Debt Free Advice Reviews 

2.101
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was in debt and went to CA Brent I was very happy with the services I received to help me improve my health and my life.If I did not receive the help I did from Melissa, I do not know what I would h... Toon meer

Beoordeeld met 5 van de 5 sterren

Very helpfull Staff, helped me out fully, dealing with me very politely, Adviser Name : Kalpamayee Das Parija, Nucleus Legal Advice Centre, DFA, The Lido, 63 Mattock Lane, London, W13 9LA. My name i... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with an advisor at Citizens Advice Lewisham recently. My caseworker, Vesna Cvetek (MIMA Cert, Debt Free Advice Project), was incredibly helpful and went above and beyond... Toon meer

Beoordeeld met 5 van de 5 sterren

I was apprehensive 1st but I'm glad I got help from here. Kalpamayee was considerate regarding my problems, I didn't feel like I was being rushed just to finish appt quickly. She made calls on my beha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schuldbemiddelaar

Geschreven door het bedrijf

Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(2.101)

12 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Kalpamayee was really helpful and…

Kalpamayee was really helpful and efficient in helping me work through and organise my finances.

13 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee.  We are ecstatic that your expectations were met - and we were able to assist you!

Beoordeeld met 5 van de 5 sterren

Patricia was very friendly and helpful

Patricia was very friendly and helpful. She made me feel comfortable to share my problem and made me feel much better. She was on time and went above and beyond for me. Thank you!

14 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you so much for your positive 5 Star rating on your recent visit to Nucleus - we're happy Patricia was helpful!

Beoordeeld met 5 van de 5 sterren

Thanks for debt free advice.very…

Thanks for debt free advice.very helpful my case worker naima , she very good service.every time discuss my matter,give perfect solution.thanks Naima and debit free advice centre.

14 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Naima. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 4 van de 5 sterren

Shabana was very thorough and…

Shabana was very thorough and meticulous. My debt problems remain, but I now have a clearer picture of how far my income falls below my outgoings. I do not yet know how I will resolve this, but I have an order of those creditors I will approach explaining that I cannot pay them.

9 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

We are grateful that you took the time out to leave us a review

Beoordeeld met 5 van de 5 sterren

Carita was beyond helpful and a lifeline

Carita was beyond helpful during the most difficult time of my life. Been through the worst. Home eviction. No income. Teenage costs. Cost of living crisis. Relying on grants. I had my car repossessed and now in a lot of debt. Carita was super sensitive and helpful and made me feel at ease without judging me. She was a lifeline I needed when I lost all hope. Thank you Carita and your team. X

9 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Carita. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, Patricia went above and beyond to support me and make me feel at ease. Genuinely an amazing woman and amazing service I received! Thank you!

10 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you so much for your positive 5 Star rating on your recent visit to Nucleus - we're happy Patricia was helpful!

Beoordeeld met 5 van de 5 sterren

When you find your self in debt

When you find your self in debt, to have this kind of support and understanding staff, with such a professional aproach in order to sort things out, problems can just be solved easy.

10 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Debt Free Advice Barking & Dagenham.  We are ecstatic that your expectations were met - and we were able to assist you

Beoordeeld met 5 van de 5 sterren

I'm very happy everything went well

I'm very happy everything went well. She really helped me out of my debt. Thank you very much 😊 ☺️

9 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Debt Free Advice Barking and Dagenham.  We are ecstatic that your expectations were met - and we were able to assist you.

Beoordeeld met 5 van de 5 sterren

Very kind and friendly

3 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you so much for your positive 5 Star rating for your recent visit to Debt Free Advice Barking and Dagenham

Beoordeeld met 5 van de 5 sterren

Feedback

Hello,

I want share my experience that I had an appointment with Debt free advise and it was very nice. MS. Carita was so helpful and supportive, she advised me nicely and listened to my concerns with great deal of patience.

Therefore, I would like to rate their entire team with 5 stars and happy to have their supports in the future.

With thanks,
Sediqi

3 mei 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Carita.  We are ecstatic that your expectations were met - and we were able to assist you!

Beoordeeld met 4 van de 5 sterren

George

Yes they was very helpful

2 mei 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

We really appreciate you taking the time to share your rating with us Jason

Beoordeeld met 5 van de 5 sterren

"I recently had the pleasure of…



"I recently had the pleasure of interacting with Rachel, and I must say, it was an exceptional experience. From the moment I reached out with my questions, she exuded warmth, patience, and genuine care. Rachel went above and beyond to ensure that all my concerns were addressed, and her calm demeanor immediately put me at ease. Her friendliness and understanding were exactly what I needed. I cannot recommend Rachel highly enough for her exceptional customer service. Thank you, Rachel, for making my experience so wonderful!"

Blessings to you 🙏🏼

1 mei 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help. We're happy Rachel was helpful!

Beoordeeld met 5 van de 5 sterren

Very professional.

Very professional.
Shabana Shafi I appreciate your help and the time you worked on getting it done. I couldn’t have done without you.

Many many Thanks !!!!

30 april 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Shabana. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 5 van de 5 sterren

The advisor Raquel was very helpful and…

The advisor Raquel was very helpful and gave has put me on the right path to sort out my debt.

30 april 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that we were able to help and we're happy Raquel was helpful!

Beoordeeld met 5 van de 5 sterren

Andrea and Shabana were really…

Andrea and Shabana were really professional and explained in detail about the advice they were giving me. It eased my mind and they spent a lot of time during my appointment to explain the advice so that I could understand it effectively.

25 april 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Debt Free Advice Barking and Dagenham.  We are ecstatic that your expectations were met - and we were able to assist you

Beoordeeld met 5 van de 5 sterren

Hi there

Hi there, I spoke with a woman on the phone called Ade. She was extremely professional, helpful, kind and polite to me on the call, thanks to her I was satisfied with the call and she had all my queries answered. Thank you Ade.

29 april 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Ade. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service with Naima. Very person-centred & friendly. Took away any anxiety & stress that accompanies money matters. Very efficient and effective. A godsend.

25 april 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Naima. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 5 van de 5 sterren

had an absolutely amazing meeting with…

had an absolutely amazing meeting with a very special debt adviser called Carita today. she was so helpful, informative, kind, caring and patient and above all a real person! she has made me have a sense of safety which I very much appreciate as all situations differ.

24 april 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Carita. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 5 van de 5 sterren

The level of responsibility taken and…

The level of responsibility taken and responsiveness are highly recommended. I love the service and l am grateful

23 april 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Citizen Advice Sutton.  We are ecstatic that your expectations were met - and we were able to assist you

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