Nice frames built to specs, great customer service! Box was not handled particularly carefully by carrier (completely open on both ends, large gash all the way through the box), but frames luckily und... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We ordered from Customer Picture Frames once and then ordered the same items in more quantities the second time. For our second order, we weren't notified of our order being canceled by the sender and... Toon meer
Bedrijf heeft geantwoord
Great selection, good prices, easy to use website. The frames were packed well and shipped fast. I will definitely use again. A request for future orders would be to label the frames. I had a l... Toon meer
Frames were packed so well for shipping and absolutely beautiful! Wonderful frames for such a great price!! The acrylic came with double lined protectant film and love the non-glare option! Turned out... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Every picture tells a story. Every story deserves a frame. But anyone who's ever looked into custom framing knows it's not cheap. There's a reason too. Custom picture frames are handcrafted by frame experts to provide a professional finish to your pictures, art prints, and keepsakes. You're paying for the craftsmanship. However, Anthony Fontana knew there was a better way. As the website continues to grow, the team is still dedicated to one thing: providing high-quality custom framing services that are professional but affordable.
Contactgegevens
6 Shirley Ave, 08873, Somerset, Verenigde Staten
- (800) 916-8770
- Hello@custompictureframes.com
- custompictureframes.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very pleased wityh CPF again
Shipment was quick but I would have preferred to pick up my ten frame order (I am close to their facility in New Jersey) to save the $62 shipping cost.
The frames are good quality and easy to work with. Hardware is adequate, but not exceptional.
25 november 2023
Antwoord van Custom Picture Frames
Thanks for your feedback! We're working on adding an "in-store" pickup option to the website as a shipping option. But in the meantime, you can always contact customer service to arrange a pickup order so you won't have to pay the shipping cost in the future!
Not worth the cost
Poor quality for very high price. Definitely not worth the cost. Feels and looks cheap.
25 november 2023
Antwoord van Custom Picture Frames
We're sorry to hear you were unhappy with the quality of your frame. Our team is looking into your order to see what happened there. We'll be in touch!
Excellent service
Excellent service, excellent suggestions for style and type of frame. Brian is exceptional.
24 november 2023
Perfect size shadowbox!
This was a shadowbox I ordered to showcase my husband's records. Looks great! It's wrapped and under the tree.
17 november 2023
Best company around
What an amazing company! From answering my questions with great patience and great attitude to the quality of the frame that showed up at my house....I honestly can't wait to get more frames from them. I love supporting smaller businesses and this is one I truly believe in. If you have frame needs you found the right company. Place an order and get ready for a great frame with great service!
30 oktober 2023
Annie is amazing at her job!
Annie is amazing at her job!! Provided excellent customer service and resolved all my issues! The products are excellent as well, very happy.
6 november 2023
My frames are beautiful and display my…
My frames are beautiful and display my items very nicely, beware though if you need exact inside dimensions measurements add a 1/4" to the id. Good company and they respond well to all emails and resolve issues very fast
25 oktober 2023
When the local frame shop is too costly or too slow
Extremely fast service! Decent quality frames and mats at great prices. Good variety of options. More reasonable shipping rates than most other online custom framers. I've ordered frames/mats from custompictureframes.com several times and never been disappointed.
My most recent purchase -- which included double matting -- was created and shipped by the very next day. (Compare that with local frame shops, who also do a very good job but take between two weeks and two months to do it.)
I collect art and have used three different frame sources -- Amazon for small, absolutely standard size frames with no special matting needed, local shops for treasured works in large sizes, but from now on ONLY custompictureframes.com for true, accurate, fast custom work on nice non-standard sized works.
23 oktober 2023
Very Happy
The website is easy - lots of instruction and the frame turned out perfect - and a better price than other sites I visited. Frame arrived in great shape, nicely packaged. Very happy with my purchase.
25 september 2023
QUALITY WORK
Anytime I need a CUSTOM picture frame, I ONLY purchase from this company.
16 oktober 2023
Excellent value
The quality is excellent. The mats always fit perfectly and there is a good selection of colors. Packing is very good too
15 oktober 2023
Trusted frames
I ordered a number of frames, different sizes, everything was as I expected them. Excellent job at an affordable price.
14 oktober 2023
Awesome framing service
Awesome service! Easy to select the material, size and any upgrade options. Vry well-priced. Great packaging for delivering a 30" x 30" frame. Would easily visit this website for any future framing needs.
3 oktober 2023
It arrived and is the wrong size
Through some confusion I received the wrong size. Annie was very understanding and suggested I donate the frame I got. She told me to expect a corrected replacement. I am very pleased with her prompt action to remedy the situation and would order again from them.
23 september 2023
Antwoord van Custom Picture Frames
Thank you for your feedback, Margaret. We're sorry to hear you didn't receive the correct size for your artwork. We try to make the process as simple and hassle-free as possible to eliminate confusion when placing an order. We're sorry that the wording was confusing, and we'll definitely look into adding more resources and information to help guide the ordering process. But our customer service team is always available to assist while ordering, too!
Our customer service team will be in touch to resolve this issue, but I just wanted to include information here as well in case someone experiences a similar challenge when ordering. From looking at your order and the information you provided above, the artwork size would've been 17.5 x 11 since that's the area you wanted to be visible. Then, when you choose your mat options, it will cut the mat to overlap the image and hide any of the areas you didn't want visible.
Everything perfect
23 september 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.