Very poor delivery. It took them 3 (!) days to dispatch a car. WHY? Ordered on Sunday. They only shipped on Wednesday, while initial email said delivery on Thursday. Now it looks like Friday or Saturd... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I needed a Land Rover Defender as a topper for my husband’s birthday cake . ( It was important that it was a perfect replica in every detail) Diecast Model Centre had several to chose from ! I was de... Toon meer
Seeing all those 5* reviews doesn't surprise me one bit! Not only are the models great, with such an interesting range available, what really marks Oxford out is the quality of their customer service.... Toon meer
Just used Diecast Model Centre for the first time and very impressed. Ordered a competitively priced Spark 1/43 Lotus F1 Car, which arrived quickly and well packed for safe delivery. Throughout and po... Toon meer
Bedrijfsgegevens
Over Diecast Model Centre
Geschreven door het bedrijf
Diecast Model Centre is a family owned and operated online model shop based in Somerset (UK) that was established in 2005.
At Diecast Model Centre, we believe that collecting models or giving them as gifts doesn't have to be expensive and in line that our core values are to offer our customers models of exceptional value and to provide a first-class shopping experience.
On our website you'll find all kinds of models not sold by many other retailers; models from brands you may have heard of such as Bburago, Maisto, Oxford Diecast and Solido, and from brands you may not have heard of such as Cararama, Model Car Group, Motormax and Welly.
We aim to make buying from us easy and enjoyable. Our online store is designed to be customer friendly, but should you have any queries either before, during or after making your purchase, we're here to help, either by email, phone or if you prefer, self-help with our comprehensive FAQ's.
Behind the scenes, we'll work tirelessly to get your order out on time with all in-stock items despatched within one working day. And, we won't skimp on the packaging either, using quality materials - mostly recycled or recyclable - so that your model has the best chance of reaching you in the same perfect condition as it leaves us.
Finally - we hope it doesn't happen - but, if for any reason you are not 100% satisfied with your purchase from Diecast Model Centre, please do let us know and we'll do everything we can to put right any wrongs - and, that's a promise!
Contactgegevens
Peckett Plaza, Caldicott Drive, Heapham Road Industrial Estate, DN21 3PH, Gainsborough, Verenigd Koninkrijk
- 0333 344 9824
- hello@diecastmodelcentre.co.uk
- diecastmodelcentre.co.uk
4,3
Uitstekend
398 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Solido Renault Megane
I Ordered a Solido Renault Megane online for a very reasonable price I Have to say the experience was very good and the delivery was very fast
5 september 2022
Antwoord van Diecast Model Centre
Great to hear that you are happy with your purchase from us, James, and thank you for taking the time to leave us your review.
Kind regards,
Ian
Model was packaged well and delivered…
Model was packaged well and delivered on time.
7 september 2022
Antwoord van Diecast Model Centre
Thank you for your review, Simon, we really appreciate it.
Kind regards,
Ian
Antwoord van Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, Diane, really appreciated.
Kind regards,
Ian
Fantastic Service
Fantastic, speedy service as usual from Die Cast Model Centre. The model car was very well packed and excellent quality. I will continue to shop there. Recommended. 👍🏻😃
30 augustus 2022
Antwoord van Diecast Model Centre
Thank you for taking the time to leave us an excellent review and of course, for your repeat business, it's really appreciated.
Kind regards,
Ian
Ian was exceptional..
Ian was exceptional... delivery was really fast... thanks for the personalised number plate
28 augustus 2022
Antwoord van Diecast Model Centre
Thank you, Shane for such a glowing review, it's put a big smile on my face.
Kind regards,
Ian
Antwoord van Diecast Model Centre
Thank you for your review, Greg, we really appreciate it.
Kind regards,
Ian
I was very pleased and happy with the…
I was very pleased and happy with the overall result.
Thank you.
27 augustus 2022
Antwoord van Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, Julie, it's really appreciated.
Kind regards,
Ian
Thank you for your First Class service.
Thank you for your First Class service.
Highly recommended.
Tom Holland Roberts.
24 augustus 2022
Antwoord van Diecast Model Centre
That's really good to hear, Tom, and we're pleased that you are happy with your shopping experience with us. Thank you.
Kind regards,
Ian
Great Service!
The service was fun and easy. As an enthusiast it is always fun surfing on their website for models. The email sales offers are really helpful to get good finds. Overall top class service.
23 augustus 2022
Antwoord van Diecast Model Centre
Thank you, Labik for such a glowing review. We have some fantastic bargains in our sale at the moment and some awesome models to be added to our website in the next few weeks.
Kind regards,
Ian
Excellent service
Excellent service, easy to use website and fast delivery, items arrived in perfect condition.
15 augustus 2022
Antwoord van Diecast Model Centre
That's really good to hear, Natasha, and we're pleased that you are happy with your shopping experience with us. Thank you.
Kind regards,
Ian
Heaven for diorama's.
Good selection and easy of use. Delivery times fairly quick. Will use again!
15 augustus 2022
Antwoord van Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, really appreciated and we look forward to seeing you back at Diecast Model Centre.
Kind regards,
Ian
Fantastic range of products and website…
Fantastic range of products and website was easy to navigate.
My item was dispatched and arrived quickly.
Very happy with the service
15 augustus 2022
Review zonder uitnodiging
Antwoord van Diecast Model Centre
Thank you for such a super review, we're pleased to hear that you are happy with our service and range of products which will be increasing later this month in preparation for Christmas.
Kind regards,
Ian
Very good experience
Very good experience, great customer service. I’m happy with my purchase!
14 augustus 2022
Antwoord van Diecast Model Centre
Thank you, Anna, for such a good review, we're pleased to hear that you are happy with your purchase and look forward to being of service again in the future.
Kind regards,
Ian
Antwoord van Diecast Model Centre
That's really good to hear, Emily, and we're pleased that you are happy with your shopping experience with us. Thank you.
Kind regards,
Ian
Delighted with my Kuga model.
Delighted with my Kuga model.
Well made and extremely well finished.
Unbeatable price and prompt delivery.
10 augustus 2022
Antwoord van Diecast Model Centre
That's really good to hear and we're pleased that you are happy with your purchase from us. Thank you.
Kind regards,
Ian
This was a gift for my grandson and he…
This was a gift for my grandson and he was absolutely over the moon with the car he said it was his favourite car.
We have been collecting these cars for him and they are all still in the boxes he won’t open them.
Ordering and delivery was excellent, I would definitely recommend Diecast Model Centre wonderful service.
Thank you
9 augustus 2022
Antwoord van Diecast Model Centre
Thank you for such a glowing review. It's great to hear that your Grandson likes them and we are always happy to a new collector to our community.
Kind regards,
Ian
Had a small problem and a quick call…
Had a small problem and a quick call and all sorted would definitely recommend I have bought from here a few times and always been satisfied
6 augustus 2022
Review zonder uitnodiging
Antwoord van Diecast Model Centre
Thank you, David, for taking the time to leave us an excellent review again, and for your repeat business. I'm pleased we were able to assist in sorting out that technical gremlin for you as well.
Kind regards,
Ian
I am very pleased with my order as per…
I am very pleased with my order as per usual. it arrived in first class condition five stars from me every time thank you guys👍👍👍
3 augustus 2022
Review zonder uitnodiging
Antwoord van Diecast Model Centre
Thank you, Keith, for taking the time to leave us an excellent review again, and of course, for your repeat business, really appreciated.
Kind regards,
Ian
My first purchase from Diecast model centre
This was my first purchase from the Diecast model centre and it will definitely not be my last. I received two lovely models which were very well packed and arrived very quickly.
After discount, the price was very competitive too.
Many thanks for the great service.
1 augustus 2022
Review zonder uitnodiging
Antwoord van Diecast Model Centre
Thank you for such a fantastic review, we're pleased to hear that you are happy with your purchase and look forward to being of service again in the future.
Kind regards,
Ian
Fantastic service my granddaughter…
Fantastic service my granddaughter absolutely loved her Mini Cooper police car,
So easy to order and track first class service from Diecast Model Centre
28 juli 2022
Review zonder uitnodiging
Antwoord van Diecast Model Centre
Thank you, Elizabeth for such a great review. Those MINI Cooper Police car models are great value.
Kind regards,
Ian
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.