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Haysto Reviews 3.130

TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Such an amazing experience with the whole Haysto team. Because of our circumstances we'd not been able to secure a mortgage from high street lenders. The Haysto team had complete understanding of th... Toon meer

Beoordeeld met 5 van de 5 sterren

After hearing friends speak about how the mortgage process can be a nightmare, how time consuming it is and how long it takes, I was definitely apprehensive when starting the process. Haysto made it... Toon meer

Beoordeeld met 5 van de 5 sterren

We’re absolutely thrilled to stumble to Haysto. yes I genuinely didn’t think any company would even consider offering me a mortgage given my poor credit history. From the very start, the whole proces... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

High street banks wouldn't give me a mortgage due to unadopted road, no owner, no maintenance agreement, despite having an indemnity policy, road in great condition and no problems for 60 years. Hayst... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Info over Haysto

Geschreven door het bedrijf

Haysto — Mortgages Made Possible

Award-winning: Winner of the “Treating Customers Fairly Champion” at the British Bank Awards 2025.

Why we exist
Around 1 in 5 people in the UK are initially declined a mortgage by some high-street lenders because of their credit history, being self-employed, or having more complex circumstances.Haysto was built to solve this. In just a few years, we’ve become one of the UK’s leading specialist mortgage brokerages, helping thousands of people who thought homeownership wasn’t possible.

We didn’t stop there
We’ve taken what we learned making mortgages possible for more complex cases and applied it to everyone. Picnic makes mortgages simple, transparent and digital-first — the same high-touch service and technology for the other 4 in 5 too.

Which is right for me?
• Haysto: a good fit when things are more complex — self-employed, credit blips, non-standard income, or past declines.
• Picnic: a good fit when your needs are simpler and you want clear, straightforward guidance.

You may still be eligible
Even after a decline, there can be options with the right expert. Many customers come to Haysto after being declined elsewhere. All applications are subject to status and lender criteria.

Start with Haysto  |  Start with Picnic  |  Mortgage guides  |  Our Promise

Not sure where to start? Pick any link — we’ll route you to the right team.


Risk warning: Your home may be repossessed if you do not keep up repayments on your mortgage.

A fee may be payable for mortgage advice. We will confirm any fee and any commission we receive from the lender before you apply.

*Indicative industry estimate; details available on request. **Subject to receiving required documents and case suitability. ***T&Cs apply; like-for-like product and circumstances — see Our Promise for details.

Picnic is a trading style of Haysto Ltd. Haysto Ltd is an appointed representative of HL Partnership Limited, which is authorised and regulated by the Financial Conduct Authority. Registered Office: Haysto, Crystal House, 24 Cattle Market Street, Norwich, NR1 3DY. Registered in England and Wales No. 12527065.

Our Peace-of-Mind Promise

True AIP, 24-hour fast-track, £100 rate guarantee

True AIP, 24-hour fast-track, £100 rate guarantee
Get a True Agreement in Principle from a lender (not just a generic letter), so you know where you stand. Our 24-hour fast-track aims to prep your application within one working day. And if another broker beats our like-for-like rate, we’ll give you £100. Subject to status and lender criteria. Fast-track depends on receiving required documents and case suitability. Rate Guarantee: T&Cs apply (like-for-like product and circumstances).

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

A Life‑Changing Experience — Haysto Made the Impossible Possible

If you’re reading this wondering whether Haysto can help you… take this as your sign. They absolutely can.

Our credit history is very adverse — multiple unsatisfied defaults, CCJs, years of damage. We’ve spent the last couple of years working hard to rebuild, but we honestly believed no lender would ever look at us again. Other brokers certainly didn’t. We even tried Tembo, and they couldn’t help.

Then we found Haysto, and everything changed.

From day one, they reassured us, didn’t judge us, and treated us like real people with real goals — not a credit score. Every single person we dealt with was an absolute superstar:

• Cameron W (Mortgage expert) – The first person we spoke with who made us feel hope. He took the time to understand our situation and explain exactly what was possible.

• Philip D (Mortgage Advisor) – The one who dug deep into the lenders and criteria to find the right match for our complex situation. Has been non stop support throughout this journey! Calm, reassuring. VERY KNOWLEDGEABLE!

• Ryan B (Pre‑Application Manager) – Guided us through the early stages with clarity and confidence when case was ready to be submitted after all of Phil help.

• Shannon (Case Manager) – Always on top of everything, always updating us whilst case with the lender being reviewed! always calm and supportive.

• Oscar P (Post‑Offer Support) – Now supporting us after the offer, reaching out to solicitors weekly and keeping everything moving.

• Anna H (Insurance Advisor) – Found us a brilliant insurance deal and explained everything clearly.

These people don’t just do their jobs — they fight for you. They work together like a well‑oiled machine, and they genuinely care.

We submitted our full application on 10th April, and today — 21st April 2026 — we received our mortgage offer. Something we never thought would happen. Something multiple other brokers told us was impossible.

Haysto proved them wrong.

Yes, their fee is higher than some brokers… but honestly? They deserve every single penny. They earned it. They changed our lives.

If you have bad credit, if you’ve been turned away, if you feel embarrassed or hopeless — please don’t give up. Haysto won’t judge you. They’ll guide you, support you, and fight for you until the job is done.

We are now officially on our way to owning our first home, and it’s all thanks to this incredible team of superheroes.

Haysto — thank you for making the impossible possible.
Thank you so much!
Paul and Luke

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After hearing friends speak about how…

After hearing friends speak about how the mortgage process can be a nightmare, how time consuming it is and how long it takes, I was definitely apprehensive when starting the process. Haysto made it incredibly easy and straight forward. Everything was explained well, we didn’t have bundles of papers to sign as everything was completed online. Even the solicitors they found for us were great and very proactive.

I would recommend Haysto to anyone who is looking for a hassle free mortgage process.

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Such an amazing experience with the…

Such an amazing experience with the whole Haysto team. Because of our circumstances we'd not been able to secure a mortgage from high street lenders. The Haysto team had complete understanding of the situation, and secured a mortgage in principle within a couple of hours, and a full offer within only a few weeks, so we're on our way. The communication and support from the whole team since minute one has been exceptional.

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I can’t recommend Haysto Limited highly…

I can’t recommend Haysto Limited highly enough. From start to finish, the whole team has been absolutely fantastic in helping us secure our mortgage.

A special thank you to Paul and Richard, who have both been incredibly helpful, professional, and patient throughout the entire process. Nothing was ever too much trouble — they took the time to explain everything clearly, kept us updated at every stage, and made what can often be a stressful experience feel smooth and manageable.

Their support, reassurance, and genuine willingness to help really stood out. It’s clear they truly care about their clients and go above and beyond to get the best outcome.

A big thank you as well to the wider Haysto team for their hard work behind the scenes — everything was handled efficiently and with great attention to detail.

If you’re looking for a mortgage broker who is knowledgeable, supportive, and genuinely on your side, Haysto is the one to go with. We’re extremely grateful for all their help.

20 april 2026
Review zonder uitnodiging
Logo Haysto

Antwoord van Haysto

Mick, this is such a brilliant read. Thank you for taking the time to share it.

We’re really glad the whole mortgage journey felt so straightforward for you. Paul and Richard will be delighted to hear your shoutout. They put a lot into making sure everything’s clear and stress-free, so it’s great to see that came through.

And a big thanks as well for recognising the wider team. There’s a lot going on behind the scenes, so we appreciate it when that effort gets noticed.

We’re grateful you trusted us to help with something this important. If you ever need a hand again down the line, you know where to find us.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

We’re absolutely thrilled to stumble to…

We’re absolutely thrilled to stumble to Haysto. yes I genuinely didn’t think any company would even consider offering me a mortgage given my poor credit history.
From the very start, the whole process was incredibly smooth and completely stress-free. I can’t thank Mark, Reece, and Robyn enough …they went above and beyond at every step and truly couldn’t do more . They were absolutely amazing 🫡🫡🫡❤️🥂

12 februari 2026
Review zonder uitnodiging
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Antwoord van Haysto

Thanks so much for your kind words, Bruce!

We know how tough it can feel when your credit history makes things seem out of reach, so hearing that you didn’t think homeownership was even an option, and then seeing it all come together, is exactly why we do what we do.

Mark, Reece and Robin will be thrilled to read this. They really care about making the process as smooth and stress-free as possible, so it’s great to hear that came through loud and clear.

Thanks for trusting us to be part of your journey, and huge congratulations on getting your mortgage over the line!

If you ever need our help again, you know where we are.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

Extremely good experience with Haysto

Extremely good experience with Haysto, Every member of the team assigned to getting me the mortgage offer I wanted have been so easy to work with and on the ball, their portal makes everything so easy and quick to communicate and keep you updated, no stress in the whole process what so ever.

17 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

Thank you for such a lovely review, Tara!

We’re really glad the whole process felt smooth and stress-free for you. Getting a mortgage can be a bit of a maze, so it means a lot to hear that the team kept things clear, responsive, and easy to manage. And we’ll definitely pass on your kind words about the portal; the aim is exactly that: simple, quick, and no chasing needed.

If you need our help again down the line, you know where to find us.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

We never thought it'd be possible for us to get a mortgage!

We didn't think we'd be accepted for a mortgage after being declined by high street banks due to my debt management plan from years ago. We had Haysto call us after sending an enquiry and from the first call with Elliot V we were VERY quickly assured that they can't see an issue that we wouldn't be accepted as my DMP was set up over 6 years ago and I'd been managing it well. We didn't believe them as we'd been turned down so many times, but then from that starting call down through to Zack B calling us yesterday to give us the good news that we'd been sent a mortgage offer and could now buy the house we always wanted was a complete shock, we really thought we were still going to get bad news, even though every person we spoke to said they couldn't see a reason why we wouldn't we still didn't believe them. Every person I have spoken to have been brilliant! The portal to contact them is great if you have queries and it's so easy to track your progress, upload documents and see the documents they've submitted. I just want to say thank you to Haysto as they've made this possible for us and would 100% recommend them to anyone who is in need of a mortgage but is unable to through the normal high street banks. Now to get this sale through and get moved ... :)

16 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

Thanks so much for sharing your experience with us, Emily.

Getting a mortgage is always daunting, and being consistently rejected by major lenders can really knock your confidence. So it’s great to hear Elliot was able to give you that early reassurance, and then for Zack to deliver the good news is exactly the kind of call we love making.

It sounds like you made full use of our customer portal, too. We’re really glad it helped keep things clear and stress levels down along the way.

Massive congratulations on your mortgage offer. Fingers crossed everything goes smoothly from here to getting the keys in your hands.

If you need our help with anything during the rest of the process, you know where we are.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

Haysto

Haysto have been nothing but amazing dealing with our case. Our whole house buying experience has been made so much easier because of them. They sorted everything for us and explained the whole process so we didn’t need to stress. Very professional and friendly advisors and I recommend anyone buying a house in the future to use Haysto. Because of them my family and I finally have our forever home and for that I will be forever grateful. Big thank you to Ian, Helier, Robin and Glynn for everything you have done for us!

17 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

Vicky, this is such a lovely read. Thank you for taking the time to share it.

Buying a home can be a bit of a rollercoaster, so it’s great to hear that Ian, Helier, Robin and Glynn helped take the pressure off and kept everything clear and manageable along the way. That’s exactly how it should feel.

We’re really chuffed we could play a part in helping you and your family arrive at your forever home!

Wishing you all the best as you settle in and make it your own.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

Haysto have been on a long journey with…

Haysto have been on a long journey with me from a very complicated joint ownership situation to having my independence and peace of mind back! The perseverance and support of Paul in particular has got me a great mortgage offer and I am so excited and grateful! I hope anyone reading this is encouraged that there is help to sort out a difficult situation.

17 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

Thanks so much for sharing your experience with us, Harriet.

Helping people with more complex requirements is exactly why we exist, and we're thrilled to hear that Paul helped secure the right outcome for you. He's one of our wisest owls and always willing to dig in for the longer journeys when needed.

We wish you all the best for your next chapter and if you ever need our help again, you know where to find us.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

We got our mortgage offer through today…

We got our mortgage offer through today and we couldn’t be happier with the Haysto team. Our first point of contact was Jack who is absolutely lovely, he was so informative and reassuring after multiple no’s from other brokers; Tom, our mortgage advisor, is absolutely amazing, so helpful, so lovely and very knowledgeable & the rest of the Haysto team have been great. Could not recommend them more. If you think you can’t get a mortgage, Haysto will do it for you!

16 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

Thanks so much for your kind words, Shannon!

We're delighted to hear that you've just secured your mortgage offer. Feels great, doesn't it? Particularly after hitting barriers elsewhere. Jack, Tom and everyone else involved will be chuffed to know they left such a positive impression on you. We'll be sure to share this with them.

All the best in your new home. If you need our help again, you know where to find us.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

Unadopted Road Sorted

High street banks wouldn't give me a mortgage due to unadopted road, no owner, no maintenance agreement, despite having an indemnity policy, road in great condition and no problems for 60 years. Haysto got me a mortgage sorted within 48 hours at a decent rate, only slightly higher than what high street banks were offering. £1,699 is a steep fee, but a mortgage you shall have.

16 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

Thanks so much for sharing your experience with us, Leon.

Getting a mortgage can be tricky at the best of times, but it can be even harder when certain lenders adopt stricter criteria or are more rigid in particular circumstances.

Situations like these are exactly why we do what we do, and we're delighted to hear that our team were able to secure you a mortgage within 48 hours! That's pretty impressive work.

And, regarding the fee, you've hit the nail on the head. Our fee allows us to delve that bit deeper and find the right lender who can help with more specialist mortgage requirements.

Were chuffed that we were able to deliver the right outcome for you, and wish you all the best in your new home!

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

Excellent service.

Very good communication from the beginning. I was kept updated throughout the whole process. Very good service and very friendly and helpful and very pleased with the end result. Thank You.

8 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

Thanks so much for your kind words!

It's great to hear that our team kept you in the loop throughout your mortgage journey. Getting a mortgage can feel quite daunting, especially if you're not sure what's coming next, so we're thrilled to know that you felt so supported from start to finish.

Wishing you all the best in your new home. If you need anything down the line, you know where we are.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

Great Experiance

Great communication from all of the advisors, and the app is very easy to use and navigate.
Highly recommend

16 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

That's great to hear, Steven.

We're thrilled to hear you found our customer portal so helpful and easy to use. Thanks for the recommendation, too; it means a lot.

Wishing you all the best for the future. If you need our help again, you know where to find us.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

Great overall customer experience

Great overall customer experience, I was informed through every step of progress and what would be need for the next steps of the process.
Support always available , online or via telephone conversations. I would recommend this service.

16 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

Thanks so much for the lovely review.

We're delighted to hear you were so well supported by everyone involved throughout your mortgage journey.

Wishing you all the best in your next chapter, and appreciate the recommendation.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

I worked with Broker and was impressed…

I worked with Haysto team and was impressed — responsive, clear communication. Closing was smooth and stress-free; highly recommend.

15 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

That’s great to hear, Sergiu. We really appreciate you taking the time to share this.

Buying a home can be a bit of a rollercoaster, so it’s good to know the team kept things smooth and straightforward right through to the finish line. That’s exactly how it should feel.

Thanks for the recommendation; it means a lot!

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

I didn't think I'd be able to get a mortgage…

I didn't think I'd be able to get a mortgage before contacting Haysto. I started the process and the middle of February 2026 and I am about to conclude my purchase later this week (middle of April 2026). I couldn't recommend Haysto and the staff there enough!

9 maart 2026
Review zonder uitnodiging
Logo Haysto

Antwoord van Haysto

Thanks so much for your kind words, Peter!

Completing a house purchase within a couple of months is no small thing, and we’re really glad we could help make that happen for you. It’s exactly why we do what we do: cutting through the uncertainty and showing what's possible with the right support.

Wishing you all the best as you wrap things up and settle into your new home. If you need anything down the line, you know where to find us.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

Outstanding experience with Haysto

I had an outstanding experience with Haysto while securing a mortgage for my first home. After being turned away by other brokers, I was feeling discouraged, but the team at Haysto went above and beyond to make it happen for me. Their dedication, persistence, and expertise truly set them apart. A special thank you to Zack, who was incredibly helpful throughout the entire process—always available to answer questions and provide reassurance. I’d also like to thank Lukas, Aiste, Laura and Emeric for their support and professionalism. Together, they are a formidable team who genuinely care about their clients and work tirelessly to achieve the best outcomes. I couldn’t be more grateful for their help in making my first home a reality. Highly recommended!

14 april 2026
Review zonder uitnodiging
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Antwoord van Haysto

Dragos, this is such a brilliant read. Thank you for taking the time to share it.

Getting your first mortgage over the line after being turned away elsewhere isn’t always straightforward, so fair play for sticking with it. We’re really glad the team could step in and turn things around for you. Zack will be chuffed to bits with the shoutout, and we’ll make sure everyone else involved sees your kind words too.

It means a lot to hear that you felt supported and reassured throughout. That’s exactly how it should feel!

Massive congratulations on getting the keys to your first home, and thanks again for trusting us to be part of the journey.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

I experienced good customer service…

I experienced good customer service from assigned team member. They were prompt to respond to my queries and provided support whenever required.

21 maart 2026
Review zonder uitnodiging
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Antwoord van Haysto

Thanks so much for your lovely review, Olugbenga

It’s great to know we kept things clear, responsive, and supportive throughout. We know how important it is to have someone on hand who actually gets back to you and keeps things moving, so this means a lot.

If you ever need our help again, you know where we are.

Cheers,
Team Haysto

Beoordeeld met 5 van de 5 sterren

Absolutely chuffed with Haysto

Absolutely chuffed with Haysto, didn’t think I’d get a mortgage as I have a few negatives against me but from the start Matthew was amazing. Went through everything and he searched around to find the best deal he could given my circumstances (and everything going on in the world currently!) found one that was affordable and suitable and then the whole team kicked in and got it over the line. Honestly wouldn’t have been able to proceed with buying my ideal home without the whole Haysto team

13 april 2026
Review zonder uitnodiging
Logo Haysto

Antwoord van Haysto

Really appreciate you taking the time to share your experience with us, Mike.

We know how stressful the mortgage process can feel when you’ve got a few bumps in your history and aren’t sure what’s possible, so it’s brilliant to hear Matthew was able to guide you through it and find a solution that genuinely worked for you.

Getting you into a home you love is exactly what we’re here for, and it sounds like the whole team pulled together to make it happen.

Massive congratulations on your new place, and we wish you all the best for your next chapter!

Cheers,
Team Haysto

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