Civil Service Insurance Society Reviews 

Advisor very pleasant & professional. Transaction was speedy and easy so overall very pleased with outcome and price.

great lady who understood my requiements and arranged exactly what was wanted in a speedy and most efficint manner
she is a real credit to the company 1st class experience and a great product .Many many thanks

Very easy to set up, offers cover for upper age groups.

From my first contact with CSiS I received exceptional service. Calls were answered promptly, information given was clear and understandable,Pricing and payment was managed very well by Spencer.
Overall I am very satisfied with CSiS and would recommend them.

Taking out a new travel insurance policy was hassle free. Any queries efficiently answered on a short phone call

Very easy to apply for insurance, a bit old fashioned in that you have to apply on paper, although some people may find this easier. The acceptance came through quickly. Not yet had an opportunity to make a claim, shouldn’t have to.

Got through on the phone quickly and explained what I required. The customer adviser took me through all of the process and gave an explanation at each stage.
The quote I received was satisfactory and I decided to go ahead with the insurance. At first I requested a monthly payment, but changed my mind after the event and it was not a problem to sort it out.

Just taken a joint Europe policy for wife and I. Easy online process and decent pricing compared to our previous insurer but somewhat stripped out in terms of cover. £5K cancellation is just about OK for us but would have preferred the option for £0 excess (or a minimum claim value).
I guess the acid test will be if we ever need to claim.

User friendly. Not rushed in decision making. Policy fully explained. Pleasure dealing with them.

Very helpful on the telephone. I was able to buy travel insurance after being turned down by countless companies. My husband is 2 years clear of cancer, so scans every 4 months. We also have the usual medical problems, eg. High BP, Cholesterol and type 2 diabetes. I found the cost was very reasonable, you can get insurance upto age 79.

Your advisor was calm throughout and talked me through the process and reached the perfect solution for me. Excellent service

It was just so easy to get all the information and then activate it

Mandy answered all my questions and was well informed about the product.
The whole experience of buying insurance by phone was quick & easy

An easy to use system, good prices and great customer service.

Wonderful service, excellent value for money from a trusted insurance group.

Friendly helpful and professional staff All queries answered easily.

Very easy to join. Love the fact we don’t have to answer a large number of often stupid or repetitive questions. Perfect for those of us of a. Retain age who, though still generally fit and active, do take the odd prescription medication.

The website was easy to use and I obtained a promising quote for home and building insurance. When I phoned the wait was quite long but worth it, the staff member Hannah was helpful and purchase was completed over the phone. This made me feel more confident, we had been with our previous insurer for over 20years and were no longer able to afford the premium.
The premium seems to be a good price and we are pleased to use this company.

All staff were professional, helpful and considerate.