DB FREELANCE LTD Reviews 

Great delivery, good communication and drop off thanks.

Chloe, I truly appreciate the warmth, promptness, and authenticity of the customer service. The product's quality and delivery were impeccable. A sincere thank you! :)

I asked for delivery to my work address , but unfortunately, the time slot was out of company hours.
I emailed the company and they were so helpful ,letting me meet the driver next day.

The driver let me know when to expect todays delivery beforehand, and delivered on time this morning. He was careful not to disturb anyone whilst unloading as it was still dark, and also wet and windy. The items were left tidily and in a safe, sheltered place. Overall an excellent service.

Such a friendly, timely and GENUINE customer service throughout. The quality of the product itself and delivery service is faultless. Thank you so SO much :) Chloe

Was very happy with the service I received. Weather had been really bad so I wasn't expecting my shed delivery until the following Monday, but arrived Saturday evening. By the time I realized the driver was there he had unloaded the shed and placed it securely by the house. Driver said he didn't want to disturb me as it was later in the evening. 5 stars great service.

I want to mention that Edson the delivery driver great. He was polite, courteous to my neighbour due to where the van had to park ( on my instructions) and had a sense of humour
We need more polite drivers like him especially on a Friday after 4pm!!!!
Please pass on this feedback to him.
I always review bad experiences but also great service. Thxs DB freelance
KR
Julie

Ordered a wooden garden arch, and this company delivered the arch. Communication was outstanding. The driver got in touch the day before to tell us he would be here very early, and did we have any special instructions to help with delivery. We let him know what would probably be the best way forward, and the driver followed the advice, was very quiet, and I am sorry we missed him, we were up, and I believe he came quite a distance so was going to offer him a cup of tea after his journey. But the delivery was so efficient, quiet, we didn’t get to see him, but would like to say a big thankyou for a job well done. The arch was delivered in excellent condition, and left safely at our premises. Delivery was also a day earlier than expected, which was fine for us, especially after a few weeks of missing, overdue deliveries from another source, this delivery was noticeably 200%.

I recently ordered a triple bin store through cannockchasegarden.com which I am over the moon with. The quality is fantastic and looks perfect.
Most of all I was really impressed with the delivery service . They were quick to contact me upon placing my order and were prompt with delivery. The driver called me when he was on his way and carried it into my garage for me as requested. Genuinely couldn’t fault the service.

Gave them instructions where to leave the package as I was out and then forgot to unlock the gate for them. But they used their initiative and left it safely elsewhere. Thank you. Couldn't be happier.

We moved house using DB and what a fantastic experience! All drivers turned up as scheduled and were polite, friendly and very hard working.
Once at the other end there were ready to unload and put everything where we wanted. I can’t fault them and took a lot of stress of my partner & I.
Would highly recommend the whole team.

I was kept informed all through the process which is always a bonus when waiting for a delivery.
It was on time.
The delivery driver was very pleasant and helpful.
DB Freelance were able to provide a delivery date quicker than other couriers. Which was helpful in my particular case.

My delivery arrived in good condition and on time.
The driver let me know in good time when he was arriving and was really helpful, polite and I noticed, had all the other items on the load well secured.
Thanks for a great service, I'd be happy to recommend.

Excellent and quick service, rang ahead to give an ETA.

Brilliant service. Asked for a call half an hour beforehand and we received this as requested. Prompt and efficient.

We had to change our delivery day and were given one very close to the original which was great. The driver phoned us 25 mins before delivery to confirm the drop time. When we opened the door he had already unloaded our rose arch - how he lifted it I don’t know. Awesome service thankyou.

Fantastic delivery service, Josh was above and beyond, last delivery on a Saturday night and he was the first to offer to help carry all the fence panels to the side of the house, an absolute credit to this service.
I would recommend this company to anyone based on this delivery service provided by Josh.
Top bloke.

The driver made contact the day before to explain he might arrive before 7am as ours might well be the first delivery he was going to make yesterday. We did not hear a thing and found he had left the consignment precisely where we had asked him to leave it.
Throughout communication was exemplary, messages were clear and timely.
You driver is a credit to you.

TE delivered a large garden planter this morning. It couldn’t be put just inside the gate as there were some building materials in the way. He went above and beyond in bringing it right into my back garden and even asked me where I wanted it. He was friendly, professional and considerate. I was most pleasantly surprised and very grateful. The delivery was also prompt and on time. Very impressed.

Very quick,excellent communications so that they responded within 12 hours to my request to change delivery time, and delivered same day.