DCTUK Reviews 

DCTUK offer good value for money, prompt service and a lot of helpful advice on their website about choosing and laying carpet tiles. I'm very pleased with the tiles and underlay that I bought. The only thing stopping me giving them 5 stars is the appalling inadequate carboard packaging in which the underlay tiles were shipped. It was barely holding together because it was so thin and was ripped in several places. Fortunately the contents weren't damaged, but that was more by luck than anything else. The tiles themselves were shipped separately in very robust packing. I would urge DCTUK to look into this as their shipper is doing them no favours here

Top marks for service!

We ordered four colourways of carpet tiles initially, then placed an order for 60 Heuga 727 carpet tiles in Linen shade together with 60 Interface Interlay carpet tiles.

We were notified at each stage of the process and delivery was prompt.

The tiles are now down and the room (home office) looks great. Very pleased indeed, thank you.

Perfect carpet tiles for my office. Good quality and arrived on time. 10/10

great prices quality tiles and great service

I bought carpet tiles that look fabulous, great customer service and a very fast delivery, my order arrived next day, i would highly recommend DCTUK , quality products with very helpful customer service

Quick service from order to delivery thank you.

Really impressed with the quality and the service received. Unlike many other suppliers they were super prompt in delivering the carpet tiles and the product was not only as described but very good quality and easy to install

superb service and quality of the tile ranges available very good prices and great online help

Used DCTUK for first time as I use multiple flooring companies for my flooring and I can honestly say what a fantastic Customer service from beginning to end. Placed my order on Wednesday evening and order was at my door in northeast Friday 9am. Great service quality product will highly recommend and will use again.

Fantastic service , delivered next day what a fantastic company

From 1st contact through online chat, to getting a quote and placing an order and having the tiles in hand was under 24 hours. You won't get a cheaper tile of this quality with such excellent service anywhere else.

Kept up to date throughout the whole process, delivered and packed well to protect corners, added plus, a great price.
A grade company.

Avoid!
Bought flooring for bathroom, box clearly states slip resistant. First time I walked in after having it fitted I slipped! Absolutely Appalling.

Overall I am delighted with the flooring that DCTUK have supplied and fitted for my kitchen. The fitter was very professional and completed to a very high standard. DCTUK were also very flexible when I needed to move the fitting date, and likewise when they requested to move the date again I had no problem with it. Great communication and customer service. Thank you so much!

We had to replace our shabby stair carpet. Decided instead to sand and polish the treads and risers which looked good but required frequent cleaning and polishing. Purchased some Nouveau Urban Xtra black carpet tiles and double sided carpet tape. Cut them to fit the depth of the treads and fixed with the tape. 4 years on and they still look great! Easy to keep clean, and, if any do get stained or worn they are easily replaced. Great service, great price, excellent product. Highly recommended and will buy again.

I dealt with Annabelle, who was very helpful. The carpet tiles were excellent and easy to fit despite being the first time I have laid them myself.

Great service from very friendly, informative and helpful staff. Will definitely use again as and when I have a requirement. Quality product.

The end to end customer experience with DCTUK was flawless - website easy to use and intuitive, order process was clear with no issues at all and delivery of our carpet tiles was within a couple of days.

I’ll be honest, I was dubious about using carpet tiles for a home office but the quality of the tiles means the finish is fabulous. We couldn’t arrange a carpet fitter due to current restrictions so tiles were a convenient alternative at a great price.

The tiles have been laid for 4 weeks now and you can barely tell they’re tiles at all. I’ll recommend DCTUK without hesitation.

Excellent service and product . I will definitely recommend your product to others

We purchased these floor tiles for our newly built summer house, we wanted heavy duty as it was obviously going to have heavy traffic in all weathers, well, they have been down for some time now and they still look like new, we are thrilled with our choice and appreciate the help and advice we received from DCTUK. Thank you so much.