Nice frames built to specs, great customer service! Box was not handled particularly carefully by carrier (completely open on both ends, large gash all the way through the box), but frames luckily und... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We ordered from Customer Picture Frames once and then ordered the same items in more quantities the second time. For our second order, we weren't notified of our order being canceled by the sender and... Toon meer
Bedrijf heeft geantwoord
Great selection, good prices, easy to use website. The frames were packed well and shipped fast. I will definitely use again. A request for future orders would be to label the frames. I had a l... Toon meer
Frames were packed so well for shipping and absolutely beautiful! Wonderful frames for such a great price!! The acrylic came with double lined protectant film and love the non-glare option! Turned out... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Every picture tells a story. Every story deserves a frame. But anyone who's ever looked into custom framing knows it's not cheap. There's a reason too. Custom picture frames are handcrafted by frame experts to provide a professional finish to your pictures, art prints, and keepsakes. You're paying for the craftsmanship. However, Anthony Fontana knew there was a better way. As the website continues to grow, the team is still dedicated to one thing: providing high-quality custom framing services that are professional but affordable.
Contactgegevens
6 Shirley Ave, 08873, Somerset, Verenigde Staten
- (800) 916-8770
- Hello@custompictureframes.com
- custompictureframes.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful frame and matting
Beautiful frame and matting. I love how it looks with my cross stitch Christmas wreath. I would highly recommend this company and I will definitely use this company for another frame for a cross stitch pattern I am doing now. Very well packed for shipping and shipping was fast. Trust them for your frames, you will not be disappointed
5 oktober 2024
Preinstalled hanging hardware
Needed assistance with mounting the hanging hardware due to my crippled hands.
6 september 2024
Excellent customer service
Excellent customer service. Great turnaround time. Perfection in Quatity.
4 augustus 2024
Simply Outstanding
I started using this site over four years ago and they've never disappointed. Their pricing, materials, and customer services are amazing and I highly recommend them.
4 juli 2024
Review zonder uitnodiging
Great customer service!
7 februari 2024
Antwoord van Custom Picture Frames
Thanks for bringing this to our attention, Keith. Our mats are typically cut 1/4" smaller than the artwork so that that overlap can hold the image inside the frame. So we understand why not having that would be frustrating. We're looking into this matter, and customer service will be in touch to get you the correct mat for your painting.
Easy to do business with
15 maart 2024
Exactly what I ordered.
3 april 2024
Responsive and professional
Responsive and professional. Product delivered as advertised.
26 maart 2024
Excellent product and customer service.
1 april 2024
excellent across the board
excellent quality, ease of ordering, fast shipping, great customer service
30 maart 2024
Great Shadow Box Frames
I ordered several sample backgrounds for the shadow box frames I was interested in. The background selection and frames I ultimately ordered arrived well packed. They were perfect for my framed vintage pennants. The frames look much heavier than they are; I was able to hang on the wall with heavy duty command strips.
15 maart 2024
Add more packing I received my frame…
Add more packing I received my frame with scratches along the side and the frame was bouncing around on the inside of the box.
28 maart 2024
Antwoord van Custom Picture Frames
We're sorry to hear about this damage in transit, Joseph. We try to be as sustainable as possible, using only as much plastic as necessary to secure the frame in our specially engineered boxes. But we apologize there wasn't enough to protect your frame. Our customer service team is always available to resolve issues like this. We're looking into this matter and will be in touch!
Great potential…
Great potential. The product is reasonably well made. However, attention to detail is lacking.
I ordered a couple of shadow boxes. One of them arrived with a backboard that was cut too large; nevertheless, someone attempted to squeeze it into the frame - not only was it warped but also bent heavily in one corner, with an evident crease. The board was also scuffed. It should not hade been shipped out.
21 maart 2024
Antwoord van Custom Picture Frames
Thank you for bringing this to our attention. We handcraft every frame, so I'm sorry to hear about the too-tight squeeze and scuffs! Our customer service team is always available for issues like this. We try to resolve everything as quickly and hassle-free as possible! We're looking into this!
It was very easy to order online
It was very easy to order online, prices were great and it arrived in about the time I expected it to. I will use this company again. Quality product.
22 maart 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.