David James Limited Reviews 

I sold my delightful BMW 330e (24 plate) to David James on 15 October 2025. Both parties were very happy with the transaction, and I even left a glowing review shortly after the sale to express my satisfaction.
However, just a few hours after posting that review, I realised I had accidentally left behind an umbrella with great sentimental value inside the car. I immediately contacted the David James employee who handled the purchase to ask for assistance in retrieving it, only to be informed that the umbrella could not be found. This was deeply disappointing, as the umbrella had always remained in the car and could not realistically have been misplaced elsewhere.
This incident unfortunately cast a shadow over what had otherwise been a wonderful experience. Keeping someone else’s belongings, whether intentionally or through negligence, is unacceptable, and one would expect any reputable dealership’s ethics and conduct policies to address such matters thoroughly.
To make matters worse, after showing little interest in helping me recover my umbrella, the David James representative (whom I prefer not to name) later contacted me with a query about a supposedly missing car charger, an item I had already handed over to their driver at collection. This felt as though it was being raised merely to offset or “balance out” my report of the missing umbrella, which only added to my disappointment.

An absolute seamless, stress free reluctant sale of my beautiful BMW 135i msport! Kept me informed throughout the full process. Can not fault this company and if you fancy buying a stunning piece of machinery then head to David James ltd for your next car purchase 😀

Just sold my car to them via Carwow. No problems at all and was kept informed by them throughout the process. Kylan Miller who dealt with me was really helpful.

Fantastic service from start to finish, sold my XC90 T8 and dealt with Kylan.

The communication was spot on, keeping me informed at all times and Jordan who collected the vehicle was brilliant.

I would highly recommend using David James against other routes to selling your car, a great price received and awesome service.

We’ve just bought a BMW 128 TI from David James. The guys especially Chris made it a great experience, knowledgeable, approachable and really helpful with absolutely no pressure.
This is the place for an exciting car.

My experience with David James , I dealt with Dave himself, my whole experience start to finish was outstanding and very professional. This is my first car buying experience from a dealership and it was a absolute pleasure from start to finish. Any concerns ,questions or worries I was put to ease and nothing was a problem to sort. Everything was dealt with quickly and efficiently I would highly recommend this company for its high standard of service and sales, extremely pleased with the whole car buying journey from this company start to finish i can not fault one single thing 💫

Apologies - original review was for a different company.
Thank you for getting back to me straight away

Excellent service from start to finish, would highly recommend this company. Gave a great price on my BMW and Kylan could not have been more helpful.

I recently sold my car to David James Limited and couldn’t be happier with the experience. From the very first enquiry to the final handover, the service was outstanding. The team was professional, friendly, and made the whole process smooth and stress-free. They offered a fair price, were transparent throughout, and handled all the paperwork quickly and efficiently. It’s clear they genuinely care about providing top-quality customer service.

I had such a fantastic experience with David James Limited, all thanks to Kylan. From the start, he was professional, considerate, and genuinely took the time to make sure I was comfortable with every step of the process. His communication was excellent—always quick to respond, clear, and helpful.

What really stood out was not just how good Kylan is at his job, but how friendly and easy he was to work with. He made the whole experience smooth, stress-free, and even enjoyable!

I honestly can’t recommend Kylan and David James Limited highly enough. A truly amazing service from a team that genuinely cares.

Excellent professional service
Cannot fault them !
Sold my RS4 after my needs changed and they gave a good price and paid out exactly what and when they said they would.
Don’t bother with other ‘dealers ‘ if you have a quality vehicle these are the guys to deal with .
Special thanks to Kylan for researching the model properly rather than just going with a book value appreciate the extra effort .

I bought my car from David James yesterday, and the whole process was very smooth and pleasant. Jack helped me, and he was extremely professional—he gave me plenty of time to look at the car, answered all my questions, and never pressured me into buying.

So far, I’m really happy with the car. If I notice any issues later, I’ll update my review, but I doubt I’ll need to. Highly recommend!

Just sold my Mercedes C-Class to David James Limited. Professional from the initial call to paying the deposit to secure the car on Day 1
Extremely good communication and professionalism from CJ throughout the process along with Ian who collected the car
Cant fault the service in anyway and would certainly use again

Contacted David James through Facebook to sell my car. I was dealing with Kylan who came back promptly with a great price straight away and no haggling.
Make the whole process very easy from start to finish and the money was in my bank before the car left the street.

Would love to buy a car from them in the future…..

Less than 6 months after purchasing a £40k+ car from David James, I now have no car and am out of pocket a lot of money. The car reared two major faults in this short time and low mileage, david james could not diagnose the fault so it was sent to BMW which couldn't get the car seen for almost 3 weeks. 3 days later a quote of over 3.5k for a starting motor. Warranty is not worth the paper it is written on and won't cover the work. David James has provided very little support and rarely calls back when they state they will. No courtesy car from any party involved and it is coming to nearly 2 weeks in the garage with no progress. I have had to chase every party multiple times daily to communicate and make the decisions on how to proceed. I was told the car would be moved to another garage and repaired there so it would be covered, all of a sudden this wasn't going to happen any more and I have had very little communication from anyone. You don't expect a service like this for such an expensive car. The biggest regret I may ever have is purchasing a car from here. I suggest you avoid at all cost. No sympathy or care for the experience I am facing and it definitely seems like I am just an inconvenience to them.

Recently sold my beloved BMW to David James Limited. Really pleasant guys to deal with, particularly CJ who was my point of contact. Good communications throughout the selling process and on the day of collection their driver arrived on time. After a quick inspection to check the car matched my description all transactions were completed instantly. Would not hesitate to do business with David James Limited again.

DJ did my Haldex clutch oil change today, when I went to pick the car up it was still on the ramps as they wanted to show me a broken suspension spring, they pointed out a couple of minor issues. Thanks guys, great service.

I sold my car with David James and it was brilliant from beginning to end. Kylan was my point of contact and was excellent. It was the most smooth and straightforward process. A great price for my car, easy communication, and collection too. Payment was in the moment and the car was gone with ease. Would 100% recommend to all family and friends and will be using them again for sure!

My VwGolf booked in today for MOT and 12 month service.
Got there 9.45am service centre on Bellway ind est .
Greeted by Jamie and his fab spanial dog..always made to feel special in this garage.
Advised me it would be around 4 hours and he would call me if any issues.
Sure enough got the call 4 hours later with good news passed MOT and service was routine nothing required as extra
Was offered wash n vac but given the weather I told him not to bother .
Picked the car up all the paperwork ready to go.
Great experience again with this garage my thanks to Jamie and the guys ..much appreciated.

Just bought my new BMW M135i from David James LTD and what a fantastic experience.
Chris was the sales executive I was dealing with and what a pleasure it was from start to finish. Was always on hand to help and answer any questions I had and gave me a great price for my trade in
I would highly recommend and will definitely be back for my next car purchase
Well done fantastic team