DIDWW Reviews 

157
•
TrustScore 2.5 uit 5

2,5

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Beoordeeld met 1 van de 5 sterren

This company doesn’t care that they facilitate scammers and blame it on companies spoofing their numbers. The fact that there are so many calls and all coming from numbers they own says otherwise. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

DIDWW has been a reliable partner for us. Whether we need help with a project or have a quick question, their team responds promptly and takes the time to help. We value the people behind the service... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Getting calls from these and other numbers. Annoying spam calls. I had a call from your Ireland geographic number with job offer and I'm getting random calls from mobile numbers offering jobs whi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

At least once a week I get a scam call from these people and when I block the number their technology changes it by just one digit so I get more scam calls

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoonmaatschappij

Over DIDWW

Geschreven door het bedrijf

DIDWW is a fully licensed telecom operator delivering compliant two-way Voice and Messaging services in 90+ countries, with local licenses in 30 countries and own numbering resources in 19. Our flexible services are built for human teams and AI agents - standalone or integrated with your existing stack.

Automated quality and abuse monitoring keeps your communications secure. Our in-house customer support team is available 24/7/365. A fully self-service online platform gives users the flexibility to configure and manage their services with ease.

Trusted by 7,000+ organizations worldwide, DIDWW delivers flexible telecom solutions built to keep businesses connected. Where others stop, DIDWW keeps going.

❗️DIDWW does not make or endorse scam or spam calls. Spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where legitimate numbers are misused without our control.

❗️To help fight caller ID spoofing with DIDWW numbers, we would appreciate it if you could report unwanted calls here: https://www.didww.com/report-unwanted-calls.

Your information helps us combat this issue. Thank you!

Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

157 reviews

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2,5

Alle reviews

(157)

65 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

SENDS SCAM AND SPAM OUT TO MY TELEPHONE…

SENDS SCAM AND SPAM OUT TO MY TELEPHONE - SCAM COMPANY NEEDS SHUTTING DOWN

29 november 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear SVETLANA,

We’re sorry to hear about your experience with spam calls. DIDWW is a telecommunications provider that supplies phone numbers to businesses, but we do not make or endorse any spam calls. Unfortunately, these calls may occur due to caller ID spoofing, a common issue in the telecom industry.

If you’d like to report specific numbers, we encourage you to use our dedicated form here: https://www.didww.com/report-unwanted-calls. We take such matters seriously and will investigate any misuse of our services.

Thank you for bringing this to our attention.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

Scam facilitators

Scam facilitators. Constant spam/scam calls through this "service".

I disagree with their privacy policy and won't be furnishing them with personal details.

24 november 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Scott,

We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, these incidents are the result of Caller ID spoofing, where fraudsters falsify the number displayed to mask their true identity.

We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.

Thank you for your understanding.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

Awful company who indulge in numerous…

Awful company who indulge in numerous scam/fraud calls. When you get in touch with them all they want is more of your info- email/phone numbers/address etc. Stay clear of them.

18 november 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Donald Duxbury,

Thank you for reaching out.

DIDWW is a licensed telecommunications operator, and we do not initiate or support scam or spam calls. Unfortunately, unwanted calls that appear to come from DIDWW numbers are likely due to caller ID spoofing, where legitimate numbers are misused without our control.

We take these concerns seriously and encourage you to report any such incidents using our reporting form here: https://www.didww.com/report-unwanted-calls. Your report will help us investigate further and take any necessary actions.

We truly appreciate your cooperation.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

I keep getting a series of Calls from…

I keep getting a series of Calls from this company who operate for many companies and all of them I believe are scams. Not one of these numbers leave a message on my answerphone in which case I don’t return the call. I just block it.

I believe if there are genuine callers, they will leave a message or their name and I will call them back quite happily.

24 oktober 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Carol Weaver,

We’re sorry to hear about your experience with spam calls. DIDWW is a telecommunications provider that supplies phone numbers to businesses, but we do not make or endose any spam calls. Unfortunately, these calls may occur due to caller ID spoofing, a common issue in the telecom industry.

If you’d like to report specific numbers, we encourage you to use our dedicated form here: https://www.didww.com/report-unwanted-calls. We take such matters seriously and will investigate any misuse of our services.

Thank you for bringing this to our attention.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

They called me and instead of talking

They called me and instead of talking, just played music. As if people don’t have better things to do with their day. It’s just harassment.

14 oktober 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Gary Creamer,

We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, these incidents are the result of Caller ID spoofing, where fraudsters falsify the number displayed to mask their true identity.

We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.

Thank you for your understanding.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

Facilitating scam calls

9 oktober 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Pearl Jewellery Online,

DIDWW is a licensed telecommunications operator, and we do not initiate or support scam or spam calls. Unfortunately, unwanted calls that appear to come from DIDWW numbers are likely due to caller ID spoofing, where legitimate numbers are misused without our control.

We take these concerns seriously and encourage you to report any such incidents using our reporting form here: https://www.didww.com/report-unwanted-calls. Your report will help us investigate further and take any necessary actions.

We truly appreciate your cooperation.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

Scam and spam calls always linked!!!!

15 spam/scam called from 3 different numbers in less than 4 hours. Every single one of them has this 'company' as its provider. Maybe vet your customers

18 september 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Gordon Brown,

We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, these incidents are the result of Caller ID spoofing, where fraudsters falsify the number displayed to mask their true identity.

We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.

Thank you for your understanding.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

scam calls just after 6pm weekdays

another annoying tea time call

11 augustus 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Russell Bennett,

DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.

We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.

However, your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

Had no interaction with this company

Had no interaction with this company, suddenly getting multiple calls from different numbers all relating to this company! Surely against the law and classed as harrasment

2 augustus 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Ronan Ferguson,

DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.

We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.

Your cooperation is highly appreciated.

Best regards,
The DIDWW Team


Beoordeeld met 1 van de 5 sterren

Aggressive

Aggressive. Threatening. Unsolicited Calls.

Blocked and reported.

19 juli 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Jamie,

DIDWW is a licensed telecommunications operator, and we do not initiate or support scam or spam calls. Unfortunately, unwanted calls that appear to come from DIDWW numbers are likely due to caller ID spoofing, where legitimate numbers are misused without our control.

We take these concerns seriously and encourage you to report any such incidents using our reporting form here: https://www.didww.com/report-unwanted-calls. Your report will help us investigate further and take any necessary actions.

We truly appreciate your cooperation.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

STAY AWAY

STAY AWAY. DISASTER . using unknown to me through another RESELLER, they failed to get a new number and asked mental questions that were easy find online. Then decided to close the account had for years NO warning. Now with another provider 95% cheaper....yes 95% cheaper and no scammy business ways. ....STAY AWAY and check who is your reseller to them. Ask your provider and if your direct with them oh my .... UPDATE since the reply from DIDWW I re-asked the reseller " I completely understand how upsetting it must have been, especially considering the impact on your business. Unfortunately, the rejection came directly from our service provider, DIDWW, and we were not given the option to override their decision. We realize this led to an unexpected and costly disruption for you, and I sincerely apologize for that." Who is lying? mmmm me thinks DIDWW. * as stated now with another provider 90% cheaper)

26 juni 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear What,

Thank you for sharing your feedback. We’re sorry to hear about your experience, though it appears you were using our services through a third-party reseller rather than directly with DIDWW.

Please note that as a wholesale provider, we do not manage end-user accounts provided by resellers. Any service-related actions, including disconnections or support queries, should be addressed directly with your service provider. At DIDWW, we take service continuity very seriously, and disconnections are only considered in rare cases—typically involving non-compliance or suspected fraudulent activity, and always in accordance with applicable policies.

We recommend reaching out to your provider for further clarification. If there’s anything we can assist with in relation to a verified user account, feel free to contact us at customer.care@didww.com.

Kind regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

We bought 3 DID's with DIDWW just last…

We bought 3 DID's with DIDWW just last week, paid for the numbers added our credit card, next thing we wake up with an email from Aira:

We regret to inform you that your account has not been verified by our Legal Department in accordance with DIDWW Terms and Agreements, Clause 2.7. As a result, we are unable to provide you with service.

Thank you for your understanding.

Best regards,
Aira Masecke

No reason of why account was cancelled no email of refund ..

26 mei 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Charl,

Thank you for your feedback. We understand how frustrating it can be to have your account application declined, and we’re sorry for any inconvenience caused.

As part of our compliance with industry-standard KYC (Know Your Customer) regulations, all accounts undergo a verification process. In line with our Terms and Conditions (Clause 2.7), we reserve the right to refuse service if required information is missing, appears inaccurate, or if there are concerns related to potential misuse.

Please note that we cannot provide account-specific details publicly for privacy reasons. If you believe this was done in error or wish to request a refund, we kindly ask you to reach out to us directly at activity@didww.com so we can assist you further.

We’re here to help and would appreciate the opportunity to resolve this directly.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

Something about this company smells.

I'm asked to be honest with my review, It's a shame this company can't be honest. I have received numerous scam calls and, so far, have managed to aviod actually falling for any. When I look up the numbers the vast majority trace back to numbers owned by this company. I do not believe that they are so incompetent that they can't do anything about it. The profit from the scammers is obviously keeping them going.
Thanks to DIDWW for their standard response. My opinion of them remains the same. Despicable company.

15 mei 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Peter Gliddon,

DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.

We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.

However, your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Beoordeeld met 5 van de 5 sterren

A good telecom company with good service and good quality

Working for many years with DIDWW and never had problems. Support in case of questions is superior with a super fast response time on the chat channel.
Quality is good and with the Phone systems app also available on mobile phones now.

23 april 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Thorium,

Thank you so much for your kind words and for being a valued partner over the years!

We're thrilled to hear that you've had a consistently positive experience with our services and support. It's great to know that our team has been able to assist you quickly whenever needed, and that you're enjoying the mobile functionality of our phone.systems™ app.

We truly appreciate your trust in DIDWW and look forward to continuing our successful collaboration!

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

Total Scam!

Total Scam!! The text is saying that they are from Kronofogden and they want you to call a number. Posting full text in Swedish so people can see.

Hej!

Vi har mottagit ett betalningskrav från Svea Inkasso AB gällande ditt ärende (23-8371).

Ett brev med detaljerad information har skickats till din folkbokföringsadress. Vänligen kontrollera din post för vidare instruktioner.

Vid övrig information kontakta kundtjänst +46 10 337 18 19

Kronofogden

11 april 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Frida Hillbert,

Thank you for bringing this to our attention. We take reports of suspicious activity very seriously and will investigate this matter internally.

Please note that DIDWW is a global telecom operator and does not engage in, support, or condone any form of fraudulent communication. We appreciate your vigilance and encourage everyone to remain cautious when receiving unexpected messages or calls.

Thank you!

Kind regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

Insulation Scam?

Any company, or person, that masks it’s true location using VoIP technology isn’t to be trusted.

I’ve since had a email from DIDWW asking for more information to check my review is genuine - think about it! There is a template provided with my email address already embedded (the URL suggests it’s via Trustpilot) and then DIDWW want to know a reference number - who gets a reference number when they think they’re being scammed! DIDWW want to know a full name - who hangs around on the phone asking the scammer for a full name and inside leg measurements. Anyone who’s watched Scam Interceptors has heard an obvious Indian voice from someone called John Smith! DIDWW then ask for a phone number but don’t say the phone number they want - they are a technology company! How do I know that template, poor that it is, isn’t also dodgy. Anyhow DIDWW, I had a call from a Banbury number 01295 570886 and I didn’t get as far as speaking to ‘John Smith’. My understanding of VoIP technology is it has SIP technology embedded into VoIP, and SIP is easily hijacked. On receiving the ‘Banbury’ phone call I done some checks, as everyone that receives an unsolicited phone call should do - this led me to writing the review that I did, that is to warn others to be careful. I would suggest that you, DIDWW, have a problem with your technology, otherwise let me think alternatively - my review is totally genuine and represents me doing some research of what was put before me and which made me suspicious.

2 april 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Les,

Thank you for your feedback. We understand how confusing unexpected calls can be.

DIDWW provides VoIP infrastructure and virtual numbers to verified business clients. We do not make or manage outbound calls to individuals. Unfortunately, caller ID spoofing is a widespread issue affecting the entire telecom industry, where malicious actors can display fake numbers - even ones from legitimate providers.

The form you received via Trustpilot is automated and simply allows us to verify reviews and investigate potential misuse. You're never required to share sensitive information.

We're committed to preventing the misuse of telecom tools, and if you believe a DIDWW number was involved in a suspicious call, please report it to https://www.didww.com/report-unwanted-calls, and our compliance team will investigate.

We hope this clears up the misunderstanding, and we're here if you have any further questions or would like to discuss this matter directly.

Warm regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

They are scamming and being fraudulent…

They are scamming and being fraudulent in Sweden. I get DAILY calls, new numbers every time so it doesn't work to block them!!

17 maart 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Linda Norwall,

We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, these incidents are the result of Caller ID spoofing, where fraudsters falsify the number displayed to mask their true identity.

We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.

Thank you for your understanding.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

SCAM call not a good advert for your…

SCAM call not a good advert for your company you should do better

4 maart 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Mrs Hogarth,

Thank you for reaching out.

DIDWW is a licensed telecommunications operator, and we do not initiate or support scam or spam calls. Unfortunately, unwanted calls that appear to come from DIDWW numbers are likely due to caller ID spoofing, where legitimate numbers are misused without our control.

We take these concerns seriously and encourage you to report any such incidents using our reporting form here: https://www.didww.com/report-unwanted-calls. Your report will help us investigate further and take any necessary actions.

We truly appreciate your cooperation.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

SPAM

Spam calls,blocked them immediately and reported them.
The response seems genuine so I will remove my review, is this is a spam caller spoofing their number.

21 februari 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Angie dorrington,

DIDWW is a licensed telecommunications operator, and we do not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.

We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.

However, your cooperation is highly appreciated.

Best regards,
The DIDWW Team

Beoordeeld met 1 van de 5 sterren

Spam company

Spam company phoning up and leaving no message

6 februari 2025
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear David Wright,

We are sorry to hear about your experience. DIDWW does not engage in or support spam calls. In many cases, these incidents are the result of Caller ID spoofing, where fraudsters falsify the number displayed to mask their true identity.

We take such reports seriously, and we encourage you to share details of these unwanted calls using our reporting form here: https://www.didww.com/report-unwanted-calls. This will help us investigate further and take appropriate action where possible.

Thank you for your understanding.

Best regards,
The DIDWW Team

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