Debt Free Advice Reviews 

2.101
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was in debt and went to CA Brent I was very happy with the services I received to help me improve my health and my life.If I did not receive the help I did from Melissa, I do not know what I would h... Toon meer

Beoordeeld met 5 van de 5 sterren

Very helpfull Staff, helped me out fully, dealing with me very politely, Adviser Name : Kalpamayee Das Parija, Nucleus Legal Advice Centre, DFA, The Lido, 63 Mattock Lane, London, W13 9LA. My name i... Toon meer

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with an advisor at Citizens Advice Lewisham recently. My caseworker, Vesna Cvetek (MIMA Cert, Debt Free Advice Project), was incredibly helpful and went above and beyond... Toon meer

Beoordeeld met 5 van de 5 sterren

I was apprehensive 1st but I'm glad I got help from here. Kalpamayee was considerate regarding my problems, I didn't feel like I was being rushed just to finish appt quickly. She made calls on my beha... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schuldbemiddelaar

Geschreven door het bedrijf

Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(2.101)

12 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very good very kind and helpful both…

Very good very kind and helpful both kenny and my advisor Kalpamayee

2 juli 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you so much for your positive 5 Star rating on your recent visit to Nucleus - we're happy Kalpamayee was helpful!

Beoordeeld met 5 van de 5 sterren

My experience with Shabana was really outstanding.

My experience with Shabana was really great.She’s very understanding and patient .She was able to support me and explained well in areas I didn’t understand.Also provided useful information that I didn’t have.Thankyou so much

28 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Shabana. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 5 van de 5 sterren

Really good advice session

Really good advice session - looking at my debts- not as bad as I thought. Was scared to face my debts - but with hope, I know I’ll be able to knock them off realistically in a year a half to 2 years. Thank you so much for your support.

28 juni 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

On behalf of us all at Citizens Advice Brent – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Beoordeeld met 5 van de 5 sterren

I have just recived a call from mrs kechi chuma

I have just recived a call from mrs kechi chuma about a debt that i have not stooped worrying about for over a month no sleep not eating well and this charming kind lady has just lifted all the weight off my shoulders she has no idea what she has done for me amazing help ,support and guidence
Thankyou so much mrs kechi chuma

27 juni 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Citizen Advice Lewisham.  We are ecstatic that your expectations were met - and we were able to assist you. We're happy Kechi was helpful!

Beoordeeld met 5 van de 5 sterren

Vesna Cvetek

The supporter was very calm, listened attentively, and was very polite. She also acts very professionally and informs me of things I am entitled to for me to live a happy and meaningful life.

25 juni 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thanks for the awesome review, Brenda! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience and Vesna was helpful.

Beoordeeld met 5 van de 5 sterren

The advisor was reassuring and told me…

The advisor was reassuring and told me my issue is manageable and i can get help.

25 juni 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

Thanks for the awesome review, Nobert! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.

Beoordeeld met 5 van de 5 sterren

Kalpamayee

Kalpamayee - she was patient with the english barrier and helped a lot thank you.

25 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for your five-star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that Kalpamayee was able to help.

Beoordeeld met 5 van de 5 sterren

Great customer service by kalpamayee

My advicer is very good.she make me feel welcome to her office and she's very helpful lady her customer service is very good.

18 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee.  We are ecstatic that your expectations were met - and we were able to assist you!

Beoordeeld met 5 van de 5 sterren

I had a very good experience

I had a very good experience, I spoke with Ade and she is very nice and polite. She made me feel at ease and explained the procedure with me. She also took down some details and assisted me with getting an advisor. I felt less anxious and more comfortable reviewing the help I need.

20 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Ade. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 5 van de 5 sterren

Very imformative advice given.

Very imformative advice given.
Helpful friendly team of people

18 juni 2024
Review zonder uitnodiging
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Antwoord van Debt Free Advice

On behalf of us all at South West London Law Centre – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Beoordeeld met 5 van de 5 sterren

Our services was very good

Our services was very good. Patricia was very helpful.

18 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you so much for your positive rating for your recent visit to Nucleus. We're happy Patricia was helpful!

Beoordeeld met 5 van de 5 sterren

I feel greatly helped

I feel greatly helped shola .Relieved

18 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

On behalf of us all at Necleus – we would like to thank you for sharing this great review. We're happy Shola was helpful!

Beoordeeld met 5 van de 5 sterren

Kalpamayee was very professional

Kalpamayee was very professional, kind & helpful. She did eveything i askwd pf her

17 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee.  We are ecstatic that your expectations were met - and we were able to assist you!

Beoordeeld met 5 van de 5 sterren

Simply the best.

Great attitude. Thank you very much, Oliver, for helping me solve my sudden problem.

17 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

On behalf of us all at Citizens Advice Waltham Forest – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Beoordeeld met 5 van de 5 sterren

Oliver at citizen advice

I contacted Cab in March and my appointment was end of May, for help in understanding bills, an going on the voters list & I needed a fridge as my last one stopped working last year, I had an appointment with Oliver, it was really nice to work with Oliver he pays attention to details, I was trying to get on the private voters list for months, asking many other organisations for help with no luck, but Oliver read the small print and found me an email to contact which I did, and have been helped now to be on it.
Also I told him about my problems with not being able to afford a fridge, he applied to a charity’s for me and I was awarded help to buy a new fridge. I can’t thank you enough, I am so grateful for your help, we need more people like you in this world.
An to think that morning of our appointment I felt like cancelling due to my health issues.

29 mei 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help. We're happy Oliver was helpful!

Beoordeeld met 5 van de 5 sterren

It was suggested that I give the Debt Free Advice Charity a call…

It was suggested that I give the Debt Free Advice charity a call about my elderly mother's situation. The advisor Adé was super helpful and patient. She put my mother and me at ease, she listened attentively and explained the process. She took down details of the issue and found the most appropriate appointment option for my mother to meet with an advisor. She also gave advice on how to prepare for the appointment. She was super helpful and left me feeling hopeful about my mother's situation. Thank you Adé

14 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Ade. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 5 van de 5 sterren

I want to thank Dorina for giving me…

I want to thank Dorina for giving me the best experience she was really helpful and made my experience less stressful for me.

12 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for leaving us an excellent review. We're thrilled you loved your experience and we'll be sure to pass along your kind words to Dorina. We put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily.

Beoordeeld met 5 van de 5 sterren

Hello

Hello,
I wanted to share this message and thank you to Ms. Kalpamayee, who spoke to the council again today for my financial problems and because I do not have PIP benefits and I always have no money left for food at the end of the month and because of this Ms.Kalpamayee for the food bank I am very grateful for his kindness and understanding

11 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee.  We are ecstatic that your expectations were met - and we were able to assist you!

Beoordeeld met 5 van de 5 sterren

Kalpamayee was very helpful and very…

Kalpamayee was very helpful and very understanding she explain every thing very clearly
Thank you

11 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you so much for your positive 5 Star rating on your recent visit to Nucleus - we're happy Kalpamayee was helpful!

Beoordeeld met 5 van de 5 sterren

Review with Elena

It was nice to speak to someone that could LISTEN. I’ve found it so hard to find someone to listen to me and although my current situation is still not solved I’m happy I got to speak to someone who is willing to help me as far as they can. I felt heard and understood.

10 juni 2024
Review zonder uitnodiging
Logo Debt Free Advice

Antwoord van Debt Free Advice

Thank you so much for your positive 5 Star rating on your recent visit to Toynbee Hall - we're happy Elena was helpful!

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