designerglasses.co.uk Reviews 

312
TrustScore 3.5 uit 5

3,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

ordered (frames only) on a Sunday evening, arrived Tuesday lunchtime. Well packaged, I paid the £10 for Royal Mail special delivery. Kept me informed about dispatch with tracking number. Saved £100 on... Toon meer

Beoordeeld met 5 van de 5 sterren

Great prices and great service. Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone). Packaged well and glasses came... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service! I rang up & Nicky was super helpful & friendly, she said the glasses frames I was ordering online weren’t in stock so went to check delivery timescale & rang me back stra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Really poor I'm afraid. Not a problem ordering but my order was lost within the postal system. Designer Glasses accepts this and committed to open a claim. This has been ongoing for several weeks wi... Toon meer

Bedrijfsgegevens

  1. Brillengroothandelaar

Over designerglasses.co.uk

Informatie afkomstig van verschillende externe bronnen

Launched in 1999 by British optometrist Mr Lakh Dollay, designerglasses.co.uk is the UK’s oldest online glasses store. Our mission was then, and still is today:"To supply our customers with the very best range of top designer glasses at the most competitive prices, backed by exceptional levels of service."

At Designer Glasses, we pride ourselves on our very high levels of customer service and optical experience. All of our customer services staff are fully trained and will liaise directly with our qualified dispensing opticians, if necessary, to resolve any queries you may have.

Unlike some other online stores, we have our own specialist lab in Woolwich where our expert technicians will assemble your prescription lenses. If the frame you have ordered is in stock, this allows us to supply your prescription glasses to your door within 48 hours from placing your order.

As you would expect from a name like Designer Glasses, all our frames and branded accessories, such as cases and cleaning cloths that come with your eyewear are 100% genuine.

We believe that we are unmatched in the provision of the highest quality designer eyewear products at the most competitive prices with honest, straightforward, helpful advice and excellent customer service. It’s as simple as that!

Designer Glasses – The leading source for all your designer eyewear.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

312 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,5

Alle reviews

(312)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Called Jade in a panic because my son…

Called Jade in a panic because my son who’s a police officer had broken his last pair of glasses.
Luckily Jade got everything sorted and 2 new pairs dispatched in record time. I also had a problem completing the payment which was user error and Jade even helped with that.
I’ve always used this company and will continue to in the future. Great product (authentic designer at half the price) great service and quick.

10 augustus 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Carlene

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Great service

Great service ! Quick delivery and good communication.

9 augustus 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear John

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

2 day turnaround and great customer service.

reglaze esillor lenses, two days turnaround and great customer service with Nicky and Jade. This company should be your first choice for glasses and reglazing.

13 juli 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Great selection

Great selection, professional service, great communication off Jade and Nicky also a fast tracked delivery. The glasses are great to. Thanks all involved.

9 juli 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear David

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Extra fast delivery

I ordered my Gucci sunglasses on Wednesday and I received them on Thursday! Extra fast delivery and great product. 100% genuine designer sunglasses. Definetely I will order again.

9 juli 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Martyna

Thank you for the great review.

We are pleased that you are happy with our service and the Gucci sunglasses.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish.

Fantastic service from start to finish.

There was a little hiccup at the beginning, whereby the frames I ordered were not in stock and are discontinued by the original manufacturer. However, after an email from the kind lady Jade notifying me of this, they were able to offer the same frame in a different colour as an alternative.

From there everything went swimmingly, the frames arrived 1 week exactly, ordered on a Tuesday received the next.

Frames and lenses were both fantastic. Customer Service fantastic. Would most definitely use again.

It is refreshing to find an online opticians that can offer both value and amazing service.

7 juli 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Adam

Thank you for the great review.

We are pleased that you are happy with our service.

Jade is a valued member of our team.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Genuine, helpful and very friendly customer service from Nicky. Great glasses too. Prompt despatch and delivery. I'd absolutely recommend this company.

20 juni 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Brilliant company to purchase glasses…

Brilliant company to purchase glasses from, I was wary at first in case they were not genuine but after speaking with Nicky I was totally reassured.The glasses I ordered were out of stock and not due in for a month but I received an email after two weeks to say they had arrived in stock and they were quickly dispatched via tracked mail. The service I received from Nicky was fantastic and I would have no hesitation in ordering from this company again. Thank you

31 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Ann

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent customer support

Their customer support is very responsive for order processing, delivery and refund as well. Great customer service!

28 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Awesome customer service

Awesome customer service, dispatched hours after order placed. Recommended 👍

25 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Kathryn

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent service and competitive…

Excellent service and competitive price! Great communication from Nicky. Thank you!

20 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Sarah

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

I purchased a pair of glasses however…

I purchased a pair of glasses however the photo copy of my prescription was slightly wrong so I returned them and Nicky was must helpful and replaced them with a new pair and I love them
Thanks for no hassle and good customer service I would not hesitate to buy online again

19 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Sharon

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Perfect glasses and service

Perfect glasses and service, every thing as described and delivered within a week.
Thank you.

15 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Akushia

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Great service

The first pair of sunglasses I bought did not suit my requirements, so I returned them and purchased a pair of Maui Jim Alelele Bridge sunglasses which are perfect for me. Designerglasses.co.uk were really helpful and made the process really easy.
Many thanks

14 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Jonathan

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Mauri Jim Ho'okipa Mauri Rose

Very good service.
Mauri Jim Ho'okipa Mauri Rose sunglasses are an outstanding piece of kit. The wap around fit is perfect.

12 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear William

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

This company has been very transparent…

This company has been very transparent and are responsive to messages. They delivered on time and I experienced great communication (a relief these days). They have a massive selection, highly recommend.

10 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Damien

Thank you for the great review.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

This is the second time I’ve ordered…

This is the second time I’ve ordered from designerglasses.co.uk and both times their service has been impeccable. They have have a wide range of sunglasses and were able to provide a particular model of sunglasses that I really wanted. Highly recommended!

8 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Ashish

Thank you for the great review.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Fantastic service

Amazing service from start to finish. Ordered my glasses in the afternoon and I had them delivered the next day! Would recommend them to anyone who needs a pair of glasses quickly and hassle free! Thanks guys for great service.

8 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Parul

Thanks for the great review.

We are so pleased that you were happy with our service and appreciate the kind comments.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent Frames and Service

After ordering the larger 50 x 23 frame, I received my Oliver Peoples x Gregory Peck glasses promptly, arriving well-packaged. Wonderful service, would recommend!

8 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Oscar

Thank you for the great review.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Beoordeeld met 5 van de 5 sterren

Great customer service & glasses!

The customer service received from Nicky was above and beyond what I could have reasonably expected.
My frame size is smaller than the average and as such I have trouble finding adult glasses in my size, my first couple of choices were out of stock which was disappointing but not perhaps unexpected given the current situation - however Nicky turned that disappointment around by keeping me updated regularly and then going above and beyond to find me an alternative frame that fits my small face and looks absolutely great! Thank you Nicky.

7 mei 2021
Review zonder uitnodiging
Logo designerglasses.co.uk

Antwoord van designerglasses.co.uk

Dear Monica

Thank you for the great review and your appraisal of Nicky.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer