Robert and Ava did an awesome job with explaining everything going over step by step the process. The only thing i could recommend maybe a little faster and it seemed to repeat things. I know it is fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The staff were positive and friendly. I did not expect the process to begin with an aim to be as quick as it could be. I never felt like these gentlemen were trying to slow the process or place addit... Toon meer
Zoey worked very hard to assure my understanding of the process, as well as the details needed to do this application correctly. She took the time and explained everything asking for a receipt from... Toon meer
Bedrijf heeft geantwoord
Lucas was very helpful and informative. He explained the process in detail. Answered all my questions. Robert was also friendly , helpful and informative. Cuin is making the process of visa applicati... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CUIN.ca, led by CEO Nitzan Kapuya, operates globally with entities in Canada, Spain, and Israel, providing comprehensive immigration services at affordable prices. In addition to assessments, CUIN.ca handles immigration cases with a focus on regulated procedures, supported by its recognition from the CCIC organization for compliance and ethical standards. At the heart of CUIN.ca's success is Mr. Harry Wang, a distinguished Regulated Canadian Immigration Consultant (RCIC) with over a decade of professional experience. With a Master's degree from a prestigious institution in the UK, Mr. Wang combines academic expertise with practical knowledge to navigate the intricate landscape of Canadian immigration laws. As the head of the immigration consulting team, Mr. Wang is dedicated to offering personalized and comprehensive immigration services tailored to each client's unique needs. His commitment to client satisfaction is unwavering, ensuring that every individual receives the support and guidance they need to achieve their immigration objectives. Addressing affordability concerns, CUIN.ca offers competitive pricing for both assessments and immigration case handling. Clients can access these services with confidence, knowing they receive quality assistance at accessible rates. Open communication channels ensure clients can reach out directly to Mr. Kapuya or the support team for prompt and transparent assistance, reflecting CUIN.ca's commitment to excellence in immigration services.
Contactgegevens
Calle Balmes 173, 080090, Barcelona, Spanje
- 17788194344
- suppor@cuin.ca
- cuin.ca
4,6
Uitstekend
539 reviews
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Answered every question
6 april 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your feedback. We’re pleased to hear that all your questions were answered.
We appreciate your kind words and look forward to continuing to assist you throughout your journey. ✨
Expertly explained process
6 april 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your feedback.
We’re pleased to hear that the process was explained clearly and professionally. Providing thorough and easy-to-understand guidance is an important part of ensuring our clients feel confident moving forward.
We appreciate your kind words and look forward to continuing to assist you throughout your journey.
High Rankings for CUIN Professionalism
It was a pleasure to talk with Eve Cameron from CUIN who did a professional job with our initial interview. The screening process with Eve provided me with information on the call and in emails to explain the process and to eliviate any apprehension that I may have had.
3 april 2026
Review zonder uitnodiging
Antwoord van Cuin
We sincerely appreciate your feedback. It’s wonderful to hear that Eve Cameron provided a professional and reassuring experience during your initial interview.
It’s especially encouraging to know that the screening process helped clarify the steps ahead and ease any concerns you may have had. Providing clear information and supportive guidance is very important to us.
Thank you for your kind words and trust in our team. We look forward to continuing to support you throughout your journey.
Antwoord van Cuin
Thank you for your feedback.
We’re glad to hear that our team was helpful, patient, and understanding. Providing attentive and supportive service is very important to us, and we’re pleased that your experience reflected this.
We appreciate your kind words and look forward to continuing to assist you.
The agent was very helpful in providing…
The agent was very helpful in providing all information.
1 april 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your feedback.
We’re pleased to hear that the agent was helpful in providing all the information you needed. Ensuring clear and thorough communication is very important to us, and we’re glad you had a positive experience.
We appreciate your time and look forward to continuing to assist you throughout the process.
Eve was amazingly kind and welcoming…
Eve was amazingly kind and welcoming and made the process very straightforward. I know she stayed late to help with my case and I could not be more grateful. Thank you so much.
1 april 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your thoughtful feedback.
We’re delighted to hear that Eve provided such a kind and welcoming experience while making the process straightforward for you. It’s especially meaningful to know that her dedication and willingness to go the extra mile made a positive impact on your experience.
Your appreciation will certainly be shared with Eve. Thank you for your kind words, and we look forward to continuing to support you throughout your journey. ✨
Zoey Burton
I missed the initial call. But I called back and had the pleasure of conversating with Zoey Burton. She was very professional, polite, articulate, sincere, and was a fountain of knowledge. She made sure her information was clear and direct, but most importantly, that I understood. If she is any indication of what Canada has to offer, I am eager to experience more.
1 april 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your thoughtful feedback.
We’re delighted to hear that Zoey Burton provided such a professional, polite, and informative experience. It’s wonderful to know that she took the time to ensure everything was clearly explained and that you felt confident and well-informed after your conversation.
Your kind words about her sincerity and knowledge are truly appreciated, and we’re glad she made such a positive impression. We look forward to continuing to support you as you explore the opportunities ahead.
Great first step...
William was very helpful and informative. It was a comfortable experience. Thanks William 😁
27 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your feedback.
We’re pleased to hear that your first step was a positive and comfortable experience. It’s great to know that William was helpful and informative while guiding you through the process.
We appreciate your kind words and look forward to continuing to support you throughout your journey. 🌟
Eve was very warm and professional
Eve was very warm and professional in her interview with me. You can tell she really loves Canada and is excited to help people move there.
31 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your feedback.
We are pleased to hear that Eve provided a warm and professional experience during your interview. It is encouraging to know that her enthusiasm and dedication to helping individuals pursue opportunities in Canada made a positive impression.
We appreciate your kind words and look forward to continuing to support you throughout your journey.
Terrific Service
Everyone I spoke with listened well, responded clearly and helped me achieve my goals.
30 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your feedback! 🌟
We’re delighted to hear that you had a positive experience with our team. It’s great to know that everyone you spoke with listened carefully, communicated clearly, and helped you move closer to achieving your goals.
Providing attentive, professional, and goal-oriented support is very important to us. We truly appreciate your kind words and look forward to continuing to assist you throughout your journey.
Through in the explanation
Through in the explanation of what to expect. Not totally clear of next requirements but am trusting that it is a process and will take some time.
30 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your feedback.
We are delighted to hear that you had a very positive experience with our team. Providing professional, courteous, and supportive service is at the core of what we do, and it’s encouraging to know that this was reflected in your experience.
We truly appreciate your kind words and look forward to continuing to assist you.
Tremendous Personnel
Personnel were professional and very courteous. Very positive experience.
26 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind words!
We’re pleased to hear that your phone call with William and Robert was helpful and informative. It’s great to know that you feel positive about moving forward, and we’re committed to supporting you throughout the remainder of your journey.
We appreciate your trust in our team and look forward to assisting you every step of the way toward achieving your Canadian immigration goals.
Still no refund just excuses
This is the response I receive from CUIN:
Dear Marc,
Thank you for sharing your concerns. I’m very sorry to hear about your frustration and the experience you’ve described. I completely understand how upsetting it can feel when communication does not meet your expectations, and I appreciate you bringing this to our attention.
Regarding the payment, when a credit card dispute is opened with the bank, the transaction is automatically placed on hold by the payment processor until the card company completes its review. During that time, the funds are not accessible to us, which is why the financial team advised that the matter would need to be resolved through the card provider first. Once the card company completes their review, the financial department can reassess the situation accordingly.
I also understand your request for clarification about the work completed on your case. I will forward your message to the appropriate department and ask them to review your file and provide further clarification.
Your feedback is important, and we do take concerns like this seriously. I appreciate your patience while the relevant team looks into this matter.
Another promise that will no doubt go unanswered
This was my response to the email:
THE MONEY IS NOT PLACED ON HOLD FOR 2months after the dispute has been settled and card paid. So don’t shine me on with that rhetoric I surely am not that GUIBLE. So tell me truthfully why are you still holding my money months after you were paid
11 november 2025
Review zonder uitnodiging
Antwoord van Cuin
We understand how frustrating this situation feels. However, we would like to clarify that your case has not been ignored. As previously communicated, that your case did undergo initial processing within the first few days following your enrollment, which is why it does not qualify for a full refund under the terms agreed upon at the time of purchase. We understand that timelines may feel short; however, work on files begins promptly after onboarding.
Regarding the payment, once a dispute is initiated through the credit card provider, the funds are placed on hold by the issuing bank and are not released to us until the dispute is resolved. This is a standard banking process and unfortunately outside of our control. While you may have settled your credit card balance, this does not mean the funds were released to us.
Refund decisions in cases involving chargebacks or disputes cannot be processed instantly, as parts of the process are governed by the financial institution and must follow formal timelines.
We also want to respectfully note that posting repeated negative reviews does not accelerate or strengthen the review process. Each case is evaluated based on documented timelines, work completed, and the applicable terms agreed to at enrollment — not on external commentary. Our focus remains on resolving matters through the proper administrative and financial channels.
Gunther and Tiffany provided clear…
Gunther and Tiffany provided clear information about the early process of immigration. I have been interested in this for a few years now.
23 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind words!
We are pleased to hear that Gunther and Tiffany were able to provide clear and helpful information regarding the initial stages of the immigration process. It is always our goal to ensure that our clients feel well-informed and confident as they begin their journey.
We also appreciate you sharing your long-standing interest in this path. Our team is committed to supporting you every step of the way as you move forward.
Thank you for your trust in our services.
Our new home in Canada
Taylor and Martin were informative, professional, empathetic and thorough. Explained approximately how much money it will take, the length of time it'll take from beginning to the end, doctor physicals and so on. They were knowledgeable, professional and were able to answer any question or concerns we have. They encouraged us to email any questions we may have! Thank you, Taylor and Martin for helping to make this journey easier.....you two are the best!
16 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Taylor and Martin were informative, professional, and empathetic throughout your experience. It’s great to know they were able to clearly explain the process, timelines, and requirements while addressing all your questions and concerns.
Providing thorough guidance and ongoing support is very important to us, and we’re glad they helped make your journey feel easier. We’ll be sure to share your kind words with them.
Thank you again for your trust in our team, we’re excited to continue supporting you on your journey to Canada!
Great customer service
Your representatives were very kind, patient and professional. They made sure my questions were answered thoroughly and that I understood the process.
20 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind words!
We are pleased to hear that our team provided you with courteous, patient, and professional service. Ensuring that your questions are thoroughly addressed and that you have a clear understanding of the process is very important to us.
We appreciate your trust and look forward to continuing to assist you.
Coming to Cananda
Both Gunther and Tiffany were very helpful in walking me through the immigration process. It was very simple and straightforward. I look forward to the next steps in the proess
19 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind words!
We are pleased to hear that Gunther and Tiffany were able to guide you through the immigration process in a clear, straightforward, and supportive manner. Ensuring that each step is easy to understand while providing reliable assistance is a key part of our commitment to our clients.
It is also encouraging to know that you feel confident moving forward. We will continue to support you closely throughout the next stages to ensure a smooth and well-guided experience.
We truly appreciate your trust in our team and look forward to assisting you every step of the way.
Commication was clear and concise
Commication was clear and concise. Appreciate working with William and Tiffany today.
18 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind words!
We are pleased to hear that the communication was clear and concise, and that your experience working with William and Tiffany was positive. Providing efficient and professional support is our priority.
We appreciate your time and look forward to continuing to assist you.
Our first steps
Everyone we talked to was kind, polite, informative and patient. They guided us through all of the important information we needed to understand and gave us the next steps in the process. We are waiiting for our interview next. Thank you to all the good people who helped us.
17 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind words!
We are pleased to hear that your initial experience has been positive and that our team was able to provide clear, patient, and informative guidance throughout the first steps of the process. Ensuring that you feel well-informed and supported is very important to us.
We wish you the best for your upcoming interview and look forward to continuing to assist you. Thank you for your kind words and trust in our team.
Friendly and Informative
I found both Rusty and Tiffany very friendly and informative. They patiently answered my questions and are guiding me thru this process.
17 maart 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you so much for your kind feedback!
We’re glad to hear that Rusty and Tiffany were able to provide a friendly and informative experience while guiding you through the process. Your satisfaction means a lot to us, and we’re always here to support you every step of the way.
If you have any further questions, please don’t hesitate to reach out—we’re happy to help!
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