Unreliable Shipping & Refusal to Refund After Missed Deadlines I am extremely disappointed with Devilinspired. My order was supposed to arrive by a specific date, but it has been stuck in "Shipping... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Я делал изменяемые заказы от Devilinspired. Лично у меня никогда не было проблем, что я могу сказать, так это то, что поддержка клиентов - худшая вещь, которую я когда-либо видел, время ожидания очен... Toon meer
Bluse bestellt - falsche Größe geliefert, ich hab´s beim Kundenservice beanstandet... was soll ich sagen: ich wurde auf die customs policy verwiesen. Auf Nachfrage, wieso es denn einen Kundenservice ü... Toon meer
Already complete 2 orders. Arrived in perfect conditions. With great communication with the site. Best prizes within “Taobao agents sites” Some friends made orders without problems too. I do recomme... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
DEVILINSPIRED is an online store dedicated to the latest and most popular Asian Fashion. We offer a wide variety of clothing, shoes, daily accessories, and more at affordable prices.
Contactgegevens
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
SCAM
I bought a petticoat from devil inspired and it looked nothing like advertised. On messaging the customer service team, they attempted to explain how to use the product which, again, was not what i recieved. I opened a dispute via paypal and they attempted to get me to close this dispute in order to send me a replacement. DO NOT DO THIS. if you close a dispute, you cannot open a second one if they do not follow through with a refund. Luckily I knew this, but it was incredibly scammy and underhanded to try get me to close the dispute. Do not buy from this company, and if you want to risk it, pay through paypal. They refunded me the full amount relatively quickly.
Extremely disappointed. Will not be buying from here again.
Waste of Money + False Advertisement
ordered a skirt at the end of may, and when i got it it looked NOTHING like the picture. i read their return policy to see what to do and i had to email them to get the address to return + i had to pay £21+ to make sure it was tracked... so in total i had spent over 80+ on this order alone. their refund policy is a JOKE, you only get a full refund when they haven't shipped out the item, and even with the refund, i only gained back £50 on what i wasted on that order. it takes forever to get a refund too because the sorting office hold your package hostage (i waited a full month for it to be delivered).
only thing good from this was the customer service. other than that, do not return and just sell the items you get from this company.
Scammers
Scammers. The products dont look like the pictures on the website at all. They advertise that you are able to return the products and get a refund. However they do not refund. Paypal can not help here either because issues with returns arent included in their buyer protection. I payed 40€ for shipping back to china and still didnt get my 100€ refund!!!!
4th time ordering, experience degrades everytime
Updating this review to make it more useful.
Its my fourth time ordering from them, and the first time things go badly. 3 first times were perfect, 1 time ordering with a friend was awkward.
In most cases I would recommend ordering with them. The shipping is slow, but it is well explained on the site why it is so long. Do not expect anything to show up at your door before 3 months.
I have no issues with this.
They are a Taobao reseller, making it easier for international customer to get their hands on some quality products.
The clothes are of good, even excellent quality. Usually great fabrics, good craftsmanship. I did not get any knockoff products from them.
I can commend customer service on their quick reach out about my order. They responded fairly fast during opening hours.
Since they are a resseller this might be where things go south. They typically give a 30 day preorder period to place your order. They also announce the preorders via social media and in ads on the web, in mobile gaming, etc.
What happened in my case on two separate occasions for the same item: the countdown was not finished but the customer service would not let me place an order. The second time, I managed to place an order just 4 days after the preorder window opened and the notified me the item was discontinued the monday after. They had placed ads and posts on social media featuring the item.
I opted for a full cancellation and refund. They wanted to only refund 80% for a restock fee of some items but after providing them with screenshots of their own ads and social media posts still circulating featuring the item, they gave me the refund. Currently waiting on the funds to be credited to my card via Paypal.
My advice : be wary when ordering. Take screenshots before placing orders, of everything; ads, your order, the countdown, their own website, absolutely everything. Just in case.
DON'T BUY FROM DEVILINSPIRED
So yesterday I was going to order a somewhat affordable dress on there, first it made me write my personal info (address, phone number, name etc) then I had to pick a way to pay, I chose for iDEAL. I payed the full amount for the dress. Then I got redirected back to Devilinspired site again, and it made me fill in my personal info again, and then to complete the order it sent me to PayPal to pay the full amount for the dress AGAIN + the shipping costs. I found this ridiculous. I tried contacting Devilinspired about this problem, but with no reply. All I got were spam emails such as "Hey we can see you haven't completed your order yet, if you need help feel free to contact us". Luckily I received an email from PayPal this morning saying the transaction to Devilinspired was not completed yet, and I should get my money back in a few days. Please avoid buying on there, its a SCAM.
Commande reçue et conforme
J'ai commandé un pull Poufsouffle de la collaboration Harry Potter (sans surprise). J'ai passé la commande mi mars et je l'ai reçu le 30 mai. Honnêtement au moment de commander je n'ai pas regardé s'il était "en stock" ou produit sur commande. Le délai ne me semble pas si long que ça compte tenu de mes expériences passées avec des sites de vêtements lolita. Le pull est conforme à la photo et la taille aux mesures indiquées sur le site, il est bien coupé.
Finalement mon seul reproche c'est qu'on est pas vraiment tenue au courant de la progression, on sait que c'est "en production" par exemple mais on a pas plus d'infos sur une date de fin de production approximative.
Gave me partial refund for the wrong dress
I bought 7 items from this company and 6 of them came. The 7th one they shipped out a different dress. It seems that the original one was out of stock since it’s no longer on their site. I emailed support telling them about my issue and they tried to only give me half a refund for it, and said that if I wanted a full refund I’d have to ship the incorrect dress back and pay for shipping costs myself, and said that they’d pay me back the money for the shipping + the dress afterwards. Since this company seems to be quite known for not actually going through with their refunds, I didn’t trust it and just told them to give me the partial refund instead. Basically if your item is out of stock, which appears to be quite common, you’re most likely not getting your full amount back or no refund at all. Not risking buying from them again.
I ordered a few jackets and when they…
I ordered a few jackets and when they arrived a belt was missing
I contacted customer service and instead of sending me the belt they will only give me 8 USD as a refund
I really wished they would've send me the belt
I am so sad as the jacket now looks incomplete...
I have ordered from Devil Inspired…
I have ordered from Devil Inspired before and the items are slow in arriving. I ordered my daughter's prom dress almost 3 months ago and still has not arrived, Her graduation is 2 weeks away and now I have to get her another prom dress. This company does not give refunds and I will not do business with them ever again. We checked on the status of her delivery and it has not even been shipped! wHAT A SCAM.
Rien à dire perso
Autant j'ai eu très peur en voyant les nombreux avis négatifs sur ce site ici (après avoir passé commande bien sûr), autant tout s'est très bien passé pour moi.
J'enlève une étoile car le site ne notifie pas les articles en rupture de stock. J'ai commandé une paire de chaussure qui était vraisemblablement sold out, le service client m'a contacté au bout de quelques heures pour me demander de choisir un autre article au même prix (ou moins chère en me remboursant la différence). J'ai choisi un autre coloris, ils m'ont répondu très rapidement (au bout de 24h) donc rien à dire ils sont très réactif.
J'ai reçu mes chaussures (identiques et en très bonne qualité) en France au bout de 6 jours.
Le site n'est pas une arnaque, et encore moins du dropshipping comme j'ai pu le lire ici. Faîtes vous votre propre expérience mais de mon côté tout était nickel donc je recommande.
Awful customer service+Long delays
Devilinspired is a middle man for cheap taobao costumes and Japanese street fashion knockoffs. Some items are good, some are bad-- you can't tell from the stock images because they might send you complete garbage that looks nothing like the real thing. The real issue is you cannot reach anyone at customer service for returns. They'll ignore you for days even though you, the customer, waited for months for cheap crap to show up! I do not recommend unless you have reviews for specific items and even then it will be a flip of a coin. Order placed Dec 16th, Received April 13th.
Scam
I ordered 600$ worth of stuff just to get an email that a few items have been sold out so I asked them for a refund march 3rd and they still didn’t refund me it’s now April 5. I also ordered a set which said it has been delivered but nowhere to be seen in addition I waited 3 months for this package to arrive. Buy from somewhere else they are scammers.
Will take your money and never deliver
Devilinspired.com specializesin gothic lolita clothing but don't be fooled by the pretty pictures it's an absolute scam! I wish I had checked Trustpilot beforehand but stupidly thought they were legit. To be clear I am used to ordering from China and used to months long wait times. I ordered something in Nov 2022 under the understanding that it would take a while to arrive. Fast forward to Jan this year and I received an email saying the item was preparing. So far so good. Three months later, nothing. I email customer service for an update. Nothing. Silence. They have taken my money and run. I will definitely do everything I can to issue a chargeback and try to get my money back but let this be a lesson to anyone reading this. AVOID!
I recommend it
I recommend it, I'm surprised by the negative opinions, it seems to me that people don't read the description because under each item it is written how long it takes to produce these items, you know if it's pre-order, the wait is longer. The store always responds quickly and always helps. The only thing I don't like is that they often didn't have what I ordered and I had to cancel the order, but each time it was agreed that the money would be given to me in the form of a credit for the store, I'm waiting for the next two orders :)
What's even cool is that you can track what stage your order is at, you can see how many items are ready to ship and how many are still in production :)
Not great
I ordered a dress on 11th January, it didn't get here until 17th March. I know things take a long time from China but this is ridiculous. Also, they didn't pay enough postage even though it was nearly $20 to pay for postage for me so it was delayed a further day until I paid an extra £2.50
The dress is ok, it is like the picture, it is also lined, however, it's not as long as it is shown in the photos and the fabrics are very cheap. The dress I bought was velvet, this is that really cheap velvet that feels a bit flammable.
I'm not sure if I would order from here again. I have been waiting to buy some things in my Wish List but I thought I'd see if this one actually got here first, after this experience I don't think I will. It's a shame though, if the delivery wasn't so long I would probably take a chance on the poor fabrics again.
Expensive but worth it!
I have been buying from this company 4 times. Always pre-order items so have each time waited for months to get my items but has always known it would take so long time.
I was a bit scared to order from them for the first time because its alwsys scary to buy from a company abroad you never bought from and I had seen som bad rewievs. But i gave it a shot and I am happy I did!
Some months in wait for my first order I reached out to their customer service, asking when it would be shipped. They answerd really fast but couldnt tell exactly when, but in a month. And yes! It did ship within that month.
I LOVE the petticoat with roses that I had orderd. I was so scared it would look cheap and bad but its not! Its SO beautiful and worth the money I spent! After that I had orderd and got a beautiful blue dress, just like the pics and after that I orderd a beautiful dress with little jacket set that took my breath away when I got it!
Right now Im waiting for my last order and Im not scared at all. I will order from them again and again! Ive had no problem at all with this company.
Never buy
I ordered some makeup and it took over a month to ship.
I messaged customer service multiple times and never got a response ever.
Drop ship/scam site
Drop ship/scam site. They don't hold stock so when you place an order they place an order with the actual shop that sells the items (and then they sell to you at a hiked up price!). That's why they are slow and don't update you on shipping, because they have not received the items themselves. This is also why items go out of stock after you place an order.
Save your time and money and order directly from the brands themselves and dont waste it on this dodgy middle man.
CAUTION
CAUTION, DO NOT ORDER from this website (Devilinspired.com), the name of this company says it all! Order made weeks ago and I did not receive my order or any reply from costumer service after leaving multiple messages. After reading these reviews, it looks like I have been ripped off like the rest of you and I won’t be getting a refund….I wish I had read these reviews before making this order :(
This appears to be a scam website
This appears to be a scam website. I ordered something in December had confirmation of shipping etc. Then suddenly the shipping has been returned to China. I contacted them multiple times only had one response telling me that they had re-sent the item. The item has never arrived. Avoid.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








