Cue & Case Online UK Store Reviews 

Amazing done it with in 10 minutes

I brought a cue last week absolutely love it quick delivery and very easy to get into contact with I would recommend this company to everyone that wants a cue or any accessories 👌

Good company to work with

. It's hard getting the right thing that you ordered when you live in Africa. But case &cue you came through with an amazing piece of work. Love it and thank you so much

Only bought a few items so far; cue balm, cue silk and some accessories, but service has been great. Prompt deliveries and nice to deal with a UK company that has competitive prices. Little boy enjoys the little sweetener in the parcels 😊

My pool cue arrived very quickly and in perfect condition, I've not been able to try it out yet because of illness. I will definitely be using this company again in the future.

Great experience ordering my Cue, only slight gripe is my order was eligible for a free gift but I had not realised I needed to add it to my order myself so I did not receive it. So bare this in mind if you order. Updated to 5 stars as cue&case reached out to send me my free gift. Excellent customer service thankyou so much.

Excellent choice of products, excellent service, fast delivery, items exactly as described. Will be back regularly for any snooker requirements. Thanks

The junior cue is perfect it’s light weight it is perfect for my daughter I will be ordering the case
For her birthday so it’s kept protected 🥰🥰

Exactly the cue I was looking for at a great price and delivered promptly

Very pleased with the snooker cue , received the next day and prompt without booking next day delivery, thank you.

Ordered a keychain. Came earlier than expected which a welcomed surprise. Love the keychain; good quality. Packaged with care and sweet surprise. Definitely recommend

We had an issue with courier not finding my house and my case was sent back, but after a short email exchange with Ben it was dealt with swiftly and professionally and cue case arrived next day. Delighted with it and the service provided! I definitely recommend! Thanks again

Dear Cue & Case,
Fantastic customer service providing fast delivery pace, the product is fantastic and I’ve received it in great order.

I’ve found it amazing that they’ve also added a mini bag of Haribo Tangfastics to say thank you.

Great value for money and the appearance of the packaging seems professional.

I will definitely order from here again!
Kind Regards
Andrew

Great product ,fast delivery

Great quality cue. Highly recommended. Well pleased.

Love ‘em: great range of products at reasonable prices. Great service too. Honest - decent company.
I’ve had cues and accessories from this firm over the last few years. My latest enquiry was for a male threaded replacement (for my spare - “banana” cue shaft). I mistakenly ordered a female thread shaft. When I realised and called them, their representative hunted high and low for what I wanted. On realising they didn’t have the shaft I needed, he then hunted for an adaptor, unfortunately without success. What I’m most impressed about - besides the friendly - professional service I received for an “occasional customer” was that I had a full refund to my card within 12 hrs. Bang on - Thank you. My go-to store.

A great service and great cue and case really pleased with them

Back in November, I decided to upgrade my snooker cue. Like most casual players, I'm pretty hopeless, but it's nice to have a decent cue that looks, feels & performs really well. Since buying a cue & case package, I've also purchased a 2nd cue, and that too is a quality product.

Service was excellent. One of the cues had a slight issue, but the chaps at Cue & Case replaced it, no problem.

My snooker hasn't improved, but now I can't blame my poor break building on having a rubbish cue!