordable than TomTom’s. This prompted us to test their system with an initial installation in one vehicle.

I must say, we have been thoroughly impressed with Crystal Ball's platform. The tracking capabilities, including the integrated smart dashcam, are outstanding. The platform offers features such as driver identification, fleet maintenance, and management, among many others.

I would highly recommend Crystal Ball to any fleet manager looking to streamline operations without impacting their bottom line. The team is not only friendly and professional but their system has also proven to be extremely reliable.

Disclaimer: The views and opinions expressed in this review are solely those of the fleet manager (author) and do not necessarily reflect the views of The Cremation Group, trading as Procare Pet Cremations, or its partners and franchisees. This review is provided in good faith, and no warranties or guarantees are implied or should be assumed.

We've updated all our trackers in over 25 of our vans, Eliot has been exceptionally helpful and organised with the numerous locations we have requested.

Excellent Service, Thank you

Response is good and always polite and helpful on request.

We have had a few changes lately with regards to new and old vehicles being added or removed and i've always received a quick response back.

we appreciate your business and will continue to use you in the future.

The team are always very quick to respond and act on our queries.

Thanks Martin for your time which went way beyond the scheduled meeting that we had and for being available at short notice. Appreciate the insight that you gave on areas that I did not fully understand. Showed patience whilst I worked through the many questions that I had.

We had an issue with one of our CB units in our vans, after a brief call with Martin at CB the issue was very quickly resolved.
Every time I call CB I have found Martin at CB very professional, if we have an issue on any of our units CB team have always dealt with them brilliantly.

Great communication from placing an order to getting my solutions live. Would highly recommend A****