Current Catalog Reviews 

Do not purchase bank checks from Current Catalog! I ordered 2 boxes of checks from them and never received a confirmation email. However, they don't seem to have an issue sending me promotional messages. I checked my credit card a few days later and found that they had charged me for the order. I chatted with someone online who told me that the order had shipped the previous day. When I asked for the tracking information I was told that they were sent USPS, they would arrive in 7-14 days and that they don't provide tracking information for small orders of one or two boxes of checks!!! So, my banking information is floating around out there for the next two weeks and I just have to pray that it arrives at my address and not someone else's. If it doesn't arrive, I will have no idea where it is. In that case I guess I will just have to cancel all of my banking information and get a new account. No worries for Current Catalog, I guess!!!!!! How irresponsible.

I placed a sizable order in early November, including Christmas cards and personal banking checks. I received part of my order in December but did not receive the Christmas cards until February and just received my bank checks today, on 3/22/2025--nearly 5 months later! Currently claims that buying checks from them is safe and secure but I would say that my experience might indicate otherwise.

As many others have stated, do not rely on the processing times stated for online orders! I ordered valentines for my kids to give out in school 17 days in advance and paid for expedited shipping, and they won't arrive in time. Customer service was zero help. They "don't help with online orders" !?!?!

Horrible customer service, no actually NO customer service! I placed a fairly large order with Current the end of December. I received it on January 20th! The bad part is that I did NOT receive my complete order. I contacted them THREE times about it & absolutely NO response. They have completely ignored all correspondence & never refunded the purchase I paid for the items! How can a company that has been around that long still be in existence?? DO NOT purchase anything from them, they're fired!!
UPDATE MARCH 17, They never did reply, just completely ignored any correspondence. In other words, they took my money & did NOT send the whole order! Somebody needs to investigate this company!!

I placed an order and per the website orders ship within 3-5 business days. 10 business days later when my package still was not shipped I called and was told it takes 10 business days to ship and my order would ship that week, The next week when my order still was not shipped I did an online chat and was told my order would be expedited because it was stuck at the fulfillment warehouse. Two days later when my order still was not shipped I did another online chat and this time I was told the delay was due to the items that I ordered because they were processed as personalized even though they were not personalized . My order still is not shipped. I was charged for the order as soon as I placed it and the rude representative that I did the chat with kept asking if I wanted to cancel the order. I believe she was trying to get me to agree to cancel it since they obviously are not going to ship it and that would give them an excuse for not shipping my order that I paid for when I placed the order. I have been given three completely different answers the three times that I have asked about the status and they act like I am being unreasonable by asking when they are going to ship my order.

Absolutely Loved the Christmas Gifts Collection. Ordered gifts for my family, friends and myself on the occasion of Christmas. Shipments delivery was on time and the quality is superb. Thank you Current.

As others have complained, the sneaky shipping surcharge was added. I wouldn't complain if the shipping was remotely timely. My order was placed on Dec 28th, and I received it, Jan 16th. BTW FedEx said I was getting delivery for the past 4 days.
In Oct I ordered cards and address labels that were of average quality, so I placed another order for the following year. The address labels are half the thickness of the previous ones. How is it possible that the quality changed so dramatically in 3 months!! When I called to complain they offered me a discount on a new order. No thank you!!

This company has always been slow to ship but this time seems the worst. I'm so sick of checking the status every day and it just keeps saying "fulfillment". I assume they must always be short staffed. I love some of their products but super slow shipping irks me. It's not even the shipping itself so much, it's the time it takes before they ship. As someone else mentioned, in the meantime some of your items become "out of stock" by time they fill your order. I feel like I need to do picture searches and pay more to get their products through third parties. Ugh!
p.s. It has been 2-1/2 weeks since ordering. Some may think that's not very long? I do a lot of online ordering and everyone else ships out in 2 or 3 days max and I get my stuff in a week or less.
UPDATE: The day after I wrote this I received notice that my order was shipped and today (Jan. 22) I received my order. I feel I may have been a little harsh in my review. I do love their products and I think I need to accept the fact that they are slow to fulfill/ship if I want to keep ordering from them (which I do). I have changed it from 1 star to 4.

Attempting to log into my account. Says it doesn’t recognize my email n password and suggests I try later! Attempts to reset password fail because I never receive an email from Current to reset it.
In desperation I place my order as a guest and miraculously the system now somehow recognizes me and sends a confirmation of my order to my email. Tired of their automated system constantly being dysfunctional.

COSTUMERS BE AWARE !! the rebates or discounts offered in they company advertising are not honored.
The administration is a mess. Orders by phone takes 10- 20 minutes to do, and after all that, they send me a wrong printed checks.
I used the Co for many years. Something has changed in the wrong direction

Minus 1 star. NO CUSTOMER SERVICE. I Placed an order for Christmas cards & address labels on 23 Nov (to miss Black Friday rush). First email I received said 4-7 business days for shipping. NOT! Wrote them every week and time for delivery was always extended “ within 15 business days “. When checking “tracking”,it sat in Denver for at least 5days “pending label”. Needless to say that when they arrived on Christmas Eve, I couldNOT use items.
Now they want me to pay to have shipped back which cost more the the original purchase price!
Never ordering from them again.

I ordered a roll of Christmas wrapping paper on Dec. 8. According to tracking it's not going to make it here by Christmas. They didn't send it until Dec. 13 from Colorado, going to Florida via Fed Ex. Still should have made it.

They don’t even deserve a 1 star, I ordered Christmas return address labels & paid extra to get them here & it’s only a week till Christmas they were supposed to ship them overnight & didn’t! Trying to get a refund! Never do business with these people unless you can wait fire to get your order!

I ordered Christmas cards, and received totally different cards than the ones I ordered. I called Customer Service, and I was assured the correct cards would be sent with expedited shipping. Seven days later, and the new cards haven't even been shipped! I had to purchase cards locally in order to get them out in time. NEVER AGAIN!!

I am a long time customer! I love their heavyweight wrapping paper. I am so disappointed, I placed a small order on December 1st for some Christmas gift labels, a calendar for a gift and some notepads for stocking stuffers. On December 10th I contacted customer service asking the status of my order. They didn’t get back to me until December 13th to tell me my order had shipped and gave me tracking information. Well naturally I tracked my order! The labels have been printed but the shipping carrier has not picked up my order and it is now the weekend. I am furious! There is absolutely no excuse for an order taking this long to fill. These are items that should just be sitting in their warehouse. I am done!

I have always used Current to order checks and never had an issue. The last order I received was defective. The checks would not tear off without ripping at the top. I needed to use a razor blade to cut the checks. I ended up having to order checks from my bank. Called Current customer service twice - they offered a refund and said they would give a return phone call on the status of the refund. Still waiting after 3 months. I will no longer be ordering checks from Current catalogue.

I paid for expedited shipping for my daughters B-Day items & the items came a week late AFTER my other items arrived. Contacted them several times for a refund on my shipping however I haven’t heard back. Terrible customer service!!

Current Catalog Company is substandard at best regarding shipping. I paid for expedited shipping and package was still scheduled to arrive late. Manager claimed it was due to holiday delays. If that was the case they should provide an explanation to that effect that is not in fine print but posted prior to ordering items. Manager assured me I would get package
Dec 4 and received notice today Dec 5 that package not coming until Dec 6. Needed this item to send out Christmas invitations. Poor business practices and customer service.

I ordered simple address labels on Nov 17th. It is now Dec 3rd and still no labels. In the meantime, I ordered custom made Christmas Cards from Imprint that were delivered within days of me ordering them in addition to multiple on-line purchases that have been from a myriad of companies all delivered, again, within days of ordering. What is taking so long? I called customer service who said I had to wait until Dec 6th before I considered the labels lost in the mail. I will never order from Current Catalog again!

I tried to order address labels. I was told I would get a 20% discount + free shipping. When I checked out, I was not permitted to review my personalized address labels which seems sloppy on their part. I checked out anyway and paid by credit card. What irks me however is a $2.99 shipping surcharge was added to the final bill yet hidden from the itemization at check out. I am peeved. UPDATE: On Dec. 18 the labels finally arrived; I was also given a courtesy credit for the sneaky surcharge. While I cannot use the labels for this year’s Christmas letters, I have them now for next year. Moving from 1 star to 3 stars.