DIDWW Reviews 

157
•
TrustScore 2.5 uit 5

2,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

This company doesn’t care that they facilitate scammers and blame it on companies spoofing their numbers. The fact that there are so many calls and all coming from numbers they own says otherwise. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

DIDWW has been a reliable partner for us. Whether we need help with a project or have a quick question, their team responds promptly and takes the time to help. We value the people behind the service... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Getting calls from these and other numbers. Annoying spam calls. I had a call from your Ireland geographic number with job offer and I'm getting random calls from mobile numbers offering jobs whi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

At least once a week I get a scam call from these people and when I block the number their technology changes it by just one digit so I get more scam calls

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoonmaatschappij

Over DIDWW

Geschreven door het bedrijf

DIDWW is a fully licensed telecom operator delivering compliant two-way Voice and Messaging services in 90+ countries, with local licenses in 30 countries and own numbering resources in 19. Our flexible services are built for human teams and AI agents - standalone or integrated with your existing stack.

Automated quality and abuse monitoring keeps your communications secure. Our in-house customer support team is available 24/7/365. A fully self-service online platform gives users the flexibility to configure and manage their services with ease.

Trusted by 7,000+ organizations worldwide, DIDWW delivers flexible telecom solutions built to keep businesses connected. Where others stop, DIDWW keeps going.

❗️DIDWW does not make or endorse scam or spam calls. Spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where legitimate numbers are misused without our control.

❗️To help fight caller ID spoofing with DIDWW numbers, we would appreciate it if you could report unwanted calls here: https://www.didww.com/report-unwanted-calls.

Your information helps us combat this issue. Thank you!

Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

157 reviews

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2,5

Alle reviews

(157)

65 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

dIDWW sorted the flaky call

Incoming landline call from 'Heating Services' in Manchester, December 20, didn't feel right, arriving at the exact moment I was repairing my boiler! Discovering it to be routed via the Irish DiDWW web/phone link service, I left a one star review here. But... pleased to say now that DiDWW.com responded early next day, to tell me they have suspended the 'heating company' involved.

20 december 2022
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Howard Ellison,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

In order for us to investigate further, we kindly ask to fill out a dedicated form and help us by cooperating on this topic:
https://www.didww.com/report-unwanted-calls/

Thank you in advance.

Best regards,
The DIDWW Team

Beoordeeld met 5 van de 5 sterren

10/10

Amazing coverage of virtual numbers and exemplary customer service! Love it!

14 november 2022
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear Olive,

Thank you for your kind words! This is the best motivation for us.

Best regards,
The DIDWW Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, friendly and very helpful service support.

11 november 2022
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Dear INSCOCO,

We appreciate your feedback!

Kind regards,
The DIDWW Team

Beoordeeld met 4 van de 5 sterren

I have been using them for business.py…

I have been using them for business.py phone costs have dropped significantly, I can take my phone anywhere there is reliable internet.my sms codes get forwarded the customer service has been efficient. Every now and then the time that appears on my phone shifts ant I need to reset it. The min charge is $50 but I use more than that Monthly will the calls and # of lines.. I have 5 lines and it's way less than Vonage service and I can't really tell the difference.

16 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst experience

Worst experience. Totally Scam company. They ask you to charge account and will not provide the sip services described on their site. Absolutely to avoid. Money lost...

5 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very unreliable, bad internal processes.

The company has good offering on the market. However, phone services require high level of reliability. DIDWW is not reliable. You can be a client for years, build your business around their phone numbers and one day they cancel your services for no legal reason. You loose years of work. They use force majeure clause of the contract to legalize their one sided decisions.

28 maart 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

MInimum payment amount 50USD with NO POSSIBLE REFUND of credit

Never got to use their service because the lowest payment on their website you can do is 50USD even when the cost of the services per month you need is 16UDS.

They try to get you to commit to use their service with 50USD deposit at the start with NO POSSIBLE REFUND OF YOUR PREPAID CREDIT as the customer support told me. No thank you for such extortion.

13 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service!

I use this website for private reasons and not for business reasons. I got local US phone numbers so that I can be called for cheaper rates. I have no problems with the website. The call forwarding to my cellphone and as well to virtual phone numbers works perfectly fine. The support is beyond friendly and helpful. I can definitely recommend this website and this company!

21 oktober 2020
Review zonder uitnodiging
Logo DIDWW

Antwoord van DIDWW

Thank you, Steffi!

Beoordeeld met 1 van de 5 sterren

This is completely scam company

This is completely scam company. They lie you to top up balance and you will never get the refund. Your money on credit card will went forever.
Horrible support service, rude chat.

30 juni 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute disgrace

Absolute disgrace. Difficult to work with, sales team tell you lies to sign you up about products and services then once paid the services are suddenly not available.
Support is slow and calls cut out a lot.
Caused me a lot of stress and billed me for anoher month after only 2 weeks saying that is how there billing cycle works.
Support staff are rude and you can only communicate via a chat window tht you have to keep clicking back and forth to and wont stay up while trying to resolve issues.
No apology or compensation and no idea how to deal with small customers.
So dissapointed with this company. Highly recommend looking elsewhere.
I

4 februari 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible service ever

Horrible service ever, I am working an online business long time from Israel, and now moving and based in Cyprus, and was needed for Israeli phone numbers for forwarding SMS from my eBay stores, the agent said we can not provide you a service for this purpose, asking why? and disconnect the conversation in my face, disaster!!! elementary human relationship

7 januari 2020
Review zonder uitnodiging

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