The website is currently offline, and went down after my purchase just a few days ago. I received a shipping confirmation email with a tracking number format that doesn’t look like UPS/FedEx/USPS/DHL.... Toon meer
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Lees wat reviewers zeggen
I ordered a 250 USA anniversary ornament and had it customized for a patriotic family. It arrived on time undamaged. I already knew it was an acrylic ornament as I read it was before purchasing it, so... Toon meer
Bedrijf heeft geantwoord
I ordered two more tumblers...absolutely LOVE them. These were for my sister ( her grandkids, ages 5 & 7, play baseball.) The kids feel special when Grammy has "their" tumbler. They check every game!... Toon meer
Bedrijf heeft geantwoord
The mockup online doesnt do it justice! Canvas pictures are beautiful and great quality. Ive already ordered 3 for my son's athletic banquet. He is a senior and will be graduating in 6 weeks🥹 We also... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Create personalized gifts with your own design! Transform days with our high-quality, custom items. Enjoy fast, secure delivery, free returns, and 24/7 customer service. Our range includes Apparel, Mugs, and more. Perfect gifts, designed by you!
Contactgegevens
3191 Delta Ave, 91770, Rosemead, Verenigde Staten
- 818-669-3761
- support@customizeaf.com
- customizeaf.com
4,0
Goed
195 reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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i absolutely love my shirt
i absolutely the customized shirt i ordered.. received it very quick and really good quality.. my only complaint is the website would freeze and not allow me to scroll at times but other then that very happy.. thank you so much
11 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your wonderful feedback! We’re thrilled to hear that you absolutely love your customized shirt and that you were happy with the quality and quick delivery.
We also appreciate you letting us know about the website freezing issue. Your feedback is very valuable, and we will share it with our team to help improve the shopping experience.
Thank you again for your support, and we hope to create something special for you again in the future!
The pillow I ordered with specific…
The pillow I ordered with specific instructions were not what I ordered
14 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
We sincerely apologize that the pillow you received was not made according to your requested instructions. We completely understand your disappointment and would like the opportunity to make this right for you.
Please kindly contact us via email with your order details and photos of the item received. We are more than willing to review the issue and resend the correct pillow for you.
Thank you for bringing this to our attention, and we look forward to resolving this for you as quickly as possible.
Virgin Mary Mom car ornament
I ordered the Virgin Mary Mom car ornament. It was exactly what I ordered. Well made. Mom and I both love it!
15 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your wonderful review! We’re truly happy to hear that you and your mom both love the Virgin Mary Mom car ornament and that it arrived exactly as expected.
It means a lot to us to know you are pleased with the quality and craftsmanship of the ornament. Thank you again for your support, and we hope to create something special for you again in the future!
Absolutely beautiful
Price is great. Decals are absolutely beautiful and just the right size. Can’t wait to put them on my vehicle as a tribute to my late fiancé!!
11 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your kind words and support. We are truly honored that our decal could help you create such a meaningful tribute to your late fiancé. ❤️
We’re very happy to hear that you loved the design, size, and value of the product. Wishing you comfort and beautiful memories every time you see it on your vehicle.
Thank you again for choosing us and for sharing your experience.
Got the wrong mugs
I actually ordered the blue and white 250th America anniversary mug and received in a short period red white and blue mugs. They are pretty and nice but I like the blue and white ones better (I ordered 3 mugs)
13 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
We sincerely apologize for receiving the wrong mugs with your order. We completely understand your disappointment, especially since you specifically selected the blue and white 250th America Anniversary design.
We’re glad to hear you still found the mugs pretty, but we understand they were not the style you expected. Please kindly contact our support team with your order number and photos of the items received, and we will be happy to assist you with a suitable solution as quickly as possible.
Thank you for your patience and understanding.
Bad costumer service
14 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
We are truly sorry to hear that your experience with our customer service did not meet your expectations. This is never the experience we want for our customers.
We value your feedback and would appreciate the opportunity to make things right. Please kindly contact our support team with your order details so we can look into the issue and assist you further.
Thank you for bringing this to our attention.
Excellent quality and beautiful
Excellent quality and beautiful! My daughters loved them for their Mother's Day! Beautifully done. Will definitely order again for gifts
10 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your wonderful feedback!
We are truly delighted to hear that you loved the quality and that your daughters enjoyed their Mother’s Day gifts. Knowing that our products could be part of such a special occasion means a great deal to us.
Your kind words and support are greatly appreciated, and we are especially happy to hear that you would order from us again for future gifts.
Thank you once again for choosing us. We look forward to creating more beautiful gifts for you in the future!
Knock your socks off type of gift
Product is spectacular. Ordering was a bit of a chore.
11 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your feedback!
We are thrilled to hear that you found the product spectacular and worthy of a “knock your socks off” gift — that truly means a lot to us.
We also appreciate your honest comments about the ordering process. Your feedback is very valuable, and we will continue working to make the experience smoother and easier for our customers.
Thank you again for your support, and we hope to serve you again in the future!
A great company! Glad I found it!
I've ordered a few things now from this company, and am thrilled that I came across this gem of a site. Some things I ordered were cat themed, and others were of Punch, my precious little monkey befriended by his orangutan buddy. I love them all! They're well made, true to size and awfully cute! Can't wait to wear my new tees if we ever get some warm weather in New England. I enjoy reading the emails from Caleb also...cute and very personable. Items came in a timely manner and were well secured.
10 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your incredibly kind and thoughtful review!
We are absolutely delighted to hear that you’ve been enjoying your orders and that both the cat-themed items and the designs featuring precious little Punch and his orangutan buddy brought you so much happiness. Your description truly made us smile!
It means a lot to know that you are happy with the quality, sizing, and overall experience. We’re also very glad the items arrived safely and on time. And Caleb will be thrilled to hear your sweet comments about the emails as well!
Thank you again for your continued support and for being such a wonderful customer. We hope warm weather arrives in New England soon so you can enjoy wearing your new tees!
Wishing you and Punch all the best!
Im truly blessed to have this beautiful…
Im truly blessed to have this beautiful keep sake of my son keeping his memory alive forever
9 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for sharing these heartfelt words with us.
We are truly honored that our keepsake could help preserve the memory of your son in such a meaningful way. Knowing that it brings you comfort and keeps his memory close means more to us than we can express.
Thank you for allowing us to be a small part of something so personal and special. We are sending you our warmest thoughts and deepest appreciation.
Wishing you comfort and love always.
It was easy and straight forward when…
It was easy and straight forward when ordering.
4 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your feedback!
We’re very happy to hear that you found the ordering process easy and straightforward. Providing a smooth and simple experience for our customers is very important to us.
We truly appreciate your support and hope you love your order. Thank you again for choosing us!
They have a good quality product it…
They have a good quality product it looks great it just as described
4 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your wonderful review! We’re very happy to hear that you are satisfied with the quality of the product and that it looks exactly as described.
Your support truly means a lot to us, and we appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
It was perfect I ordered a second cup for my daughter!!!
It was perfect IO
8 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your amazing review! We’re absolutely delighted to hear that the cup was perfect and that you loved it so much you ordered a second one for your daughter.
Your support truly means the world to us, and we hope both of you enjoy your cups for years to come!
Thank you again for choosing us.
All around great experience
Website is easy to navigate, shipping was fast, product is great! All around a great experience.
27 april 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your wonderful feedback! 😊
We’re delighted to hear that you had a great experience with us — from navigating our website to receiving your order quickly and enjoying the product. Your kind words truly mean a lot to our team.
Thank you again for your support, and we look forward to serving you again in the future!
Back again!
I ordered two more tumblers...absolutely LOVE them. These were for my sister ( her grandkids, ages 5 & 7, play baseball.) The kids feel special when Grammy has "their" tumbler. They check every game! The delivery was exceptionally quick. Ive ordered several items from this company and couldn't be more pleased.the quality is outstanding.
30 april 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for this incredibly kind review! 😊
We absolutely love hearing how special the tumblers are for your sister and her grandkids. It warms our hearts knowing the kids get excited checking that Grammy has “their” tumbler at every baseball game! ⚾💖
We truly appreciate your continued support and are so happy to hear that you’ve been pleased with the quality and fast delivery of your orders. Customers like you mean so much to us.
Thank you again for being part of our community!
I initially received the cup broken and…
I initially received the cup broken and without my grandson’s picture on it. However, the customer service was excellent! They quickly replaced the cup with the correct photo, just in time for my daughter’s first Mother’s Day. I truly appreciate the prompt support—thank you so much!
5 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your thoughtful review and understanding. 💖
We are truly sorry again that the original cup arrived broken and incorrect, but we’re very happy we could quickly make things right for you in time for such a special occasion — your daughter’s first Mother’s Day.
Your kind words about our customer service mean so much to our team. Thank you for giving us the opportunity to fix the issue and for your patience throughout the process.
We truly appreciate your support and hope your daughter loved her special gift! 😊
Wrong face on shirt
Ordered 2 custom shirts. One was correct and the other had another persons face on my son’s body. Waiting to hear back to hopefully get a new one before Mother’s Day
2 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you for bringing this to our attention, and we’re truly sorry for the mix-up with your order.
We have contacted you via email to assist with arranging a replacement for the incorrect shirt. Kindly please check your inbox (and spam/junk folder just in case) so we can proceed as quickly as possible.
We understand how important this is, especially with Mother’s Day approaching, and we will do our best to support you.
Thank you for your patience and understanding.
Smaller then the one I already have.
Smaller then the one I already have.. maybe I didn’t realize that when i ordered
1 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you for your feedback.
We’re sorry to hear that the item is smaller than you expected. We completely understand how important the right size is.
Please kindly contact us via email with your order details, and we’ll be happy to assist you with a replacement that fits you better.
We look forward to helping you resolve this as quickly as possible.
Great gift idea, but go bigger.
The online shopping experience was great. I do wish you would’ve explained what the back of the acrylic plaque would've looked like. I also wish I would’ve chosen a bigger size.
2 mei 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you very much for your thoughtful feedback.
We’re so glad to hear that you found it to be a great gift idea and had a positive shopping experience with us. At the same time, we truly appreciate your comments regarding the product details and size—your input helps us improve.
If you would prefer a larger size, please feel free to contact us via email with your order information. We’ll be more than happy to assist you with a replacement option that better meets your expectations.
Thank you again for your support, and we look forward to assisting you further.
The order came and is perfect
The order came and is perfect. Ordered two, and haven't heard if the other one was OK upon delivery.
!
28 april 2026
Review zonder uitnodiging
Antwoord van Customizeaf ™
Thank you so much for your kind feedback!
We’re delighted to hear that your order arrived and that you found it perfect—that truly means a lot to us. 😊
Regarding the second item, we hope it was delivered successfully as well. If you happen to hear any updates or if there’s anything we can assist with, please don’t hesitate to reach out. We’re always here to help ensure everything meets your expectations.
Thank you again for your support!
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