DFH Financial Solutions  Reviews 272

TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The team have made me feel so well looked after in the year I have been with them. Special shout out to Sharelle, she made me feel super at ease during my annual review. Not only did she give me the r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spoke with Jakob Lauritzen, absolutely amazing service from start to finish. Explained everything thoroughly, was honest with advice and I really appreciated his human approach. This man deser... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sharelle was such a lovely and calm person to talk to. Explaining in detail going through my annual review. Really made me feel comfortable.. Coming to DFH with my situation was definitely the right... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wow these people are awesome I talked to a top guy called Ryan Stanley and he led me through all the pros and cons of my debt management plan.This guy is a marvel he managed to get my debts sorted to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schuldbemiddelaar
  2. Financieel adviseur
  3. Niet-bancaire financiële diensten

Geschreven door het bedrijf

DFH Financial Solutions is a financial services firm based in Manchester, UK.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

272 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

Doesnt even deserve 1 star to be…

Doesnt even deserve 1 star to be honest, the communication was spot on for the initial part of the call to get everything set up then once they took the first payment i didnt hear anything back after i have messaged them so many times. Still getting threatened by my creditors for CCJS due to no payments or contact and i asked DFH to contact them and they kept saying they have yet the creditors said they have had no communication from them??? They also was taking £100.00 a month for my creditors yet DHF was taking £49.00 out of the £100.00 make it make sense?? When i questioned this, they then decided to ignore all my messages. Absolute scam artist dont ever go with these i have changed to step change instead.

25 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service from Ryan…

Absolutely fantastic service from Ryan made me feel at ease with everything went through things over and over for me so I was completely comfortable. Took a massive weight off my shoulders from the moment I called till now!
Not pushy at all and let me have a think about everything in my own time.
Can’t thank him enough for all the help and on the road now to a healthy happier finical future👏🏼

25 mei 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback, Kara!

Beoordeeld met 5 van de 5 sterren

To start off Jack was very helpful

To start off Jack was very helpful. Ryan was outstanding throughout the process, he made things very easy to understand and I was extremely happy with his help

23 mei 2024
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Antwoord van DFH Financial Solutions

Thank you for your feedback Jonathan!

Beoordeeld met 1 van de 5 sterren

Worst thing I ever did

Worst thing I ever did. They promised everything - freeing up my overdraft, paying off my Flex debt to free up money. Instead, they basically froze everything so I had no access to my money or food and couldn't use any credit to feed myself. 30 days later I'm still waiting to see if they have done anything but, of course, THEY'VE taken their monthly payment. Don't do it.

14 mei 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback.

To address your concerns promptly and ensure we can investigate, please provide us with your client ID. Alternatively, you can contact us directly so we can look into your case immediately.

We appreciate your patience and look forward to resolving this matter for you as quickly as possible.

Beoordeeld met 5 van de 5 sterren

Amazing company!!!

Amazing group of people, from minute one of the phone call they assisted me and guided me to the right way for my debt. I started a very affordable debt management plan and I don’t have the worry of anyone coming to my house or drowning in debt

Special thank you to Ben who stayed on call with me for 2+ hours to resolve my debt problem and help me set up a payment plan and further told me if I want help to contact him further.

30 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you so much for your kind words and feedback! We're thrilled to hear about your positive experience with our team and how we were able to assist you with your debt management plan. It's always our priority to provide guidance and support to our clients in finding the best solutions for their financial situation. We'll be sure to pass along your appreciation to Ben for his exceptional assistance. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.

Beoordeeld met 5 van de 5 sterren

I was at my wits-end and got in touch…

I was at my wits-end and got in touch with DFH ...it was one of the most enlightening financial conversations I've ever had. Dealing with Agent Edgar ...I felt comfortable and without judgment..he was thorough..understanding and even charismatic. Talking about your financial struggles..especially with a stranger..is never easy but rest assured that DFH has your back and sides and provides the necessary accurate information to allow you to make informed decisions.
I highly recommend DFH to anyone wishing to achieve financial freedom 5 ⭐️s

29 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for sharing your experience with us! We're delighted to hear that your conversation with Edgar provided you with comfort and understanding during a challenging time. Ensuring our clients feel supported to make informed decisions is at the core of what we do at DFH. We truly appreciate your recommendation and the opportunity to assist you on your journey toward financial freedom. If you ever need further guidance or assistance, please don't hesitate to reach out to us.

Beoordeeld met 1 van de 5 sterren

Avoid !!

Avoid !!! They use your financial worry for their own benefit , i only wanted this solution as i was having a baby on the way & wanted to get my finances in order but DFH have no solutions but only to fill their own pockets. They have made my credit score get damaged so badly i cant get a better, bigger place now it's become a major problem in my life with a baby on the way. Please use alternative avenues as these guys are scum of the earth ...... paying off your own debts personally & incrementally is the better option !!!!! Stay away from them ........

29 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

We're sorry to hear that you had a bad experience. We appreciate your feedback and we work hard to continually improve our service.

Beoordeeld met 5 van de 5 sterren

Ryan has been absolutely brilliant he's…

Ryan has been absolutely brilliant he's helped through every single step listened to my situation sorted everything that I needed sorting. Such a nice and understanding person I'm glad I had the pleasure of ryan dealing with my situation.

25 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback, Liam! We will pass on your kind words to Ryan!

Beoordeeld met 5 van de 5 sterren

And I dealt with Ryan

And I dealt with Ryan. He was absolutely fantastic and made me feel really comfortable made me laugh and made me feel at ease and didn’t judge me at all.

24 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback, we will pass on your kind words to Ryan!

Beoordeeld met 5 van de 5 sterren

I delt with Ryan who's been amazing…

I delt with Ryan who's been amazing through the whole thing very professional and helped me a lot by sorting out all my debt problems. I would highly recommend this company to anyone who's struggling with debt.

23 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

So today i finally picked up the…

So today i finally picked up the courage to sort out my finances, and all this was done by a lovely human called Hermann. Now I just might be able to sleep at night knowing that I just have 1 payment to make. What a truly wonderful person you are. I cannot thank you enough for all that you have done for me today.

22 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback, Adele! We will pass on your kind words to Hermann!

Beoordeeld met 5 van de 5 sterren

God send

Wow these people are awesome I talked to a top guy called Ryan Stanley and he led me through all the pros and cons of my debt management plan.This guy is a marvel he managed to get my debts sorted to one manageable monthly payment.A big weight has been lifted from my shoulders thank you so much Ryan you are a true gentleman and a god send

19 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback, David! We will pass on your kind words to Ryan!

Beoordeeld met 5 van de 5 sterren

Was becoming anxious and worried about…

Was becoming anxious and worried about my debts thought it was time to do something about it so took first steps to living to work rather working to live spoke with Ryan at DFH absolutely brilliant at his job listened was understanding and dealt with my account very professionally would definitely recommend them

17 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback! We will pass on your kind words to Ryan and the team!

Beoordeeld met 5 van de 5 sterren

The loveliest, kindest and supportive people

I cannot recommend these guys enough, after a phonecall with two people, Safa Saeed and Hermann Holtze, who both DESERVE A RAISE! Having over 4k of debts across 8 lenders I've been in a rut for the past 4 years. I've finally been able to get in control of my debt thanks to these guys, 1 singular payment of £111 which can be increased as and when i like. Nothing is too much, no question too silly and absolutely NO JUDGEMENT on your circumstances. Just such lovely people who really care about helping their clients. Highly recommend! Don't be embarrassed or scared to talk to them (like I was) they are only there to help and guide you into a brighter future. Thankyou DFH, you've helped me in more ways than you can imagine!

8 april 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback! We will pass on your kind words to Saeed and Hermann!

Beoordeeld met 1 van de 5 sterren

This company that have license to help…

This company that have license to help people with debts, is acting exactly like loan sharks, hiding informations about their fees, lying everytime when they say something, answering to a serious complain with general details, missing the parts that incriminates them and again keep lying. Broking all the rules of a decent and honest advertising or service. More than that these thieves is gonna help people to pay double for their debts. For everyone interested in this kind of deal, use please the Stepchange which is helpful, free and kind. DO NOT DEAL with this people that wants only you to pay their salaries.

27 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful been with them for a half a year now had a really bad time and was off work for a while so my pay dropped I called them and the reduced my payments for a month to get sorted really needed that! They were friendly I didn’t feel judged just fab thank you

27 maart 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback, Fiona!

Beoordeeld met 5 van de 5 sterren

Very understanding of my situation

Very understanding of my situation. Saved me a lot of money every month as I was paying out a lot on debts, I am now £300 more in pocket a month thanks to Hermann. They dont judge, they help.

22 maart 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic! I felt really overwhelmed and stressed. Thanks to Christian and Waleed I now feel 100% better. Professional and personable. Weight lifted. Thank you!!!

20 maart 2024
Review zonder uitnodiging
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Antwoord van DFH Financial Solutions

Thank you for your feedback!

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