Very poor delivery. It took them 3 (!) days to dispatch a car. WHY? Ordered on Sunday. They only shipped on Wednesday, while initial email said delivery on Thursday. Now it looks like Friday or Saturd... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I needed a Land Rover Defender as a topper for my husband’s birthday cake . ( It was important that it was a perfect replica in every detail) Diecast Model Centre had several to chose from ! I was de... Toon meer
Seeing all those 5* reviews doesn't surprise me one bit! Not only are the models great, with such an interesting range available, what really marks Oxford out is the quality of their customer service.... Toon meer
Just used Diecast Model Centre for the first time and very impressed. Ordered a competitively priced Spark 1/43 Lotus F1 Car, which arrived quickly and well packed for safe delivery. Throughout and po... Toon meer
Bedrijfsgegevens
Over Diecast Model Centre
Geschreven door het bedrijf
Diecast Model Centre is a family owned and operated online model shop based in Somerset (UK) that was established in 2005.
At Diecast Model Centre, we believe that collecting models or giving them as gifts doesn't have to be expensive and in line that our core values are to offer our customers models of exceptional value and to provide a first-class shopping experience.
On our website you'll find all kinds of models not sold by many other retailers; models from brands you may have heard of such as Bburago, Maisto, Oxford Diecast and Solido, and from brands you may not have heard of such as Cararama, Model Car Group, Motormax and Welly.
We aim to make buying from us easy and enjoyable. Our online store is designed to be customer friendly, but should you have any queries either before, during or after making your purchase, we're here to help, either by email, phone or if you prefer, self-help with our comprehensive FAQ's.
Behind the scenes, we'll work tirelessly to get your order out on time with all in-stock items despatched within one working day. And, we won't skimp on the packaging either, using quality materials - mostly recycled or recyclable - so that your model has the best chance of reaching you in the same perfect condition as it leaves us.
Finally - we hope it doesn't happen - but, if for any reason you are not 100% satisfied with your purchase from Diecast Model Centre, please do let us know and we'll do everything we can to put right any wrongs - and, that's a promise!
Contactgegevens
Peckett Plaza, Caldicott Drive, Heapham Road Industrial Estate, DN21 3PH, Gainsborough, Verenigd Koninkrijk
- 0333 344 9824
- hello@diecastmodelcentre.co.uk
- diecastmodelcentre.co.uk
4,3
Uitstekend
398 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Just what I was looking for as birthday…
Just what I was looking for as birthday present
25 november 2022
Antwoord van Diecast Model Centre
Please to hear that we had just what you were looking for and thanks so much for leaving us an excellent review, Heather.
Kind regards
Ian
Delivery good
Delivery good. Impressive packaging ensuring product arrived in perfect condition. Very pleased with product my grandson will be thrilled.
26 november 2022
Antwoord van Diecast Model Centre
Thank you, Chris. We hope he will be thrilled as well.
Kind regards
Ian
Arrived as expected on time
Arrived as expected on time. Well packaged. Present for my son.
26 november 2022
Antwoord van Diecast Model Centre
Thank you, Lyn, we really appreciate you taking the time to leave us a review.
Kind regards
Ian
It arrived nicely packaged and delivery…
It arrived nicely packaged and delivery did not take too long
22 november 2022
Antwoord van Diecast Model Centre
That's good to hear, thank you Judy for leaving us an Excellent review.
Kind regards
Ian
Just a pleasant shopping experience
Just a pleasant shopping experience. Happy with my purchase and the care taken with delivering it to me.
19 november 2022
Antwoord van Diecast Model Centre
That's great to hear, thank you so much for taking the time to let us know.
Kind regards
Ian
Prompt service and good value
21 november 2022
Antwoord van Diecast Model Centre
Thank you for taking the time to leave us a 5-star review, Peter, we appreciate it.
Kind regards,
Ian
Model Fiat 500 in red
Best value for model fiat 500 for Grandson. Came in red just like his Mums real car. Good quality and sturdy.
18 november 2022
Antwoord van Diecast Model Centre
Thank you for taking the time to leave us a review, we hope that your Grandson will be very pleased with his toy car.
Kind regards,
Ian
Easy to order fast delivery product…
Easy to order fast delivery product well packed. Really pleased with it.
17 november 2022
Antwoord van Diecast Model Centre
That's really good to hear Malcolm and thnk you so much for leaving us your review.
Kind regards,
Ian
Antwoord van Diecast Model Centre
Thanks, Tom, great to read your comments and thanks for your time taken to leave them.
Kind regards,
Ian
Antwoord van Diecast Model Centre
Thank you, Jo, we appreciate your comments and the time taken to leave us a review.
Kind regards,
Ian
Just as described arrived fast would…
Just as described arrived fast would buy from again
18 oktober 2022
Antwoord van Diecast Model Centre
Thanks, Richard, that's great to hear.
Kind regards,
Ian
Model car
Ordered a model car for my Grandson, order was dealt with promptly and I received it (in well protected packaging) on time. Great model and great service :)
4 oktober 2022
Review zonder uitnodiging
Antwoord van Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, really appreciated.
Kind regards,
Ian
model motorcycle
Very pleased with model motorcycle. It arrived promptly and well packed.1
1 oktober 2022
Antwoord van Diecast Model Centre
Thank you, Phil. We really appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Great Service
Great price and service from this seller. Best online price and great communication.
5 oktober 2022
Antwoord van Diecast Model Centre
That's really good to hear and we're pleased that you are happy with your shopping experience with us. Thank you.
Kind regards,
Ian
Fast service and online to help with…
Fast service and online to help with any questions.
5 oktober 2022
Antwoord van Diecast Model Centre
Thank you for your review, Anthony, we really appreciate it.
Kind regards,
Ian
Screw driver for atlas models
The itam is slightly bigger than the screw but not a problem. It is very good to find a place where you can find that itam you can not find anywhere near you. Very quick delivery good service thank you for your help.
21 september 2022
Antwoord van Diecast Model Centre
Thank you, Paul. We really appreciate you taking the time to leave us an excellent review. I know from my own experience that some of the screws do vary slightly in size but, IXO only offer the "one size fits all" screwdriver.
Kind regards,
Ian
Perfect little models
Perfect little models, delivered with care in the choice of packaging and on time. A job well done. I will be order more in due course.
26 september 2022
Antwoord van Diecast Model Centre
Thank you for such a fantastic review, we're pleased to hear that you are happy with your purchase and look forward to being of service again in the future.
Kind regards,
Ian
Nothing negative to say at all
Nothing negative to say at all. The whole process was straightforward, professionally handled, regular updates on the status of my parcel and it was delivered exactly when I was told it would be. First class website and operation, keep up the good work. Will definitely be ordering again. Thankyou
23 september 2022
Antwoord van Diecast Model Centre
That's really good to hear Andrew, We're pleased that you are happy with your shopping experience with us and we look forward to you coming back for more. Thank you.
Kind regards,
Ian
Great model with excellent detail for…
Great model with excellent detail for the price, fast delivery too.
19 september 2022
Antwoord van Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, really appreciated.
Kind regards,
Ian
Order processed efficiently and…
Order processed efficiently and delivered promptly. Very well packaged and model was in excellent condition.
13 september 2022
Antwoord van Diecast Model Centre
That's really good to hear, Byron, and we're pleased that you are happy with your shopping experience with us. Thank you.
Kind regards,
Ian
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.