cslplasma.com Reviews 

CSL Plasma in Spartanburg,SC employs the rudest nurses I have ever come across. They are condescending and treat the donors like they are nothing. The office is also filthy and not up to the standards of a plasma donation sight should be.

I'm a first time donor and the experience itself was fine. But I wouldn't recommend or go back solely due to their payment system. They give you a payment card through paysign and it's impossible to get it to your own bank account. There's no direct transfer option. I have tried cash app and gotten charged all kinds of fees because they decided to decline the card. I have gone to a specified ATM and gotten declined. And you have to be careful there, too, because they'll charge you all kinds of weird fees. Several people claim to have all kinds of money taken off in ridiculous fees. Their whole payment system is the absolute pits. I needed my money in my own bank account. So now an unused card is in my possession when I needed to add it to bill money and, as a result, what feels like a lot of time spent for nothing.

If you see a CSL plasma pop up in your neighborhood, congratulations! The junkies will be there shortly. Get ready for a beggar at every light of the closest intersection.

CSL corporate thinks it’s customers are too desperate for the money they earn donating plasma! Months ago they lowered the first donation of the week by 3 dollars. And today after donating the second time this week, they took 10 dollars away from this donation! Their stock has been tumbling, and this is their remedy! My advice is take your plasma to their competitors! I know I will!!

CSL Plasma is in serious decline! There are simply not enough “phlebotomists” on the floor daily. Donors are expected to wait in line 2 for over an hour, which is utterly ridiculous. The compensation is laughable and getting worse by the day. The lack of proper cleaning and sanitation is clearly at the bottom of your priorities! The treatment of employees and the pay they receive are downright shameful. It’s unacceptable that CSL seems to prioritize profits over the people who keep it running. This needs to change immediately and people like me are willing to do just that. Do better!

I go to the one in Macon Georgia. They do an okay job but it is hard to hear when they call you for the vitals or to donate. Some of the staff don’t seem like they really like their job but all the staff are pleasant.
It would be nice if they paid more but it still helps.

The owners are greedy as hell.....that is all I have to say

I went into CSL this afternoon in Yeadon PA. The staff employee immediately rejected me stating they do not accept donors from Philadelphia. Yeadon is a small county DIRECTLY ADJACENT TO PHILADELPIA!!! If this was true, then it should be stated on the website, and the option of "choosing"a location should have terms stated clearly.

The good news is I only wasted half of a day. I am seeing review where people are getting sent to the ER after the visit, have injuries from incompetent phlebotemists, and unprofessional staff. This place needs a class action suit and to be shut down. Permanently.

I am a 1st time Donor I know I expected longer time for 1st time. However, I got there...no one was at front desk about 20 minutes finally someone came did take my information watch the video and sat in waiting room 2 and half hours no one came couple asked said wait a "little bit" after 2 half hours I walked out. They need improve 1st time donor system speed things up!

Was donating just fine with no issues until I went to the admiral location. I should have known better because I have had issues there before because I do have a skin condition. They put me on a permanent deferment after telling me that they would not change anything on my file so I could go back to the downtown center. Straight up lied. I'm definitely never going back now.

This complaint is in regard to the CSL plasma center located in Grand Junction Colorado. To know where to even start with this review is beyond me. Not only does this center have poor customer service, with incredibly long waits and rude employees, they also have a tendency to employee very unethical personnel. You have employees who are sleeping with donors who are married, allowing donors to donate who are not qualified to donate, etc. Can't imagine a place of business that knowingly and willingly allows personnel to be employed who are comfortable with violating company policies that are set to protect the health of your plasma recipients. Seems like a company that cares more about profit rather than the integrity of the business. In most any other company, employees like this would be dismissed. What makes matters worse is this specific employee is in a management as well.

I just park my car in the lot like everyone. One person that screens came over to the booth I am being screened at yelling at me 3 times to move my car now. She was angry for some reason. It's not an employee parking spot because many donors park there and the MGR said its okay to park. There is no street parking. I walked out fast because she was just escalating this, over 25 doners heard this, how unprofessional and rude and embarrassing. My complaints to corporate goes unanswered and resolved. I have not returned. 282 donations I am platinum level. I am 72 years old.

I go to the location in Birmingham, AL andiy is full of very nice and professional people too. I actually feel like I'm welcome here and never had a bad experience

I go to the plasma place in Wilmington NC. High turnover rate. Workers like to chitchat with each other than do their job. Multitask. The front counter needs a dedicated customer service person so that the employees working the vitals stations don't have to stop with the person they are working with to answer the phone or talk to the people coming in to ask questions. Also they started this thing where if you're a new donor you get to jump to the front of the line for the hookup floor. They didn't do that 3 yrs ago when I started. I was there this past Tuesday to donate, I was there for 3 hrs waiting in line to have my vitals taken then the line to the hook up floor, 4 people got put in the front of the line in front of me which made it longer for me. REDICULOUS. I work full time which a lot of those people do. Standing on the cement floor waiting in lines for 3 hrs is not comfortable. When they were staffed I could be in and out in half that time. They got new machines so they're only using roughly a dozen chairs in the donation floor which isn't helping the line. I was there around 4pm, the lines are so rediculous and so they're rushing that the girl who stuck me didn't place the needle correctly so it was getting air at the needle spot, was very uncomfortable, my arm has felt bruised for 2 days. Something needs to be done. I've been told by a reliable source that people are leaving this one and going to the other plasma donation place in wilmington.

××××× Warning ××××××To much drama. Every staff member talks behind each othes back, in front of the people donating. High turn over with employees. I've donated and 5 times and my money has not been on my card at the end of the donation. I've had to call or come back to this location to get my money pushed through! The manager acts if this isn't problem! So unprofessional!

I donated at CSL in Cleveland Ohio, west 25th. I found it to be a way better experience than I thought it would be! The center was clean and the staff was friendly. My friends had ragged on me about donating plasma and I was feeling awkward about it. The nurse that did my physical, GG, she was awesome. She made me feel at ease. She was so kind and easy to talk to. She told me there's no shame in donating plasma and all the many ways I would be helping
to save lives. She really helped to make this a great experience for me! I will be telling my friends!

Im so sick of the VERY LONG LINES!!!! Every time I come I WAIT forever to donate. Don't come here unless you enjoy WAITING!!!

Jabria.at check in landover, Md
does a great job and always pleasant and she keeps a smile.on her.face shes.a great person to see when I come in.
Grady Terry

I fractured two toes at work, but I didn’t need either surgery nor medication (painkillers, etc), so I didn’t donate for 7 weeks, after 7 weeks I’m still was wearing a boot, but I’m feeling great. I did the questionnaire and I specified that I was feeling healthy and was not taking medication. After I went through the registration process I went straight in line waiting for my turn to donate. I was almost done with my donation when some of the workers came to say hi and asked me what happened to my foot, these person and everyone else did not acknowledged me or greeted me when I first came it, anyway I explained what happened and after I was finished donating the told me right there on the floor that I shouldn’t have donated because of my foot. But I CSL had at the moment closed to 15 people on the floor including management staff and no one noticed me?!!! So then I’m the one responsible for them not don’t their job properly and all the do chitchat, swear, talk load and all kind of nonsense, while we’re there waiting for 2 hours, 2 1/2 hours or more… really?… A nurse told me to go see her and she wanted to take my boot off and at that point it’s been already three and a half hours of my being there and I need to go, and she stated to tell me that what I did was wrong, again, I was speechless cause how can they blame it on me? When I came back a a few weeks later another nurse and this time the manager gave me the same speech, I was not happy at all because the staff should be aware of if someone is wear a orthopedic boot, they should ask the person beforehand what happened. I think I ashamed the manager and nurse so much the banned me from CSL system telling me they were going lunch and investigation regarding my situation, but they didn’t wanted to take my medical information, my doctor’s name and number for them to verify everything I had told them. Bottom line they not letting donate stating they still investigating, the truth is they’re ashamed because I called them out. I mean, I’ve been donating at this place even before they got hired there, and I had donated at the CSL plasma in Blue Heron, Riviera Beach, FL. I just wish to go back and donate in Riviera Beach, never again will I donate in Greenacres even though is closer to me.