Robert and Ava did an awesome job with explaining everything going over step by step the process. The only thing i could recommend maybe a little faster and it seemed to repeat things. I know it is fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The staff were positive and friendly. I did not expect the process to begin with an aim to be as quick as it could be. I never felt like these gentlemen were trying to slow the process or place addit... Toon meer
Zoey worked very hard to assure my understanding of the process, as well as the details needed to do this application correctly. She took the time and explained everything asking for a receipt from... Toon meer
Bedrijf heeft geantwoord
Lucas was very helpful and informative. He explained the process in detail. Answered all my questions. Robert was also friendly , helpful and informative. Cuin is making the process of visa applicati... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CUIN.ca, led by CEO Nitzan Kapuya, operates globally with entities in Canada, Spain, and Israel, providing comprehensive immigration services at affordable prices. In addition to assessments, CUIN.ca handles immigration cases with a focus on regulated procedures, supported by its recognition from the CCIC organization for compliance and ethical standards. At the heart of CUIN.ca's success is Mr. Harry Wang, a distinguished Regulated Canadian Immigration Consultant (RCIC) with over a decade of professional experience. With a Master's degree from a prestigious institution in the UK, Mr. Wang combines academic expertise with practical knowledge to navigate the intricate landscape of Canadian immigration laws. As the head of the immigration consulting team, Mr. Wang is dedicated to offering personalized and comprehensive immigration services tailored to each client's unique needs. His commitment to client satisfaction is unwavering, ensuring that every individual receives the support and guidance they need to achieve their immigration objectives. Addressing affordability concerns, CUIN.ca offers competitive pricing for both assessments and immigration case handling. Clients can access these services with confidence, knowing they receive quality assistance at accessible rates. Open communication channels ensure clients can reach out directly to Mr. Kapuya or the support team for prompt and transparent assistance, reflecting CUIN.ca's commitment to excellence in immigration services.
Contactgegevens
Calle Balmes 173, 080090, Barcelona, Spanje
- 17788194344
- suppor@cuin.ca
- cuin.ca
4,6
Uitstekend
539 reviews
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jade was very patient with me as we had…
Jade was very patient with me as we had a somewhat poor phone connection the necessitated her repeating her questions several times
13 januari 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for sharing your experience! We’re glad to hear that Jade remained patient and supportive despite the phone connection challenges. Providing clear and considerate assistance is very important to us, and we appreciate you taking the time to acknowledge her efforts.
Could do more up front to ensure appl doesn't feel like a scam
Direct and complete. It would have been helpful to have some pre-information or overview about the CA immigration process - which I searched separately and independently before paying. Until doing this - I was concerned the contact from CUIN was just a well organized scam given that I was about to supply funds and private information. I found CUIN in on the level.
13 januari 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your honest and thoughtful feedback. We appreciate you sharing both your initial concerns and your overall impression.
We understand how important transparency is, especially when it comes to sharing personal information and making payments. Your suggestion about providing more upfront information is valuable, and we’ll certainly take it into consideration as we continue improving how we introduce the immigration process to new clients.
We’re glad to hear that after further review and interaction, you found CUIN to be legitimate and professional. Thank you for taking the time to share your experience and for trusting us with this important journey.
Lucas was kind and very informative
Lucas was kind and very informative. He checked in regularly to make sure I was understanding the whole process. He was easy to get a hold of by email and made the process very simple. Thanks!!!
12 januari 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your lovely feedback! We’re delighted to hear that Lucas was kind, informative, and took the time to ensure you fully understood each step of the process. It’s great to know he was easy to reach and helped make everything simple and clear. We truly appreciate you sharing your experience with CUIN Immigration!
Robert was so nice and helpful
Robert was so nice and helpful! Thanks so much for your help!!
9 januari 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind words! We’re so glad to hear that Robert was nice and helpful. We truly appreciate you taking the time to share your experience and thank you for choosing CUIN Immigration!
Taylor Collins and Robert Cruz are TOPS
Taylor Collins and Robert Cruz are very knowledgeable and explain very clearly. The two conversations were pleasurable an informative.
7 januari 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your wonderful feedback! We’re delighted to hear that Taylor Collins and Robert Cruz provided clear, knowledgeable, and informative guidance, and that your conversations with them were both pleasant and helpful. At CUIN Immigration, we truly value making the process easy to understand and comfortable for our clients. We appreciate your trust and look forward to supporting you as you move forward.
Dangerous practices
The legal support department contacted me by email, asking me to send a copy of my ID over unencrypted email. This is a severe security violation of NIST 800-171.
After response:
Under no circumstances should any business ever request PII documents via unsecured email. No person should ever supply PII over unsecured email. CUIN twice solicited PII over unsecured means with no mention or offer of secure transfer. Not acceptable. In the United States, this constitutes a loss of control of information under the US Privacy Act of 1974.
NOTE: this has been flagged as defamatory. Each statement in this review is purely factual. Please refer to the legal documents referenced. Trustpilot also sent an email that is supposed to contain a link to a form to contest the flag - but there is no actual link in the email.
7 januari 2026
Review zonder uitnodiging
Antwoord van Cuin
Thank you for raising your concerns. We take matters of data security, licensing, and regulatory compliance very seriously and appreciate the opportunity to clarify.
First, regarding document submission: while many clients initially send documents by email for convenience, CUIN Immigration also provides secure methods for document sharing upon request. We understand that security standards are important, and if this was not clearly communicated to you at the time, we sincerely apologize for any discomfort this caused. We are continuously reviewing our procedures to ensure best practices are followed and clearly explained to all clients.
Second, with respect to licensing: under Canadian law, only a Regulated Canadian Immigration Consultant (RCIC) may provide immigration advice or represent clients before IRCC. At CUIN Immigration, all legal immigration services and advice are provided exclusively through our licensed RCIC:
Shuo (Harry) Wang
RCIC Registration Number: R514372
Regulatory Body: College of Immigration and Citizenship Consultants (CICC)
Other team members, including client support coordinators or case managers (such as those you mentioned), are not immigration consultants and do not provide legal advice. Their role is administrative and supportive only, which is fully permitted under Canadian regulations. The assignment of a support representative does not imply that they are acting as, or replacing, an RCIC.
We respectfully disagree with the characterization of our operations as dangerous or improperly licensed. CUIN Immigration operates within Canadian regulatory requirements, and our licensing credentials are publicly verifiable through the official CICC register.
That said, we regret that your experience raised concerns rather than confidence. If you would like to discuss secure document submission options, clarify staff roles further, or review your file directly with our licensed consultant, our management team would be happy to assist.
Your feedback is taken seriously and helps us continue improving transparency and communication.
Unhappy
Ask us for information which we gave to photocopy of our passport our résumé and gave them $275 and we never heard from them again so I turned them into my bank and I got my $275 back. I don’t know what your problem is, but I called him probably 10 times all the numbers they had and nobody answered. All I got was music.
18 november 2025
Review zonder uitnodiging
Antwoord van Cuin
We’re very sorry to hear that you felt dissatisfied with your experience, and we appreciate you taking the time to share your concerns.
We would like to clarify that after the initial call, and in cases where a client is unable to stay on the line for the welcome call with our support team, all follow-up communication is sent by email regarding the next scheduled steps or call. In some cases, these emails may unfortunately be filtered into a spam or junk folder, which can make it appear that no response was sent. We kindly recommend checking those folders to ensure nothing was missed.
Please be assured that our team makes every effort to return calls and respond to emails as promptly as possible. We sincerely regret if you were unable to reach us and understand how frustrating that can be.
We take your feedback seriously and are sorry that your experience did not meet your expectations. If you wish to reconnect or need any clarification, our support team remains available to assist you.
The team at CUIN.CA is everything I’d…
This company is actually a scam. They have you write reviews very early in….just before taking your money! Look at Reddit posts
16 december 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team met your expectations and provided the professional, personable, and informative support you were looking for. William and Robert will be especially happy to know they made such a positive impact on your experience. We truly appreciate your trust in CUIN.CA and wish you every success as you work toward your dream of moving to Canada!
Starting an application
Amelia was so patient even if I asked a lot of questions before proceeding. She assured that they will help me all the way regarding my immigration application to Canada.
19 december 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind feedback! We’re delighted to hear that Amelia was patient, reassuring, and thorough in answering all of your questions. At CUIN Immigration, we believe it’s important for our clients to feel informed and confident at every stage of the process. We’re glad Amelia was able to provide that support, and we look forward to assisting you throughout your Canadian immigration journey.
Everyone was very personable
Everyone was very personable. Explained all steps in the process very well. Asked me if I had any questions.
4 december 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind feedback! We're pleased to hear that our team provided clear explanations and ensured you felt comfortable asking questions. Being personable and thorough is something we prioritize, and we're glad it came through in your experience. If you need any further assistance, we're always here to help!
Clear process and details on next steps.
22 november 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your feedback! We're glad to hear that the process was clear and that the next steps were explained well. Our team is always committed to providing transparent and easy-to-follow guidance. If you need anything further, we're here to help!
So far an excellent experience
25 november 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you for sharing your feedback! We’re glad to hear that your experience has been excellent so far. Our team is committed to making every step clear, smooth, and supportive, and we look forward to continuing to assist you throughout the process.
If you ever have questions or need anything along the way, we’re always here to help.
My initial contact with Chris and Robert.
This is only my initial contact with the company but I found Chris and Robert easy to speak with, well informed, and polite. It was a pleasure to be walked through the complicated procedure with such concerned, polite, individuals. It gives me hope the rest of the process will be as easy and pleasant.
21 november 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your thoughtful feedback! We’re delighted to hear that your first interaction with Chris and Robert was positive and reassuring. Our team strives to make the immigration process clear, comfortable, and professional from the very beginning, and it’s wonderful to know they helped you feel supported.
We truly appreciate your trust in us and look forward to making the rest of your journey just as smooth and pleasant.
Everything was explained well
Everything was explained well. Staff took the time to point out the process of immigration and the possible outcomes. I found the services to be courteous and polite.
21 november 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your kind feedback! We’re glad to hear that everything was explained clearly and that our team took the time to walk you through the process and potential outcomes. Providing courteous, patient, and professional support is something we take very seriously, and we’re happy to know it showed in your experience.
We appreciate your trust and look forward to assisting you throughout the rest of your journey.
My experience
I thought they were extremely clear, organized, friendly, and helpful.
19 november 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you for sharing your experience! We’re very glad to hear that you found our team clear, organized, friendly, and helpful. Providing a smooth and supportive start to your immigration journey is always our priority.
We appreciate your trust in CUIN Immigration and look forward to assisting you throughout the next steps.
A delightful experience. …
My experience with Cuin could not have been more pleasurable.
Eve, the woman who took her time with me this morning was very knowledgeable. She explained everything to me in detail and made sure that she answered all of my questions. Eve is a very personable woman. She made everything easy.
19 november 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive and enjoyable experience with our team. Eve will be very happy to know that her patience, clarity, and professionalism made the process easy and comfortable for you.
We truly appreciate your trust in CUIN Immigration and look forward to supporting you throughout the next steps of your journey.
Do not file if you’re not ready to move
When I received the call I was not explained the requirements of this process until I had answered all the questions, I feel this was distrusting, some people are willing to move but can’t do it right away and if Abby Franklin would have told me from the beginning what was expected I would not have committed to posting the fee required for this process. I want to move but when I am ready, if I am approved for the Canadian visa I am not able to move immediately, then there is the last chance pressure that people that are running scams use, as I said this method of processing proved to be distrustful and I am not recommending anyone to start this process unless they are for sure ready to start the process to move.
12 november 2025
Review zonder uitnodiging
Antwoord van Cuin
Thank you for sharing your feedback. We are truly sorry to hear that you felt uncertain during the process, and we appreciate the opportunity to clarify the situation.
At CUIN Immigration, transparency is extremely important to us. All assessments begin with eligibility questions so that our team can understand your background before explaining the full requirements of the immigration programs. However, you should always feel fully informed, and we regret if this was not your experience during the call.
To clarify an important point: being “approved” for a Canadian immigration program does not require you to move immediately. Most programs have long processing times, allowing applicants to prepare at their own pace. There is absolutely no pressure or deadline to relocate right away, and we do not use any urgency tactics.
Regarding the assessment fee, it covers the professional review of your file by our Regulated Canadian Immigration Consultant (RCIC). However, if at any point you feel the process was not clearly explained, we encourage you to contact us directly so we can review your case and support you appropriately.
We genuinely value your interest in immigrating to Canada and would be happy to reconnect, answer your questions, and make sure you feel comfortable and informed before taking any further steps.
Please reach out to us at support@cuin.ca — we are here to help.
Kind regards,
CUIN Immigration Team
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