Dermatologist.Co.uk Reviews 300

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is a brilliant service. The website was easy to use, and I received a detailed diagnosis and advice about treatment within 24 hours. A very reasonable price, to have expert answers so quickly. I... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely rubbish. Waited over a week for a response when it claims it’ll be in 48 hours. I explained in detail my condition & after finally getting a response, they just repeated back everything I h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have seen Mr Ashworth both in clinic and have used this service twice since. I have found him to be extremely knowledgeable in his field of Dermatology and on all occassions has helped me out when I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... Toon meer

Bedrijfsgegevens

  1. Dermatoloog
  2. Arts

Geschreven door het bedrijf

Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

300 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

Skin advice

Quick online response - informative, professional. Able to go back to written information and advice provided and discuss with GP too.

14 mei 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you for the positive assessment - yes it is important, particularly for ongoing skin conditions, that your GP is kept fully informed and of course it is a lot cheaper to get NHS prescriptions than private prescriptions in general - we are always here for you - best regards

Beoordeeld met 5 van de 5 sterren

Super fast and easy to use

Super fast and easy to use. The diagnosis was very spot on and the information provided with it was very detailed. Would recommend to anyone who's having issues with their skin.

18 mei 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Many thanks for the analysis - that's exactly what we aim to provide when possible - quick advice / management plan / good value / - of course some patients have a complex problem requiring ongoing intervention - but the majority can be sorted out quickly by expert advice - best regards

Beoordeeld met 1 van de 5 sterren
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thanks for the review - its always helpful for us to get feed back - I have checked into your report and see that your report was loaded onto your private password protected portal for your attention within 24 hours of receiving your case - you should have (same day) received an electronic prescription (usually same day) to your email address - you should also have received an email alert to let you know your report was uploaded and available for you - I apologise if the system has not done all that - I will check it through with the IT team tomorrow - did you load up your correct email for us ? - meantime please check into your spam etc and log back into your secure portal - all the info is there waiting for you - best regards

Beoordeeld met 4 van de 5 sterren

Very useful service

This was a quick and efficient online diagnostic service with clear treatment options given.

11 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you - "quick and efficient" as you say - is good enough for me - in a world where the NHS access to expert Dermatology has a typical 1 year waiting list that is a great service we are offering - best of luck with your treatment plan - regards

Beoordeeld met 1 van de 5 sterren

diagnosis ?

I sent the money and photos asking the consultant what he thought was the cause of my infection.
the only reply i have received was a prescription with no explanation.
still none the wiser.

5 mei 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you for your comments - I am sorry you found our report only partially helpful - I have checked into this and I will repeat here (excluding the name of the condition) what we actually wrote in our report to you (as well as providing the treatment plan) was as follows -


"The full name of this common problem is XXXXXXXXX – and yes, it is contagious from direct contact, towels, etc - so spread is common and needs to be minimised.
It can often spread around nurseries, schools, siblings, family members, etc.
In answer to your question - there is no need to take action unless the lesions are clearly evident on other family members - but be very observant.
Please research this on my website and on www.dermnetnz.org
Here is the treatment plan: . . . . . "


in my opinion this should have been sufficient information for you to delve into the deeper medical aspects of this problem is you so wished by researching this on the advised websites and elsewhere

but thank you for your feedback and best regards

Beoordeeld met 5 van de 5 sterren

Highly recommended

Much improved skin after following the guidance of Dr Jonathan Ashworth, definitely recommended.

19 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you - we aim to be quick and offer great value - the "much improved" element you mentions is of course condition-dependent and variable - but yes most skin conditions respond well to the correct diagnosis and treatment - best regards

Beoordeeld met 2 van de 5 sterren

Misdiagnosed

I explained that I believed I had fungal acne, but not much was mentioned about this in this response and I was given the diagnosis of rosacea and was told it may be seborrheic dermatitis as well. I'm 100% certain it's not seborrheic dermatitis so I'm not sure how this conclusion was made as it doesn't look anything like that and I don't have any symptoms of seborrheic dermatitis.

I explained that I had been diagnosed with rosacea a couple times in the past but that I've been using treatment for rosacea for nearly 2 years now and that the only treatment that has caused really significant improvement was when I used a treatment that's designed for fungal acne, however this treatment was extremely drying so not ideal and caused me to break out in the long term.

I was told a few different things that could help, but half of the things were things I had already explained that I'd tried with no improvement. When I responded saying that I wasn't satisfied I was essentially told that I'm wrong for being dissatisfied and that they're right.

Well, I've tried another treatment for fungal acne now and my skin has finally been clear for over a week. So, thank god I didn't take medication for something else that I don't have! Just frustrated as this is one of the many dermatologists that has misdiagnosed me and told me in confidence that what I have is what they are telling me I have when it was in fact not.

10 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

I am very happy that you are now recovering - your self diagnosis of "fungal acne" or pityrosporum folliculitis is a recognised situation and can be treated in a variety of ways - often a rotation policy is a good idea - lets hope your recent improvement is long-lasting and your dissatisfaction with more than one dermatologist (all of whom you feel are incorrect) is proved to be correct in the longer term - best of luck

Beoordeeld met 4 van de 5 sterren

Detailed and accurate report

I paid extra to receive the reply from the doctor in less than 48h, and that happened as expected, with a full report, with details and explanations. I was surprised in a good way. The result was accurate and correct.
Because I was trying to be in contact with my dermatologist (from Brazil) in parallel, and she confirmed the same, around a similar time, and her treatment was more simple, I decided to try that one first, and as it worked, I ended up not using the other one provided here. But I am sure that would be as effective.

11 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Great to know we function overseas as well as UK - the tricky bit is treatment names and availability - best regards

Beoordeeld met 5 van de 5 sterren

Excellent dermatologist

Early appointment, quick efficient and knowledgeable treatment. Second time I have used Dr Ashworth and been entirely satisfied on both occasions.

25 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you - second time around too - its a fact that some skin conditions are recurring - but we are always here to help - regards

Beoordeeld met 5 van de 5 sterren

My online Assessment.

The online assessment was very clear and easy to use . It was good to be able to upload photos and the response from Dr.Ashworth was very quick and good advice on the next step.

20 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you for the comments - yes we aim to be quick, efficient, good value, and save you the expense and time of a private consultation - regards

Beoordeeld met 5 van de 5 sterren

I think it was amazing that I could get…

I think it was amazing that I could get a doctor to view my case and prescribe antibiotics and creams that helped my skin condition. Thank you so much for helping me.

20 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thanks - yes quick access and a sensible treatment plan is our aim - at a good value price - regards

Beoordeeld met 5 van de 5 sterren

Fast and accurate results helped my…

Fast and accurate results helped my uncle get to nursing home where he should have been days prior.

25 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Serious skin disease in the elderly is a massive issue in the modern world - we wish you all the best with your uncle - regards

Beoordeeld met 5 van de 5 sterren

Jayk

Good service

10 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you - we aim to be really quick and offer great value - best regards

Beoordeeld met 5 van de 5 sterren

Good prompt SVC and a very informative…

Good prompt SVC and a very informative report just hope the medication prescribed works well

16 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Our management plans are excellent - response to treatment is of course unpredictable - but best of luck - regards

Beoordeeld met 5 van de 5 sterren

Efficient fast and my skin improved…

Efficient fast and my skin improved drastically within 72 hours. I’ve been negotiating with my GP for 3 years without any real results.

4 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Glad to hear we have been supportive - and fast - thank you

Beoordeeld met 5 van de 5 sterren

It was a very quick response

It was a very quick response. For my skin problem. And has given me some other creams to use. I will need to probaly. Get in touch again soon. Once or if these creams work. I also think a biopsy would be good. But don’t know how to go about this. As I don’t know what else to do if this don’t work ( the creams ). But this is a very good service. And very quick to get back to me. Thank you.Regards tracy

4 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thanks for the comments - yes of course as an online service we can only advise / recommend about surgical interventions such as biopsy etc - but we aim to give very rapid good management advice so you can activate as you wish - regards

Beoordeeld met 5 van de 5 sterren

Excellent experience

Easy access and a prompt professional service. Reassuring, caring and really great value for money. Comprehensive report. Thank you.

12 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Exactly what we aim to provide and thank you - regards

Beoordeeld met 5 van de 5 sterren

Really quick response and much more…

Really quick response and much more affordable than other private options - given how long NHS waiting lists are for dermatology this makes such a difference.

11 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

We think this is the best value expert advice available - thank you - regards

Beoordeeld met 5 van de 5 sterren

very efficient service no nonsense and…

very efficient service no nonsense and very reasonable - so far so good so hope now the prescription and instructions work

10 april 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Thank you for the comments - yes, we endeavour to be quick, thoroughly professional, good value - of course the outcome from treatment is variable but best of luck - regards

Beoordeeld met 5 van de 5 sterren

I can’t thank you enough for this…

I can’t thank you enough for this service. Getting an appointment at my doctors was a nightmare and my skin was making me feel very down. Your plan and prescription have solved the problem and now I have enough cream and a plan to follow if it comes back. Thank you again, will recommend to all!

26 maart 2023
Logo Dermatologist.Co.uk

Antwoord van Dermatologist.Co.uk

Many thanks - we are just glad to have helped - here if you need us again - regards

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