My family has enjoyed trying camel milk for the first time. I was pleasantly surprised by how good it is! My boys are six and eleven and they can't get enough of it! Both have issues digesting cows mi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have received milk before from a friend to try it. We purchased this time 6 frozen and it was fantastic! Thank you for such a wonderful experience. I truly believe this helped my son years ago with... Toon meer
Bedrijf heeft geantwoord
I love the product.. very happy with the ordered sample. Couldn't continue because they increased the price. Still checking to see if they lower it.
Bedrijf heeft geantwoord
Payment were taken 3-4 weeks earlier and I had to email you twice requesting some shipment information and updates. I thought the shipment was lost, misplaced or was overlooked. Finally, Desert Fa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Desert Farms - Camel Milk! Natures most wholesome dairy beverage. Prized for centuries by nomads and bedouins. Buy Camel Milk Online - Product of USA
Contactgegevens
2708 Wilshire Blvd, 90403, Santa Monica, Verenigde Staten
- 18004307426
- Support@desertfarms.com
- desertfarms.com
3,7
Gemiddeld
279 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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I have already ordered the milk online…
I have already ordered the milk online twice. Thank you that the milk was shipped in a timely fashion.
2 concerns:
One is they are not prompt to respond on chat
Secondly, I have a concern about the quantity in the bottles. I did not notice this for my first order.
My son is supposed to take 30 ml which is 1 oz of camel Mille everyday as maintenance food.
So I make small packets of 1oz each and freeze them and use them one everyday.
So I expect I can make 8 packets from one 8oz bottle.
But I was only making 6 packets,
I use syringes given to me by the SoCal TPIRC allergy institute to get the precision.
But even if my measurement has some errors, I should be able to make 7 packets and some left over.
The 8 oz milk bottles do not actually have 8oz in it. Which is a concern to me.
21 augustus 2023
Antwoord van Desert Farms
Hi! Please contact our contact support to resolve this situation. Kindly email them at support@desertfarms.com
Very helpful
Letting me know when my package is coming so I can be prepared is very helpful.
20 augustus 2023
Antwoord van Desert Farms
Thank you so much for appreciating what we do. We greatly appreciate you.
Great service
20 augustus 2023
Antwoord van Desert Farms
Thank you so much for taking the time in giving us a 5 star review. We appreciate it.
i have been customer to you for long…
i have been customer to you for long time i do thank you very much for good quality and good service i wish them the best
23 juni 2023
Antwoord van Desert Farms
Thank you so much for taking time in giving us a 5 star review. We are happy that you remain satisfied with our products and services.
customer Service Satisfaction
Michelle is such a wonderful personel at Desert Farms!!! From day one, I was given very valuable informations about Camel milk and other Desert Farm products. She has been a very good advocate fir me with the shipping drpartment for my shipment delay and has given me the reassurances of my upcoming shipment.
She is prompt to respond and has been very patient with me… I am an elderly senior and English is not my first language, but Michelle makes that I understand. I am very impressed with her great customer service!
19 juni 2023
Antwoord van Desert Farms
Thank you so much for sharing your experience here. We are glad that you are satisfied with our services. I will definitely pass on your kind messages to Michelle.
Antwoord van Desert Farms
Thank you so taking the time to give us a 5 star review we appreciate you.
Absolutely shocking experience
Absolutely shocking experience. Ordered 5 bottles of camel milk a month ago. Still haven't received! Was reassured there was just a delay weeks ago and now i have been emailing dessert farms and they are not responding, called them too and no one answers. Spent over £70 and I have gotten nothing.
7 juli 2023
Review zonder uitnodiging
Antwoord van Desert Farms
DESERTFARMS.COM does NOT ship to the UK. You have left a review on the desertfarms.com page. Our team has never had an interaction with you. The UK branch is not associated with DESERTFARMS.COM. While many businesses resell our products internationally we are not affiliated with them. We are a standalone company and deliver camel milk to North America only.
Awful service
Good product, absolutely awful service. I was their subscription customer and every time they delayed my order due to one reason or another. On top of that they have extremely poor customer service.
If you or your family rely on camel milk (like me) then look elsewhere as these guys don't care.
28 juli 2023
Review zonder uitnodiging
Antwoord van Desert Farms
DESERTFARMS.COM does NOT ship to the UK. You have left a review on the desertfarms.com page. Our team has never had an interaction with you. The UK branch is not associated with DESERTFARMS.COM. While many businesses resell our products internationally we are not affiliated with them. We are a standalone company and deliver camel milk to North America only.
The produces fresh camel milk that…
The produces fresh camel milk that tests good. The shipping also is fast and quick. keep this great job
23 april 2023
Antwoord van Desert Farms
Thank you so much for taking the time to give us a 5 star review. We appreciate you.
Excellent Service & Product
Responded right away to any questions I had and was patient with orders. Thank you.
19 april 2023
Antwoord van Desert Farms
We are glad that you are satisfied with you experience. We look forward to serving you again.
Good Service
26 maart 2023
Antwoord van Desert Farms
Thank you so much for taking the time to give us a 5-star review. We appreciate you.
Not a good experience
The milk I recieved was rotten. I emailed tye support and no response.
23 maart 2023
Antwoord van Desert Farms
Sorry to hear about this. We want to know more about your experience. Please contact our customer service at support@desertfarms.com so we may assist you further.
I’m glad to find out about Dessert form…
I’m glad to find out about Dessert form because the fresh camel milk helps my autistic son to feel calm and relaxed
22 februari 2023
Antwoord van Desert Farms
This is great to hear! We are happy that you are one of our customers. cheers!
It was chunky and wasn’t any good
23 februari 2023
Antwoord van Desert Farms
Sorry to hear about this. We want to know more about your experience. Please contact our customer service at support@desertfarms.com so we may assist you further.
You guys are doing great,
You guys are doing great,
I'm very satisfied with your service
Thanks
19 februari 2023
Antwoord van Desert Farms
Thank you so much for appreciating what we do. You are what makes us great.
I'm deeply annoyed with their service…
I'm deeply annoyed with their service and delivery. A large order was placed for the next day delivery. Its been over two weeks now and we're still waiting. They given us no update however they'll be happy to grab people's money and keep it even though they have not provided the service that they said they would. They think they can get away with anything with a simply apology. Shameful
29 maart 2023
Review zonder uitnodiging
Antwoord van Desert Farms
I apologize for the delay in delivering your order and the lack of communication. We understand your frustration and take full responsibility for this oversight. Please accept our sincerest apologies. We're committed to resolving this issue promptly and ensuring your satisfaction. Please reach out to us directly so we can address your concerns and make things right for you. Your feedback is valuable, and we appreciate the opportunity to improve our service.
Too much milk too fast
Too much milk too fast . The last shipment is rotting in the garage. Please do not send any more.
Thank you
Jay
20 januari 2023
Antwoord van Desert Farms
Hi Jay, sorry to hear about this. Please contact our customer service so we may assist you further. Please note that you may adjust your subscription by logging in to your account. Should you need any assistance with this please contact us at support@desertfarms.com
Great product
31 januari 2023
Antwoord van Desert Farms
Thank you so much for taking the time to give us a 5 star review.
Way to expensive
12 oktober 2022
Antwoord van Desert Farms
Sorry to hear this. Please consider subscribing to our newsletter to receive exclusive deals and offers.
Antwoord van Desert Farms
Thank you so much for taking the time to give us a review. We look forward to serve you again.
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