Digital Doctors Reviews 

Digital Doctors offers an excellent professional support service in IT and computing from a small team whose collective experience tracks new developments and understands the evolving needs of each of their clients as their business evolves.
Like the real life health service, they respond to Helpdesk calls (large or small, critically urgent or less so) with timely, grounded 'triage' and calm, practical support and advice. .

Especially valued feature in 2025: customers can talk to a real live human at Digital Doctors helpdesk (not a robot or chatbot): we can't rate them highly enough.

Keep up the human contact, Digital Doctors:
we value all your professional support which has enabled us to develop our websites, adapt to new software and hardware and keep working through the stress of Covid lockdown and beyond.
We would not survive in this fast changing tech space without you.

Very helpful with working out what had caused computer to keep crashing and helpfully suggested parts/fixes to help it run faster also. Very responsive to calls also.

Digital Doctors successfully installed a new hard drive on my computer about a year ago, and it's worked fine. But the Microsoft 365 programme was very old and during the year began to raise more and more problems. I contacted DD again, and John R worked online with me to install a new programme. But what would normally have been a very simple job turned out to be much more complex than usual, so instead of a half-hour procedure, it took several days to get it right. Throughout the process, John was extremely patient: I'm not very knowledgeable about computers or software, but he was a good communicator; and he didn't charge extra for all the work he'd done. I wouldn't go anywhere else. Thanks, John

Very good service, responsive and helpful

Good communications, clear details of the issue, and a fixed price to diagnose and repair.
They also stepped in straight away to change the courier once a problem arose.

John was very professional throughout the service he provided.
He also acted in a friendly manner as well.

They could not have been more helpful and accommodating. I will definatley go back when i have issues that i require assistance with

They come out to the house and are very patient with the elderly
We would definitely use them again

A student of mine has advised your place
Sorry to say but overall I am rather disappointed
I had to call, mailed many times to know when it was going to get ready !
I haven’t seen once the same person!
The repair was more than my student paid for last year
Exactly the same repair and it was really surprised that I did not have windows 11
Anyway i am not really impressed with this side of the job communication is poorly
Now the computer works after paying the price so the main thing was done
Thank you
Fabrice

Went above and beyond to get my laptop fixed and back to me the same day

Finding an IT maintenance company for our small start-up was challenging. Most companies catered to larger enterprises with steep fees, while solo practitioners often lacked consistent availability. Thankfully, we discovered Digital Doctors, and they have been the perfect fit for us. Their team is always accessible and quick to respond, often providing immediate support. They also offer monthly preventative maintenance, which has been incredibly valuable. I highly recommend Digital Doctors to any business looking for a dependable and friendly IT team.

Excellent service and communication when fixing two damaged apple laptops
Would highly recommend.

Fast response, efficient work and great communication. From start to finish the Team were friendly, efficient and knowledgeable. They repaired my aging laptop and an overheating desktop in double-quick time. I recommend them for all your computer needs.

All great as usual

Phoned with a problem, was booked in the next day for an online meeting, sorted in minutes.

Helped us out massively great company

The DD guys were very good in dealing with my suddenly non-functioning laptop. After their expert examination and diagnosis confirmed that it was sadly past resuscitation, they came up with some very helpful recommendations for a replacement matching my needs. They refused to take any payment for their time. Friendly, knowledgeable people, I’d be very happy to come to them in future.

John who I dealt with recovered e mails lost by google or should I say misplaced. There charges were certainly reasonable, they are an honest company,

Professional, efficient, helpful, approachable. Their one-off price for diagnosis, repairs, parts & labour is very reasonable. I recommend them. Which? recommends them.